Summary:

Accomplished Hands-on technical professional with 6 years of experience in IT Industry, focusing primarily in QA for Web based applications and Data based applications.

Good understanding of the Software Development Life Cycle, Software Testing Life Cycle and Bug Life Cycle methodologies with working knowledge on AGILE SCRUM methodology and waterfall.

Experience in Manual, Automated Testing using Selenium Web-driver (core Java), Reports Testing and Data Base Testing.

Experience in creating Test Plan Document, Test Scenarios, Test Cases, Test Result Document and Test Scripts through hands on designing test cases covering all test conditions, eliminating redundancy / duplications and giving Signoff for the production deployments.

Experience in SQL to extract the needed Test data in Tables.

Used Visual Studio Team Foundation server (TFS) to monitor Work, Code, Test cases, Test Execution and Test Results for the team.

Updated the tasks from to-do to done in TFS as sprint progresses every day.

Experience in Designing Testcases, Executing and Generate Reports using Application life cycle management TFS, MTM and HP (ALM)/QC.

Experience in defect tracking tool Bugzilla.

Experience in Interacting with Product Owner, Business Analysts, System Analysts, Developers, Technical support teams for base lining the requirement specifications.

Experience in maintaining support documents (SMTD), QA Sign off Documents, Maintaining Status Reports Daily and Weekly.

Experience in creating Requirements Traceability Matrix (RTM) to ensure comprehensive test coverage of requirements.

Experience in using Black & Grey Box Testing Methodologies.

Experience on GUI, Functional, Integration, Smoke, End To End Testing, Regression Testing Database Testing, User Acceptance Testing, Production Testing, Cross Browser Testing and SSRS Testing.

Experience in creating, modifying, enhancing Test Script in Selenium Web Driver (Automation Tool).

Developed the Test NG, POM and Data Driven Framework components for building the Automated Regression Test suites and Maven as Build Management Tool.

Experience in finding web elements using ID, Name, Class and X-path for dynamic elements by inspecting them.

Experience in Core Java concept.

Experience in writing Generic Scripts and Project Specific Scripts.

Worked on applications developed for Healthcare, Insurance and Retail industries.

Used Source control Tools like TFS, Rally, Jira, Visual Source Safe (VSS).

EDUCATION:

B. Tech in Computer Science (JNTU, Hyderabad, INDIA) – May 2010

PROFESSIONAL EXPERIENCE:

Cigna HealthSpring, Nashville, TN

QA Analyst (Manual & Automation Testing)

Duration: Nov 2017 - Present

Description:

The Project was conceived to revision a number of internal business and technical processes to ensure Cigna HealthSpring is adhering to the latest Audit Protocols that include a detailed review of the CMS Guideline and have a successful outcome on Claims, Appeals, Grievances and Complaints Procedure. Cigna HealthSpring will have a documented process to follow on an annual basis for updating its universes. An update of the data validation rules engine will be within scope as well as conducting mock audits, performing testing and training of any newly implemented updates. An objective also includes putting a recurring process in place to implement annual CMS protocol updates for Medicaid and Medicare Programs.

Currently working on HL7 Messages-ADT, ORU & CCD Messages. Project Scope which is to gather information from different Trading Partners, validating the data for Hard and Soft Errors using Edifecs TM & storing the clinical data in SQL Server. Validating the Reports generated out of TM and SQL Server.

Responsibilities:

Responsible for testing the Service Authorization Requests Appeals and Grievances (SARAG), Coverage Determination Appeals and Grievances (CDAG) and Organization Determination Appeals and Grievances (ODAG), Claims, Complaints, Part C, Part D Appeals & Grievances ensuring they meet the CMS Guidelines.

Validating the data from SQL server to Teradata, Teradata to Universe through UI.

All Universe Submissions report will populate correctly based on CMS protocols.

Developing test scripts for execution using functional design document for Cigna HealthSpring for very complex and large web based application (portal).

Testing HL7 Messages ADT, ORU and Flat Files related to Lab data and claims for Hard and Soft Errors.

Testing the SSRS reports.

Designing and Maintaining Test scenarios, Execute Test cases, Bugs & Defects.

Development of expected entry/exit criteria into test cases.

Prepared Test Schedules, Test data and Detailed Test cases according to the Release schedule.

Used Visual Studio Team Foundation server 2015 (TFS) to monitor work, code, build and test phases of the team.

Updated the tasks from to-do to done in TFS as sprint progresses every day.

Review test cases, monitor quality of the test cases and upload the test cases into TFS.

Defect logging using TFS and MTM. Retesting of defect fixes.

Experience on GUI, Functional, Integration, Regression and Database Testing.

Experience in End to End Testing, UAT Testing and Production Testing.

Documenting the test procedures and issues.

Conduct Smoke, Black box, Functional, Negative testing for release and Enhancements.

Verification of notice generation for various eligibility results and plan selection at database level.

Developing various Eligibility scenarios as per CMS guidelines.

Production support to perform regression testing and test defect fixes.

Involved in Sprint planning, Standup, Review meetings and submitted test metrics daily to the management.

Environment: Edifecs Transaction Management, Java,.ASP Net, AssureNxt, Eclipse, SQL Server 2012, Teradata, MS Office, TFS, MTM, Rally Windows 7, Windows 10.

New York Health Exchange Benefit Program, NY

QA Analyst (Manual Testing)

Duration: Jan 2016 – Oct 2017

Description:

NY State of Health is an organized marketplace designed to help people shop for and enroll in health insurance coverage. Individuals, families and small businesses can use the Marketplace to help them compare insurance options, calculate costs and select coverage. The Marketplace uses a single application that helps people to check their eligibility for health care programs like Medicaid, Child Health Plus, and the Essential Plan and enroll in these programs if they are eligible.

