Assistant Service
Resume:
CURRICULUM VITAE
MR. COLLEN CHABALALA
Physical Address: 1998B Luvhola Street Diepkloof Zone 2 Soweto Johannesburg South 1864 or Cell No’s 062*******/067*******
CAREER OBJECTIVE To gain a challenging customer service consultant/general assistant
position in an organisation where I can utilize my skills and gain
experience thus far as well as contribute to the organisation.
PERSONAL DETAILS
ID Number 870-***-**** 081
Date of Birth 20th July 1987
Gender Male
Marital Status Single
Nationality South African
Health Status Good
Home Language XiTsonga
Other Language[s] English, Afrikaans and IsiZulu [Read, write and speak]
Criminal Offence None
EDUCATIONAL BACKGROUND
High School Qualification
High School Name Jim Yingwane High School
Qualification Grade 12 (Matric) 2007
Subjects Done English, XiTsonga, Geography
Biology and Agricultural Science
OTHER QUALIFICATION
Name of institution Institution College
Course Introduction to personal computing
Courses passed Computer fundamentals
Modules Done Ms-Windows, Ms-Word 2003 and Ms-Excel 2003
Name of institution FOUNDERS CATERING COLLEGE
Course Waiter
Courses trained (Food & Beverage) Plate service Silver service Stock service
Dispensing service Functions organizing service Buffet service
Year obtained 2008-Trained for 4 months
Name of institution DTTI (Diversity technology training institute)
Course Boiler making training L2
Modules done basic skills of boiler making, welding, tig, C02 and grinding
Cutting with a torch
Year obtained 2018-November-16
EMPLOYMENT HISTORY
Company Name EMPEROR’S PALACE
Position Held Waiter/General Customer Assistant
Duties/Responsibilities Greet customers, present menus, and explain daily specials to customers.
Answer questions related to menu items and make recommendations. Take food and beverage orders from customers. Relay food and beverage orders to the kitchen staff. Prepare drinks and food garnishes. Carry trays of food or drinks from the kitchen to the dining tables. Remove dirty
Dishes and glasses and clean tables after customers finish meals. Prepare itemized checks and hand them to customers and sometimes take
Payment. Clean and set up dining areas, refill condiments, roll
silverware, and stock service areas.
Duration 2008 to 2013
Reason for Leaving Contract Expired
Company Name NUTSHEARL RESEARCH COMPANY
Position Held Call Centre Assistant/Data Capturer
Duties/Responsibilities Answer calls and respond to emails, handle customer inquiries
both telephonically and by email. Research required information using available resources. Manage and resolve customer complaints
Provide customers with product and service information. Enter new customer information into system. Update existing customer information. Process orders, forms and applications. Identify and escalate priority issues. Route calls to appropriate resource. Follow up customer calls where necessary. Document all call information according to standard operating procedures. Complete call logs
produce call reports.
Duration June to December 2013
Reason for Leaving Temporal Contract
STIR KERNIKOR THEATHER
Position held Team leader Guest relation officer/ stock controller and pizza (hut) chef
Duties and responsibilities interacting with customers, problem solving, purchasing orders,
Stock counting and preparing pizzas
REFERENCE[S]
EMPERORS PALACE
Enoch Mncube (Assistant Manager)
NUTSHERL RESEARCH COMPANY
Mr. Lucky Tshabalala (Supervisor)
ATTRIBUTES/SKILLS COMPETENCY
Good interpersonal skills, good communication and writing skills, accountable, have good analytical skills, self-motivated, integrity and energetic, team player and very dedicated person. Result orientated person, able to plan and prioritize and deadline driven.
STIR KERNIKOR THEATHER
Tyran naicker complex mananger 078*-****-***
Nonkululeko Nkosi floor mananger 064-****-***
Contact this candidate