SUMMARY
Office Administration with Telecommunications/ Customer service experience and exceptional
people skills. Versed in HR and Customer service. Desires a challenging role in General office/Telephone and Customer service and/or work from home office environment. Self-motivated and dependable while achieving high performance with minimal supervision. The ability to complete tasks accurately and in a timely matter. SKILLS
Excellent customer service and
telecommunication skills.
Telephone inquiries specialist, Ability to
work under no supervision.
Time management skills and flexible
schedule.
Client-focused. Results-oriented, Sharp
problem solver, Quick learner
Proficient all Microsoft Office Suite, Quick
Books
EXPERIENCE
Payroll and General Office/Part Time
Dallas, TX
Flores Electrical Contractor/ May 2017 to Jul 2018 Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Handle payroll and invoicing. handle inquiries from incoming call. Worked from home my home office for upcoming business. Computer efficient in Microsoft Office, Quick Books. Office Manager/HR
Dallas, Texas
McPherson Temporary Service/ Apr 1999 to Sep 2010
Built customer confidence by actively listening to their concerns and promote customer satisfaction.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Processed daily bank transactions each day in a timely manner. Developed and oversaw daily activities hiring and job placement. Generated financial reports for management review. Performed payroll, billing, collection and reporting functions. Promptly responded to general inquiries from employees, staff and clients via phone, e-mail and fax.
Finance Officer
Dallas, TX
Regional Finance Co/ Mar 1989 to Sep 1994
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Organized weekly sales reports for the sales department to track product success. Compiled weekly monetary reports and records for store managers. R
Ester Ruiz
********@*****.***
4534 Lizzy Dr.
Dallas, TX, 75211
Telephone Customer Service
Dallas, TX
Mutual Of Omaha Insuarance/ Jul 1986 to Jan 1989
Promptly responded to general inquiries from customers daily. Executed outbound calls to existing customer base regarding insurance inquiries. EDUCATION AND TRAINING
Finance
Mansfield Business School 1984
Dallas, TX, USA
Majored in Business Finance
Basic HS courses, High School Diploma
Sunset High School 1983
Dallas, TX, United States
LANGUAGES
Fluent in English,
Intermediate in Spanish