Customer Service Graphic Designer

Peter N Thao

**** * ******* ***, ********, WI ***15

www.facebook.com/myrainbographics *****.****@*****.*** Ph: 920-***-****

CAREER OBJECTIVE

Seeking a detail, fast-paced and dynamic Graphic Artist/Designer position that includes duties such as art production, images designing and producing, produce and reproduce existing or customers’ supplied artworks and/or layout and design on a daily basis; where knowledge and skills can be challenged and use as a tool to accomplish the company’s goals, being part of a team environment or individually when necessary, in a Macintosh with up-to-date technology to meet and exceed the company and customers’ expectations EDUCATION & RELEVANT TRAINING

• BFA, Graphic Design, UW Oshkosh, December 1994

• Fox Valley Technical College Certificate of Freehand, April 1999

• Certificate of Design Newsletter, Brochures, Ads, Catalogs, Web Design, February 2001

• Once a year Photoshop training from 2005 to 2009

• Life Insurance and Mortgage Licensed, October 2003 SKILLS & EXPERIENCES

• Mac based, Adobe CC: InDesign, Photoshop, Illustrator, Acrobat, MS Word, MS PowerPoint, Excel

• Graphic design experience:

1. Layout/design create ads mock-ups menu brochures identities signs and banners

video - dvd - cd - tape inserts labels and symbols designs producing artworks for custom printed napkins - place mats - coasters business cards video - CD - DVD & tape inserts

posters - postcards - Flyers brochures - letterheads - envelopes photos/images retouch and color correction sales and customer service 2. Typographic/photographic integrating video - photography works 3. Publisher of HmongHello! publication since 2006 4. Familiarity with trapping, step and repeat, flatbed scanning knowledge, pre-press, bleed, RGB/CMYK colors, formats: tif, eps, ai, ps, pdf, etc

• Ability to multi-task and prioritize workflow to meet tight deadline

• Able to interact and communicate with manufacturing, internal and external customer service/ personnels, end-users

• Self-starter, interpersonal skills, strong working ethic, willing to learn and grow CURRENT ACTIVE & PAST EXPERIENCES

• Currently active freelancer under Rainbographics, LLC from September 2005 - present

• A commercial janitorial franchise owner from December 2014 - present

• An active life insurance agent with multiple carriers from October 2003 - present

• Owner Vietnamese/Chinese restaurant from 2005 - 2006

• Owner Tax Service firm from 1998 - 2003

See works samples: www.facebook.com/myrainbographics *****.****@*****.*** Ph: 920-***-**** Resume

PROFESSIONAL EXPERIENCES

Publisher/Freelance Graphic Designer

RainboGraphics, LLC since 2006 – Present

Duties:

• Publishing HmongHello! Magazine, a quarterly advertising publication

• Design and print: postcards, poster, fliers, banners, business cards, letterheads, cd/dvd/vhs inserts Graphic Artist

Hoffmaster, A Solo Cup Co, Oshkosh, Wisconsin, 10/2005 – 02/2009 Duties:

• Responsible for Art Productions for custom printed products include: developing mock-ups of logos, images/artworks on place mats, tray covers, coasters, roll naps and napkin bans, then obtain customers approvals to proceed final output. Other collateral pieces such as posters, ads, logos, signs were also produced as assigned

• Simplified and modified customers’ supplied artworks/logos to ensure final art production meets manufacture printing capabilities by manually and/or computer rendering, drawing, retouching, color correcting, scanning, typesetting

• Created specific half-tones or screens, separate plates for best printing results

• Manually or electronically trapping

• Proofreading mock-ups and final artworks for accuracy and compliance with manufacture specifications

• Interacting with manufacturing, internal and external customer service Senior Graphic Artist/Designer

SCA Tissue North America, Neenah, Wisconsin, 08/1996 – 05/2003 Duties:

• Art production: created artworks or reproduced from customers supplied artworks to print on napkins, placemats, coasters, etc

• Images color correction, trapping, clean up customers supplied artworks and re-setup to appropriate products specifications printing, computer rendering, drawing, retouching and scanning

• Negative proofing

• Team proofreading

Graphic Designer

Art Unlimited, New Holstein, Wisconsin, 01/1995 – 06/1996 Duties:

• Producing designs by computer rendering and manually drawing for screen printing such as t-shirts, sweaters, jackets, shorts, hats and table covers

• Typesetting, scanning, computer rendering; manually and electronically step and repeat

• Camera and darkroom work: contact, film to film, reversal

• Proofreading designs to ensure final art production meets printing capabilities ACTIVITIES & INTERESTS

• Secretary of Hmong American Partnership Fox Valley

• “Suab Back2Back” band lead vocal

• Multilingual: Hmong, Lao, Thai, and English

See works samples: www.facebook.com/myrainbographics *****.****@*****.*** Ph: 920-***-****

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