Kiersten McConnell
** ********* ***, **** ****** NY 12828
*******************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Active Network - Frostburg, MD
April 2010 to January 2011
Responsibilities
Take inbound calls, provide information, make cancellations, take payments, work in high volume setting, work with computers, typing skills, multi task with 5 different contracts at once. Accomplishments:
Obtained a degree in Medical Administrations and Medical Science. Working in the call center setting was also one of my favorite jobs.
Skills Used
typing, billing information, customer service skills, computer knowledge, multi tasking, handle problems on my own.
Education
Associates Degree in Healthcare Administration
Colorado Technical University-Online - Colorado Springs, CO November 2016 to June 2018( Graduated)
Skills
Working with computers, Science, Math, Taking payments, Working in fast paced settings, Working from home, Computers, Taking high amount of phone calls, Giving information, Handling customer info, Solving customer issues, Educated in healthcare, Working long hours,Working nights, Seling items, Customer Service
Certifications/Licenses
Medical Terminology
November 2016 to Present
Received my Medical Terminology Certificate working online at Colorado Technical University. Grade was 99.6% A+.
Additional Information
I am a hard worker and I work very hard at everything I do. I just graduated college with my Associate's degree in Healthcare Administration's.