Jeanette Warren

***** ******* ****

Loudon, TN **774

865-***-****

ac9gkx@r.postjobfree.com

News Herald. Lenoir City, TN April 8, 2019 – Present

Receptionist/Customer Service

Answer telephone and route to appropriate department/person

Assist subscribers with payments, starting/cancelling subscriptions and issues with

subscriptions

Process affidavits

Process payments and credit card transactions

The Griffin Way, (an Insurance Company) Knoxville, TN March 2014 – February 2019

Office Manager

Provided administrative support to owners

Data entry (policyholders’ and clients’ information)

Prepared presentation materials for group enrollments

Kept agents’ licensing current

Assisted clients with medical claims, billing and other administrative tasks

Opened, sorted and distributed incoming correspondence, including faxes and emails

Edited client billing statements

Prepared spreadsheets of accounts payables for tax purposes

Set up and maintained group and policyholders’ confidential files

Southern Comfort Pet Sitting, LLC, Acworth, GA December 2010 – December 2013

Owner

Took care of clients’ pets in their homes. Services included play time, feeding, walking, administering medications and giving lots of care and love. Took care of clients’ homes when they were away.

Took some clients’ dogs to the veterinarian and groomer

Alston & Bird LLP, Atlanta, GA 2001 – 2009

Legal Secretary – Corporate Transactions & Securities/Financial Services

Prepared and edited correspondence and complex legal documents

Maintained confidential client files

Edited and distributed client billing statements

Set up and maintained departmental calendar

Prepared presentation materials for clients and prospective clients

Made travel arrangements

Prepared attorneys’ expense reports

Computed and entered attorneys’ weekly time entries

Hunton & Williams, Atlanta, GA 1996 – 2001

Legal Secretary/Human Resources Assistant

Interviewed, tested and screened secretarial and other non-exempt applicants

Assisted with committees, community service projects and other public relations activities

Coordinated secretarial and word processing coverage and overtime

Maintained attendance records and PTO balances

Generated monthly and quarterly attendance reports

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