Customer Service Store Manager
Resume:
Angelique Monterozo
Binakayan, Cavite
******************@*****.***
Career Objective: I would like to belong in an organization that allows me to contribute in achieving its goals through the maximum use of my knowledge and skills and previous experience and qualifications. Be a part of an organization with a working environment that promotes personal growth and professional growth.
Work Experience
Dinning, Assistant Cashier
Jollibee Binakayan
June 2013 – November 2013
Food Server
Shakey’s SM Bacoor
May 2014 – January 2015
Food Server
Marriot Hotel Manila
March –September 2015
Service Ambassador/ Waiter
Resorts world Casino
June –November 2015
Concierge Door Lady
New World Hotel Makati
November 2015 October-2016
Customer Service Assistance
Max’s SM Bacoor
July 2017-Nov 2017
Image Annotator
Appen Buttler Service Phil
Nov 2017- Nov 2018
Educational Background
Tertiary Level
International School for Hotel and Restaurant Management
Habay, Bacoor, Cavite
Associate in Hotel and Restaurant Management
2011-2013
Secondary Level
Imus Institute
Imus, Cavite
2005-2009
Primary Level
Seven Seas Academy
Mambog 3, Bacoor, Cavite
March 1999-2005
Skills and Qualifications
Field Qualifications
- Had attended Hotel Orientation Programs
-Had attended Housekeeping trainings and seminars
-Experience serving as an appropriate image role model that is reflective of the hotel's values and culture
-Had worked as a housekeeper at Manila Airport Hotel for my OJT
-Has trained Food and Beverage Functions and Programs
-Great ability to promote excellent quality, customer services, cleanliness and safety-reflective of hotels values and culture.
- Experience hiring and training new and existing employees to perform efficiently and effectively
-Proven track record in delivering quality dining service to customer.
Computer skills
-Very well equipped with basic skills high proficiency in Microsoft office.
Personal Skills
-Can work under pressure, effectively and efficiently
- Good interpersonal skills, honest, and dependable
-Can do task with less assistance, quick learner
-Organized and my time management is great
-Good team player
-Cooperative and assertive
-Can do proper documentations
Seminars and Achievements
-ART OF BARTENDING 2010
(ISHRM Pavilion) Bacoor, Cavite
-EXPLORE TOURISM 2010 ISHRM
(SUBIC PHILS.) Olangapo, City
-Hotel Orientation Program 2011
(Sofitel Hotel) Manila
-BEYOND SKIN DEEP 2012
-Island Cove Hotel
Personal Information
Name: Angelique B. Monterozo
Address: 479B Capt Congbalay Legaspi Binakayan, Cavite
Contact no.: 094********
Civil Status: Single
Height: 5’4
Nationality: Filipino
Character Reference
Rob Pacia
Store Manager
Vita Colubio
Buisness Woman
Macy Peralta
Teammate
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