Sales Customer Service

JEREMY BRYCE REID

Proven a customer focused and articulate individual who possess a friendly and personable approach along with strong time management skills and the ability to listen carefully to client requirements. I have a real thirst to succeed and boast a demonstrated track record of initiative, creativity and motivation. I work in highly flexible, rapidly changing, ambiguous work environments. In my recent role I have gained a reputation for firstly finding, establishing and maintaining long-term relationships with clients and for secondly closing new business in professional manner. Having insatiable energy to produce results and being able to quickly build outstanding customer relationships I would be a valuable addition to any ambitious company.

Professional Summary

• Experienced in the Sales and Marketing field

• Professionally served as front office customer handling Skills

Follows procedures working to tight deadlines

Team worker Quick Learner

Team Leader Supportive

Multitasking skills requires minimum supervision

Written and oral communication skills Strong interpersonal skills Work History

Distribution House International – Doha July 2018 – To Date Supervisor Retail

• Assist an average of over 60 retail customers on a day to day basis, and providing recommendations which generated an additional revenue

• Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases

• Assisted team members when necessary in handling goods delivery, organizing inventory.

• Provide outstanding customer service

EAP Broadcasting Company - Colombo July 2009 – January 2018 Senior Executive Sales and Marketing

Responsible for capturing a client’s attention, surprising them with a sensational sales pitch and then using facts and the powers of persuasion to turn conversations into sales.

• Undertaking extensive market, audience and client research to recognise, locate, research & secure new clients

• Using Microsoft Office packages, particularly Excel, PowerPoint and Word to produce clear and concise Monthly Target reports.

• Handling customer quotations and following up with the same.

• Ensure to cover monthly targets and dispatch the reports before the month end

• Providing operational support to internal departments and external suppliers as per precise business requirements.

• Keeping detail record of all special packages and schedules

• Handling the sub agency registration and maintaining agreements

• Preparing of all letters, schedules and memorandums to the department head Address: Villa 216, JBK Compound, Salwa Road, Doha, Qatar Mobile: +974******** / E-mail: *************@*****.*** SCS Express (Pvt) Ltd - Colombo

Manager Sales and Marketing 2005 – 2009

Key Skills and Competencies

• Driving accuracy, productivity and performance to a new level by efficiently managing the Courier

• Negotiating pricing with local & Overseas Agents - Processing shipments, confirming the delivery as well as liaising with the lorry vendors when in need.

• Working with multiple (Overseas & Local) customers at the same time.

• Monitored the performance of the back office operations

• Planning and scheduling the delivery of goods and pickups within TAT.

• Preparing of delivery agents and pickup schedules

• Ability to manage multiple commercial processes.

• Ability to priorities workload, work effectively under pressure and to tight deadlines.

• Superior time management skills and strong attention to details. Antron Express (Pvt) Ltd - Colombo

Executive Sales and Marketing 2002 - 2005

Key Skills and Competencies

• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry

• Generate reports, store completed work in designated locations and perform backup operations

• Communicated with clients both overseas and local to improve and develop business relationships cordially, in addition to maintaining constant follow-up on their feedback.

• Negotiating with local, national and international couriers.

• Involved in back operations when needed in tight situations

• Involved in package delivery and collection

Kesie’s Restaurant - Colombo

Cashier 2000 – 2002

Education

General Certificate of Education (Advance Level) Examination 1997 Carey College Colombo 8 – Sri Lanka

General Certificate of Education (Ordinary Level) Examination 1994 Carey College Colombo 8 – Sri Lanka

Basic knowledge in Word, Excel, Power point, emails. Additional Activities

• School Young Inventor’s Science Society

• School junior prefect.

• Member of the School Western band

• Member of the School Athletic team

• Member of the School cadet platoon

• Active member and national coordinator of “Kurodaiya” Martial Arts Sri Lanka Additional Information

Date of Birth: 20th January, 1978 Nationality: Sri Lankan Languages Known: English & Sinhala Passport No: N5336158 National Identity Card No: 780203480V Gender: Male Referees

Mr. Inthikhab Ahamed Prof. Krishna Gopal (Dai Soke 10th Dan Jiu Jitsu) Managing Director Founder Ko Ryu Jujutsu Federation Europe Antron Express (Pvt) Ltd Schinkelsebaan 1,

No. 16/5, Elliot Place, No. 2908 LE Capelle aan den Ijssel, Colombo 08, Sri Lanka. Netherlands.

Tel: +941******** Mobile: +316********

Mobile: +947******** Email: *********.**@*****.*** Email: *********@*************.**

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