Customer Service Microsoft Office

Christian Ron M. Abarro

* *** Domingo Street, Bagbag 1, Rosario Cavite

: *********@*****.***

È +639********* / (046-***-****

CAREER OBJECTIVE

I would like to utilize my skills and experience to obtain a challenging position in preparing

Myself to be globally competitive and morally upright individual. To work hard with full

Determination and dedication to achieve organizational as well as personal goals and to give

my best in my professional pursuit for overall benefit and growth of the company that I serve

by facing the challenges.

PROFESSIONAL EXPERIENCE

Company: RESORTS WORLD MANILA

Location: Pasay City, Philippines

Job Title: Casino dealer

Employment Period: March 2017 – Present

Duties and Responsibilities:

Responsible in handling the casino table games

Maintains game security and provide service to players.

Have the knowledge, fully understand and apply all gaming procedures and directives provided and adhere to these procedures and directives at all times.

Maintains efficiency of games by dealing within game pace specified by the Management while considering the players' satisfaction

Maintains a high standard of grooming, appearance and hygiene at all times

Treats customers with utmost courtesy, diplomacy and respect in adherence to the Casino

Maintains security of the game and company’s assets by ensuring that the players’ adhere to the game rules.

Pay winnings or collect losing bets as established by the rules and procedures of a specific game

Exchange paper currency for playing chips or coin money

Open and close cash floats and game tables

Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.

Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.

SKILLS

Excellent written and verbal communication skills.

Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook)

Organizational skills & Customer service oriented

Adaptability and ability to work under pressure

Tolerant and flexible to different situations

Willing to try new things and am interested in improving efficiency on assigned tasks

Able to get along well with co-workers and accept supervision.

TRAININGS & CERTIFICATES

BACCARAT March 2017

PATRON RELATIONSHIP August 29, 2017

ENHANCEMENT PROGRAM

(Resorts World Manila)

THREE CARD POKER September 2017

CASINO STUD POKER December 2017

BACCARAT INSURANCE March 2018

BLACKJACK June 2018

PONTOON December 2018

EDUCATION

COLLEGE

San Sebastian College Recoletos De Cavite 2014

BSBA Major in Marketing Management

SECONDARY

Saint Augustine School, Cavite, Philippines June 2007 – March 2011

PERSONAL INFORMATION

Full Name: Christian Ron M. Abarro

Gender: Male

Date of Birth: December 8, 1993

Age: 24

Marital Status: Single

References and Supporting Documentation furnished upon request

Christian Ron M. Abarro

Applicant

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