Customer Service Sales

CARMELLE TY MAINAR

Ras Laffan Sodexo Camp, State of Qatar

Contact Number: +974-********

Email: **********@*****.***

EMPLOYMENT HISTORY

Admin. Assistant – Qatargas South Canteen Raslaffan Jul. 01, 2017 – Present

Admin. Assistant Reliever Waitress (Various Locations) – May 2015 – Jun. 2017

Sodexo Teyseer Services Company, W.L.L. – Qatar

Performs clerical functions such as preparing menu tags, shift meals daily update, exit form, emergency vacation, making uniform request, stationery request and etc.

Preparing daily meal evaluation form

Taking notes of daily meeting and weekly meeting

Updating parcel orders daily

Giving meal coupons for special catering request

Sending medical appointments for staff

Monitoring of Food Handling Certificate for Staffs

Making appointment for new staff for their Safety Training

Making temporary,supplementary and permanent gate passes and Vehicle passes

Making Material exit pass for garbage and other equipments.

Logging of waste disposal and oil disposal.

Sending TIPW meal record every week to Ms. Beena Johnson

Sending Pest control Checklist Every week to Mr. Jerwin Dimla

Making Monthly Gym report and Monthly Man hours

Making monthly reports for Special Catering Request

Distributing of Menu every week to the designated person and Menu for Special functions

Making of decorations for Eid holiday and Qatar National Day

filling documents

Receiving calls for parcel order and assisting customer for what they need

Perform other duties that could be assigned.

On-Call Waitress (Catering Services)

Iloilo City, Philippines

Aug. 2015 – Mar. 2016

Greeting guests as they arrive and showing them to their table.

Serving food and beverages. Assist the guests.

Clean, organize and restock equipment/product returning from catering events.

Perform side work by helping to provide a safe and clean work environment.

PTA – Treasurer

Rizal Elementary School Iloilo City

2014 – Apr. 2016

Received payments for school fees

Responsible for releasing money for School PTA project

Responsible for giving financial report every December and end of the school

Sales Clerk

Pazzo Jeans Inc. (Consignor)

SM Iloilo City, Philippines

December 6, 2006 – December 31, 2010

Sales Clerk

SM Shopping Mecca Iloilo CIty

Ladies Wear Section

January 2006 – June 2006

Greet and help customers in buying products

Listen patiently to customers' requirements and try to fulfill them as possible

Contribute in making the display attractive

Received and checked merchandise upon delivery

Arranged merchandise on selling area

Making monthly sales report and inventory of stocks

Responsible for ordering stock in the main office

Providing ultimate shopping experience to the customer

Sales Clerk/ Cashier

Eddie-Mar News & Magazine Center

Robinsons Land Corporation Iloilo City

April 2003 – April 2005

Greet and help customers in buying magazines and newspaper

Responsible for the inventory of stocks

Distributing Magazine and newspaper in other outlets

Recording cash collection in register and the system

SKILLS & COMPETENCIES

Experienced sales professional with exceptional customer service skills

Knowledge of all the products sold

Remarkable organizational and communication skills

Ability to take stock of inventory

Skilled in multi-tasking and addressing customers' queries

Recording cash collection in register and the system

Knowledge in MS Office, MS Excel

Good in typewriting skills and making of invitation cards and ID

Excellent skills in selling and convincing

Ability to work individually as well as in group

Effective communication skills

ACHIEVEMENTS

Received Certificate of Commendation for providing ultimate shopping experience to the customers ( Customer Service Award)

Received Certificate for BEST SPIRIT OF PROGRESS

Received Certificate for Diploma of Food safety and Food Safety Knowledge

Received Certificate for Career Progression Training

Truly known for completing task on time

EDUCATIONAL BACKGROUND

Collegiate University of Iloilo

1st year – Bachelor of Commerce in Marketing

2004 – 2005

Secondary Mabinay National High School

Iloilo City

1999 – 2003

Elementary Sacred Heart Academy

Bais City

1992-1999

PERSONAL INFORMATION

Date of Birth : July 16, 1986

Gender : Female

Height : 152 cm.

Weight : 55 kgs.

Religion : Muslim

Citizenship : Filipino

REFERENCES

Mr. Cyril RoyMacaulay

Operation Manager

Sodexo Teyseer Services

Mr. Yasser Mohammed Mahmoud

Catering Supervisor

Qatargas Company Ltd. QG South Raslaffan

Mr. Agapito Mallon

QHSE

Sodexo Teyseer Company QG South Raslaffan

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