Senior Collections Analyst
Resume:
FRANK JAMES DIERKES
Pflugerville, Texas *****
**********@*****.***
www.linkedin.com/in/frankjamesdierkes
Highly effective manager with a proven track record in reducing millions of dollars in accounts receivables.
Key Skills
Collections Management
Accounts Payable
Reporting
Credit Analysis
Negotiating Skills
Data Analysis
Billing/Invoicing
Billing Analysis
Bank Reconciliations
Sales & Use Tax Audit/Reporting
Cash Management
Account Reconciliations
Accomplishments
85% reduction in DSO at Environmental Systems Corporation
$1.2 million savings in IRS Fees and Penalties at Environmental Systems Corporation
100% reduction in DSO by establishing new credit card program at Mobile Campus
$1.3 million resolved IRS Fees and Penalties at Mobile Campus
76% reduced DSO at Bridge Point Manufacturing
89% reduction in DSO at On Que
48% reduction in bad debt at On Que
60% reduction DSO at Xetel
70% reduction in DSO Siemens Nixdorf
$250k recovery in Vendor over charges at Siemens Nixdorf
$200K Slashed travel expenditures by negating new contracts
Professional Experience
Modern Transport Network
Accounting Manager Feb – 2019 to Present
Oversee Accounts Receivables
Oversee Collections
Oversee Aging
Oversee Reporting
Special Projects
We.moxie
Director of Operations/Manager of Credit and Collections (Contract) Austin, TX
Jan - 2018 – Jan 2019
Oversee accounting department
Oversee Accounts Receivables and Collections
Contacting customers on accounts daily
Oversee Billing/Invoicing
Oversee Accounts Payables
Responsible for all invoicing
Contract Credit and Collections Senior Analyst (Contract 1099) Plfugerville, TX
Credit and Collections Analyst (Contract) Jan – 2016--Mar 2017
Full time Care Giver
Grass Valley CA
2014-2016
Full-time caregiver during family member's illness
Paladin,@ Computer Sciences Corporation (Contract)
Austin TX
Project/AR Analyst
June 2014 – Aug 2014
50% reduction in AR by contacting customers
Responsible for calling customers on a daily basis for AR over 120 days
33% reduction in bad debt
60% reduction in unapplied cash increase in forum conversations by uncovering key topics of interest
YRCI @ Veterans Affairs Office (Contract)
Austin TX
Associate Federal Auditor
Dec 2013 –May 2014
Conducted simple to complex Federal Grant Audits
$300K discovery of misuse of Federal Government Funding
Performed regular analysis and auditing for grants, general ledgers, accounts payable, capital expenditures, as well as contracts
Environmental Systems Corporation (Contract)
Austin TX
Corporate Credit/Collections Manager Analyst
Oct 2012 – July 2013
85% reduction Managed Accounts Receivables, Collections and Credit
Responsible managing a staff as well as calling customers off the aging
Oversee Billing/Invoices
$1.2 million savings in IRS Fees and Penalties at Environmental Systems Corporation
$250K recovery of vendor over charges Oversaw accounts payables
Contract Credit and Collections Senior Analyst (Contract 1099) Plfugerville, TX
Credit and Collections Analyst (Contracct) Jan – 2010--Mar 2012
Worked for various companies in Austin collecting past due receivables
Manpower @ Dell (Contract)
Round Rock TX
Senior Billing/Business Analyst
Jan 2009 – Oct 2009
Supported five program managers, P & L analysis
Financial and reporting analysis;
Responsible for Billing/Invoicing
Calling customers from the aging
Account payables
Account reconciliation
Adecco @ Dell (Contract)
Round Rock TX
Senior Credit/Collections Analyst
Mar 2008 – Nov 2008
Responsible problem accounts and worked on special projects as assigned
Credit Analysis, Bad Debt Write off Analysis, Sales & Use Tax Analysis
Tatum @ Mobile Campus (Contract)
Austin TX
Senior Credit/Collections Manager Analyst
Jan 2007 – Dec 2007
Oversaw Collections, Accounts Receivables, and Credit
75% reduction in bad debt and DSO
Contacting customers from the aging reducing AR
Oversee Accounts Payable staff
Overseeing a staff as well as contacting customers off the aging
Implemented credit card processing system, improving cash flow
Robert Half @ OnQue (Contract)
Austin TX
Collection Manager
July 2006 – Nov 2006
90% reduction in overall DSO by implementing policy changes for billing and invoicing
Contacting customers on a daily basis off the aging
Managing small staff as well as contacting customers off the aging
3rd Party Collection Portfolio and Vendor Manager
Heavy Reconciliations
Robert Half @ Xtel (Contract)
Austin TX
Collections Manager
Jan 2005 – Dec 2005
60% reduction in both bad debt and DSO by implementing policy changes for billing and invoicing
Collected on problem accounts and worked on special projects as assigned
Credit Analysis Heavy Reconciliations
Bad Debt Write off Analysis, Sales & Use Tax Analysis
Peak Performers, @ HHSC (Contract)
Austin TX
Medicaid/CHIP Auditor
Jan 2005 – Dec 2005
Conducted simple to complex Medicare and Medicaid
Reviewed various types of contracts
Interviewed staff from various agencies
Bridge Point Technical Manufacturing (Contract)
Austin TX
Senior Credit/Collection/Accounts Payable Manager
Feb 2004 – Dec 2004
64% reduction in DSO by creating new policies and procedures
Overseeing a small staff as well as making daily calls to customers
Responsible for forecasting cash
Responsible for Billing/Invoicing
Credit Analysis Accounts
Oversee Payable Analysis and approval
Responsible for reviewing and approving accounts payable
Software
SAP Oracle MS Excel MS Word Outlook Ask-Omar Quicken Get Paid Team Mate Great Plains PeopleSoft
Education
B.S., Economics & Business Administration / Finance – St. Mary's College
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