Administrative Assistant Medical Billing

DANIELLE JORDON

** ****** ******, *****, ** *****

Cell: 203-***-**** ● E-mail: *********@***.***

PROFESSIONAL SUMMARY

Technologically savvy goal-oriented Administrative Assistant with 9 + years of experience preparing flawless presentations, assembling facility report and maintaining utmost confidentially. Driven and motivated to help organization thrive. Skilled in prioritizing and completing tasks independently as well as working in a team environment.

PROFESSIONSIONAL EXPERIENCE

Southwestern CT Agency on Aging- Bridgeport, CT 06/2009-09/2018

Administrative Assistant

Provided ongoing administrative support to senior executives, driving organizational success through the management of daily operations and special projects

Managed executive calendars, strategically coordinating meetings, appointments, events, and travel arrangements

Composed and proofread memos, letters, reports, and presentations, providing accurate, concise, and error-free communication

Planned, coordinated, and finalized details for travel arrangements and business development events

Served as primary point of contact for incoming phone calls per day, addressing inquiries and resolving concerns

Maintained strict confidentiality of all applicant information

Produced and created charts, spreadsheets, charts, diagrams, illustrations and flyers

Branford Hall Career Institute -Branford, CT 09/2007-06/2009

Health Claims Specialist

Prepared and submitted HIPAA compliant claims to 3rd party payors through data exchange programs or as indicated by payor; review claims and account documentation to ensure accurate billing and utilize billing edit reports to correct and revise claims to ensure claim accuracy and prompt billing

Continually interacted with various departments to resolve billing edit errors ensuring correct claims submission in an automated billing environment

Maintained job knowledge to effectively carry out the responsibilities of assigned insurance (s) group including CPT, HCPC, ICD-9 coding, occurrence, condition, span and value codes in addition to modifiers

Added and remove charge procedure codes, modifiers, and other codes as directed by clinical department heads

Maintained supporting documentation for all account changes with originating department sign-off

Pursued other insurance information through eligibility verification and check claims status through online access, including WEBMD, NEHEN, REV's, FISS, and individual insurance carriers websites

Investigated and resolve non-routine billing problems with third party payors and federal/state agencies

Retail Service Associates-Milford, CT 03/2008-12/2008

Recording Clerk

Accepted and signed for deliveries from distributor

Assisted in unloading shipments from delivery truck

Opened boxes and inspects contents of shipments

Processed returns for any defective or incorrect items

Checked shipping invoice to ensure all items are accounted for

Contacted seller or distributor to resolve shipment discrepancies

Stored, restocked and shelved delivery items as necessary

Ensured that stockroom is clean and organized

Maintained records of all received shipments

Reported any major or unresolved shipment delays or problems to company manager

Scanned and Labeled products

EDUCATION/CERTIFICATION/LICENSURE

Medical Billing and Coding Specialist Certificate Dorsey Training Direct Bridgeport, CT 2019

National Health Center Association 2019 Nationally Certified Medical Billing and Coding Specialist

Certification number X8X7A3E9 Expires: 04/03/2021

Health Claims Specialists Branford Hall Career Institute Branford, CT 2009

Danielle Jordan Résumé Page 2

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