SUMMARY

Office Administration with Telecommunications/ Customer service experience and exceptional

people skills. Versed in HR and Customer service. Desires a challenging role in General office/Telephone and Customer service and/or work from home office environment. Self-motivated and dependable while achieving high performance with minimal supervision. The ability to complete tasks accurately and in a timely matter. SKILLS

Excellent customer service and

telecommunication skills.

Telephone inquiries specialist, Ability to

work under no supervision.

Time management skills and flexible

schedule.

Client-focused. Results-oriented, Sharp

problem solver, Quick learner

Proficient all Microsoft Office Suite, Quick

Books

EXPERIENCE

Payroll and General Office/Part Time

Dallas, TX

Flores Electrical Contractor/ May 2017 to Jul 2018 Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Handle payroll and invoicing. handle inquiries from incoming call. Worked from home my home office for upcoming business. Computer efficient in Microsoft Office, Quick Books. Office Manager/HR

Dallas, Texas

McPherson Temporary Service/ Apr 1999 to Sep 2010

Built customer confidence by actively listening to their concerns and promote customer satisfaction.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Processed daily bank transactions each day in a timely manner. Developed and oversaw daily activities hiring and job placement. Generated financial reports for management review. Performed payroll, billing, collection and reporting functions. Promptly responded to general inquiries from employees, staff and clients via phone, e-mail and fax.

Finance Officer

Dallas, TX

Regional Finance Co/ Mar 1989 to Sep 1994

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Organized weekly sales reports for the sales department to track product success. Compiled weekly monetary reports and records for store managers. R

Ester Ruiz

214-***-****

ac9g5h@r.postjobfree.com

4534 Lizzy Dr.

Dallas, TX, 75211

Telephone Customer Service

Dallas, TX

Mutual Of Omaha Insuarance/ Jul 1986 to Jan 1989

Promptly responded to general inquiries from customers daily. Executed outbound calls to existing customer base regarding insurance inquiries. EDUCATION AND TRAINING

Finance

Mansfield Business School 1984

Dallas, TX, USA

Majored in Business Finance

Basic HS courses, High School Diploma

Sunset High School 1983

Dallas, TX, United States

LANGUAGES

Fluent in English,

Intermediate in Spanish

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