Data Entry Analyst

Michael L. Schmidt

262-***-**** ************@*****.*** Hartland, WI

IT Systems Analyst

Resourceful and versatile Systems Analyst with a proven ability to create innovative solutions that drive quality, streamline cycle time, and improve application performance. Experienced in Agile/Scrum methodology, automated solutions, workstation configurations, C++ scripting, and operations. Skilled at data conversion. Familiarity with software code migrations to other platforms. Strong collaborator with top-flight interpersonal skills able to work with technical and non-technical teams, engage stakeholder groups, and guide the adoption of new, efficient processes and procedures.

Key Skills

Troubleshooting/Issue Resolution Autosys Cross-Functional Team Leadership Documentation SQL Process Optimization Project Lifecycles Visio VBA TFS SAS Technical Support

- Select Career Highlights -

Assisted in merging two line of business support areas into one functional unit.

Made adjustments to over 8000 Autosys batch jobs to remediate/streamline batch schedules.

Reduced processing time and remediated an error-prone process by scripting an automated month-end processing solution that saved 3+ hours each month.

Enabled improved change management processes and broadened manager capacity by eliminating the approval bottleneck and including additional approvers more engaged with work processes.

Saved data entry time in the mortgage loan processing application by digitizing documents and pre-filling fields with data from the mortgage loan system.

Delivered fast, easy access to historical mortgage loan documents to better facilitate loan officers’ ability to process future loans.

Professional Overview

Wells Fargo May 2017 – April 2019

Consultant – Senior Systems Support Analyst

Analyzed and updated over 8000 Autosys batch jobs to leverage/streamline support efficiencies.

Actively involved in managing Change Request, Work Request, Work Order, Problem queue resolution in a high volume environment using the Remedy platform.

Created and maintained application support documentation and provided backups to maintain document availability while participating in disaster recovery using Atlassian Confluence.

Facilitated multi-team collaboration via multiple technologies(conference calls, skype) to get to a resolution as a leader and participant.

Provided tier 1 and tier 2 support for 187 financial business applications.

Participated in troubleshooting fast paced dynamic data intensive batch processing environment supporting over 25,000 job runs daily.

Northwestern Mutual April 2006 – April 2017

Senior Application Developer Specialist

Designed, implemented, and supported upgraded features for business-critical applications and Investment Accounting Packages including PAM for Investments, JD Edwards, and WINGS by Eagle Technologies.

Applied Agile methodology and championed Scrum Team product development.

Served as the Change Management Coordinator.

Complete Mortgage, Inc. 2002 – April 2006

Systems Analyst/IT Administrator

Maintained ownership and accountability for configuring team member workstations and overseeing hardware and software upgrades and installations.

Eliminated the need for paper file storage systems by converting enterprise to a paperless system.

Developed internal custom software solutions using C++, researched and recommended external hardware and software purchases, and configured third-party software packages.

Administered Windows 98 and Windows XP peer-to-peer network and maximized network connectivity.

Converted client data from Contour Loan Handler to Calyx Point.

Developed and maintained the organization’s customer-facing website.

Compiled databases of customer information for use in direct marketing campaigns.

Bureau of National Affairs, Inc. 1998 – 2002

Systems Analyst

Managed the Fixed Asset Management System responsible for annual revenues up to $2M.

Reduced processing time by 400% by porting the DOS Fixed Asset Management System from UCSD Pascal to Turbo Pascal.

Maintained a Windows-based version of the Fixed Asset Management System import module written in Visual C++ and using COM and MFC.

Coordinated development priorities and collaborated with remote and onsite team members.

Drove product performance by researching and evaluating the data layout of competitor products and integrating portions of the technology into new solutions and features.

Coded data import modules in C++, COM, and MFC.

Additional: Systems Analyst at McGraw-Hill Book Company.

Education

BS, Chemistry

Carroll College

Graduate Coursework, Computer Science

Iowa State University

Professional Development

Visual C++, Hands on Technology Training, Inc.

MFC ATL/COM-DCOM OOD/OOP HTML

Technical Proficiencies

UNIX/NT Scripting, SAS Programming, Autosys Scheduling, Camtasia Studio Video Editing, HP Service Management, HP Operations Orchestration, Visual C++, Visual Basic, Excel Macros, C#, COM, MFC

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