Customer Service Data Entry
Resume:
Jeanette Warren
Loudon, TN **774
***********@*****.***
News Herald. Lenoir City, TN April 8, 2019 – Present
Receptionist/Customer Service
Answer telephone and route to appropriate department/person
Assist subscribers with payments, starting/cancelling subscriptions and issues with
subscriptions
Process affidavits
Process payments and credit card transactions
The Griffin Way, (an Insurance Company) Knoxville, TN March 2014 – February 2019
Office Manager
Provided administrative support to owners
Data entry (policyholders’ and clients’ information)
Prepared presentation materials for group enrollments
Kept agents’ licensing current
Assisted clients with medical claims, billing and other administrative tasks
Opened, sorted and distributed incoming correspondence, including faxes and emails
Edited client billing statements
Prepared spreadsheets of accounts payables for tax purposes
Set up and maintained group and policyholders’ confidential files
Southern Comfort Pet Sitting, LLC, Acworth, GA December 2010 – December 2013
Owner
Took care of clients’ pets in their homes. Services included play time, feeding, walking, administering medications and giving lots of care and love. Took care of clients’ homes when they were away.
Took some clients’ dogs to the veterinarian and groomer
Alston & Bird LLP, Atlanta, GA 2001 – 2009
Legal Secretary – Corporate Transactions & Securities/Financial Services
Prepared and edited correspondence and complex legal documents
Maintained confidential client files
Edited and distributed client billing statements
Set up and maintained departmental calendar
Prepared presentation materials for clients and prospective clients
Made travel arrangements
Prepared attorneys’ expense reports
Computed and entered attorneys’ weekly time entries
Hunton & Williams, Atlanta, GA 1996 – 2001
Legal Secretary/Human Resources Assistant
Interviewed, tested and screened secretarial and other non-exempt applicants
Assisted with committees, community service projects and other public relations activities
Coordinated secretarial and word processing coverage and overtime
Maintained attendance records and PTO balances
Generated monthly and quarterly attendance reports
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