Waiter/IT support

Location:

Kampala District, Uganda

Salary:

3000

Posted:

May 30, 2019

Contact this candidate

Resume:

Kasidi Ramadhani

Gender Male

Nationality Ugandan

Email ***********@*****.***

Telephone Contact +256-***-***-*** / +256-***-***-*** Career Profile

Responsibilities include daily support of several Windows servers and workstation including but not limited to system maintenance (Patches). This includes compliance with establish protocols for anti-virus and security. Daily backups of critical systems, application support and issues tracking and resolutions, data entry and cleaning etc. Education

S/no Date Institution Award

1.0 2008 -2015 Makerere University Bachelor’s Degree in Information Technology

2.0 2005-2006 Mbale Progressive School Uganda Advanced Certificate of Education

3.0 2001-2004 Mbale Secondary School Uganda Certificate of Education Training

S/no Date Institution Award

October

2015 –

February

2016

November

2017

July

2018

Sai Pali Institute Of Technology

and Management

Makerere school of public health

Stanbic Bank Uganda limited

MCSA SERVER 2012

Odk(open data kit) training

Developing an entrepreneurial

attitude.

Professional Experience

Organization Africa DataEdge Limited

Position Systems Integrator

Date May 2018 – Present

Responsibilities

-Performing system checks

-Configuring Sophos firewalls for companies

-Windows Server 2008

- Windows server2012.Under this I have done configuring DHCP server, Fail over clustering in DHCP, Backing up DHCP configurations, Configuring Active Directory services, Configuring DNS server, Configuring Group Policy, Configuring Windows Deployment Services, Configuring Windows Backup Server, Configuring VPNs and Routing Protocols,

Configuring Distributed File Services, Configuring Network Load Balance, Configuring Advanced DHCP Services, Configuring Active Directory Rights Management Services, Managing Virtual Machine Movement.

-Installing and configuring ManageEngine AD 360(ADmanager Plus,ADaudit,AD self-service Plus, Exchange Reporter Plus)

-Manage Engine Help desk (Service Desk)

-ITIL(Incident management, Problem management, Change management Organization Grand Global Hotel

Position IT manager/Support

Date Jan 2015 – April 2018

Responsibilities -Evaluate hardware resources and install windows 8.1,migrate and configure user data, configure devices and device drivers, install apps, control access to local hardware and applications, internet explorer, configure hyper-v,ip setting, configure networking setting, configure network security and configure remote management, configure shared resources, configure file and folder access, configure authentication and authorization, configure remote connections, configure mobility options, configure security for mobile, configure and manage updates, manage local storage, monitor system performance, configure system recovery and configure file recovery, network troubleshooting.

-Provide IT and Help desk support.

- Maintenance of Local Area and Wide Area Networks,

-Perform minor system hardware and communication connection and Maintenance of computers.

-Troubleshooting of Computers/laptop problems, Networking troubleshooting tools such as ping and trace route, maintaining systems, application and operation software problems,

-Configure and update systems and software to recommended business standards.

-data entry for the hotel management system. That is to say taking of stokes, doing backups for the system.

Organization Makerere school of public health

Position Researcher /data entrant

Date 02/03/2013

Responsibilities -Data entry using software like epi-info and cspro, odk and many more.

-cleaning of data, that is to say removing duplicates from the data set.

-doing reports for the project

Languages Fluent in English, Swahili and Luganda

Referees

1. Kiyingi Richard

System Admin/IT security - Africa Data Edge