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Customer Service Data Entry

Laurentian West, Ontario, N2E 3R5, Canada
$18.00 /h
May 30, 2019

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Souzan Bekhit

** **** ****** ****., *********, ON. N2E 3R5

m: 519-***-****

As a business administration and accounting graduate with over ten years of experience in implementing administrative systems, procedures, and policies, I would like to use my updated skills and new education with your company.

Highlights of Qualifications

Quickly learn procedures and methods

Able to create a workable schedule efficiently and meet deadlines

Strong math and computer skills and able to quickly learn new software

Communicate in English, Arabic and basic of French

Stay calm and work well under pressure and in fast paced environments

Work equally well on a team or independently

Excellent communication and organizational skills

Strong attention to details and accuracy

Reliable and always ready to take on new responsibilities

Hands on experience with Word, Excel, and internet research


Business Administration (Diploma), Trios College, Kitchener, ON 2016 - 2017

Sage 50, Quick book, Microsoft + Excel

Bookkeeping, Mississauga Training Centre, Kitchener, ON 2015 - 2016

Bachelor of Accounting, Helwan University, Cairo, Egypt Graduated 1986

Investing in Women’s Future Customer Service Training, YMCA, Kitchener, ON Current

Work Experience

Fabric Association (Part-Time), Len’s Mill, Waterloo, ON 2017 - present

Provide outstanding customer service through excellent communication skills and strong product Knowledge

Cut, measure and price fabric as per customer request

Assist with item location set up, pricing, labeling, restocking and replenishing products

Overnight Fulfillment Associate, Walmart, Brantford 2018

Ensure displaced products are returned to the right department and shelves

Help in solving problems

Fill back stocks from the store or warehouse when the shelves are out of stock

Financial Manager/Office Manager, Canal Tourist Transport, Cairo, Egypt 1996- 2015

Analyzed and prepared monthly and yearly financial reports

Managed administrative functions including training new employees

Managed customer accounts, maintaining excellent customer satisfaction

Involved in decision making at all levels of the company

Accountant, Fresh Company, Cairo, Egypt 1990 - 1996

Responsible for all financial issues within the company including payroll

Volunteer Experience

Administrator Clerk, Heart and Stroke Foundation 2017 - 2018

Organize information, File documents

Collect and compile data on donations

Complete data entry

Receptionist, YWCA, The Literacy Group 2017 - 2018

Provide customer service over the telephone

Answer and direct phone calls

Complete data entry

Analyze survey data

Youth Assistant, St. Philopater Church, Guelph, ON 2015 - 2016

Assist in managing youth activities including organizing the choir and theatrical productions

Librarian, Church in Cairo 1986- 1987

Organized library and managed book returns

Church Assistant, Village Church, 1982 - 1986

Responsible for all children activities

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