Responsibilities:

Developing test scripts for execution using functional design document and unit design documents for New York Health Exchange (NY-HX) for very complex and large web based application (portal).

Building and maintaining test scenarios, test cases, defects, test scripts and Traceability Matrix.

Development of expected entry/exit criteria into test cases.

Prepared Test Schedules, Test data and Detailed Test cases according to the Release schedule.

Used Visual Studio Team Foundation server 2012 (TFS) to monitor work, code, build and test phases of the team.

Updated the tasks from to-do to done in TFS as sprint progresses every day.

Review test cases, monitor quality of the test cases and upload the test cases into MTM.

Defect logging using MTM and retesting of defect fixes.

Experience on GUI, Functional, Integration, Regression, Smoke and Database Testing.

Worked closely with DOH users and UAT Testers.

Documenting the test procedures and issues.

Conduct Smoke, Black box, Functional, Negative testing for release and Enhancements.

Verification of notice generation for various eligibility results and plan selection at database level.

Developing various eligibility scenarios.

Production support to perform regression testing and test defect fixes.

Involved in other test planning meetings and submitted test metrics daily to the management.

Environment: Java, MS Office, TFS, Jira, MTM, SQL Server, Windows7.

American Family Insurance, WI

QA Analyst (Manual and Automation Testing)

Duration: April 2014 - Jan 2016

Description:

Amfam.com is an online sales tool which enables the customer to get an estimate or a Quote online. The application involved Property and Casualty dealings with relationship to Automobile, Home Owners, Motor Cycle and all other American Family products. The functionality of the application is to enable to quote or an estimate to purchase new insurance through Web.

Responsibilities:

Understanding the requirement documents like BRD, UCD etc.

Participated in Sprint planning meeting, Daily scrum meetings, Triage Meeting etc.

Created Test Cases and performed Manual Testing like Positive Testing and Negative Testing.

Performed Black Box Testing on Functional, Integration, Regression, Smoke and Database Testing.

Performed Regression testing using Selenium Web Driver, Test NG, POM and DATA Driven Framework and Maven as Build Management Tool.

Creation of various test resources like locator, Test data, Repository and Test Execution classes.

Maintaining and managing the element locator information using test data class/XL-sheets etc.

Performed Browser Testing under various browser environments like Chrome, Firefox etc.

Management of event log files as well as result files.

Defects were tracked, reviewed, analyzed and compared using HP(ALM)/QC as a defect management tool.

Environment: ASP.Net, HTML, XML, Java Script, Windows 7, Java Selenium Web Driver, Test NG, HP(ALM)/QC, SQL Server.

Media One Technologies, INDIA

QA Analyst (Manual Testing)

Duration: Feb 2011 - March 2012

Description:

This is a robust web application developed in MS.Net technology running on 3-tier web architectural environment. This project is divided into two modules – Service & Admin. The Service module enables the user to view the information and to avail the services based on the user privileges. The Admin module enables the administrator to view all the users information based on different categories and to maintain the database in a most efficient and effective way.

Responsibilities:

Understanding the requirement documents like BRD, UCD etc.

Involved in Test Case design-Identifying Test Scenarios & Test cases.

Involved in GUI, Functional and Regression testing.

Reporting and tracking of Bugs using Bugzilla.

Involved in preparation of Bug reports.

Involved in preparing RTM

Participated in weekly meetings, monthly meetings etc.

Environment: ASP.NET, HTML, VB Script, Java Script, VB, Bugzilla, MS SQL Server and DB2, Windows XP.

Hospital Management Systems

QA Analyst (Manual Tester)

Duration: Aug 2010 – Jan 2011

Description:

HMS, a Hospital management Systems is a web application developed with .Net technology to run on 3-tier web architectural environment. The very purpose of the application is to provide complete automation on the entire hospital management transactions. It provides the technology, solutions and features that are aimed at providing unlimited scalability and end to end customer services. HMS provides information with high efficiency that reduces human errors. HMS has many modules out of which I worked on the following modules.

1. HMS_Reception: The HMS_Reception deals with creation of new Patient Registrations, Registration search operations & Editing of existing patient information etc.

2. HMS_Inpatient: The HMS_Inpatient module deals with the Inpatient related transactions like bed allotment, treatment follow up, medical examination done etc.

Responsibilities:

Review the entire flow of application to have knowledge on the functional flows

Understanding the requirement documents like BDD, UCD etc.

Involved in Test Case design-Identifying Test Scenarios & Test cases.

Involved in GUI, Functional and Regression testing.

Reporting and tracking of Bugs using Bugzilla.

Involved in preparing RTM.

Participated in weekly meetings, monthly meetings etc.

Environment: Java, Bugzilla, VB, MS SQL Server and DB2, Windows XP.

Technical Skills:

GUI Tools

Java, VB Script, Java Script, ASP.NET.

Bug Tracking Tool

TFS, MTM, HP/ALM, Bugzilla.

Development Tools

ASP.NET, Java, Java Applets, JSP, HTML, XML, Visual Basic 6.0.

Browsers

Internet Explorer, Firefox, Chrome.

Operating Systems

Windows 10/7/XP.

Databases

MS SQL Server, Teradata, DB2, Oracle.

Automation Testing Tools

Eclipse-Selenium Web Driver, TFS Repository Check-in Code, Jenkins.

Build Tools

Eclipse, Maven.

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