Medical Billing Customer Service

Kristen Clavell-Anthony

*************@*****.*** • 6436 Murrayville Road, Wilmington, NC 28411 • 443-***-****

PROFESSIONAL PROFILE:

Certified medical billing expert with knowledge of medical terminology, medical coding, and HIPAA compliance

KEY QUALIFICATIONS:

* AAPC CPC-A Member ID: 01587629 * Office filing

* Type 40 to 45 WPM * ProtoMed trained

* Microsoft Words, Excel, PowerPoint * Medical Coding Trained

* Electronic Emails, and Internet Literate * Fluent in ASL

EDUCATION:

Certification in Medical Billing and Medical Coding April 2015 - Aug 2018

CCBC Essex Health Career & Technology Building

•Healthcare Management

•Medical Terminology

•HIPAA

•Medical Billing

•Electronic Healthcare Record

•Computerized Medical Billing

•Anatomy and Psychology in Occupational Healthcare

•ICDE-9 definitions under the Electronic Health Record ruling

•Medicaid/Medicare and other Government insurance

•Maryland Health Service and Policy

•Medical Coding I & II for ICD-10-CM, CPT, & HCPCS II

General Studies, CCBC

•General studies and American Sign Language (ASL) II & III

High School Diploma, Parkville Senior High

•President of the Black and Gold Club for the deaf and hard of hearing.

•Guest Speaker for Baltimore County Student Government Day.

•Marching Band Silk Squad

•Yearbook photographer

•Awarded Top of the Class for Department of Special Education for the Deaf and Hard of Hearing

WORK EXPERIENCE:

Bowley’s Bait & Tackle June 1991 - Current

Sales

•Co- Manager/acting manager when owner is away for business/vacation

•Responsible for the business Facebook page

•Responsible for Monthly and Annual Sales Reports

•Run up tackle and/or bait sales and/or fishing/hunting licenses

•Yearly floor inventory counts and Window Excel inventory total

Alcon Laboratories Inc April 1995-May 2013

Office and Warehouse Distribution Clerk II

•Order release clerk

•Organized and file freight bills and BOL

•Create and close receiving work/billings

•Email communication skills between employees and Customer Service Reps

•Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects

•Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development

•Composed and drafted all employees work progress and reports for managers

•Inspected and tested components, assemblies and work station areas

•Assessed work for errors or compliance issues and made corrections and modifications when necessary

•Built containers and pack parts in accordance with detailed packing specifications

•Verified part numbers and placed parts in appropriate shipping containers

•Recognized and reported defective material and to department leaders

•Planned and paced work efficiently in order to meet daily, weekly, project or production goals

•Observed all safety policies and procedures

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