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Business Objects Administrator

Location:
Lewisville, Texas, United States
Posted:
May 21, 2019

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Resume:

DANIELLE SLEGEL

Lewisville, TX

469-***-****

ac9fha@r.postjobfree.com

www.linkedin.com/in/danielle-slegel

SUMMARY

Result driven, detail-oriented and resourceful professional with 21 years of experience specializing in SAP Business Objects BI Platform as an Administrator and Developer. Successfully executes every aspect of the BI software development life cycle from requirements gathering, sizing, and planning to development, testing, deployment, and maintenance. Expertise with complete BI environment installations as well as metadata layers and reports. Track record of successfully collaborating with geographically distant teams along with being highly adaptable to shifting priorities. Experienced in collaborating with all levels of management, both business and technical co-workers, to identify their needs and to develop solutions in an efficient manner, as well as strive to provide excellent customer service to both internal and external users/customers. Loves learning new software tools in order to help the company and their customers become more efficient in their business processes. Accomplished developer, administrator, documentation specialist, trainer, analyst, team lead and project manager.

SKILLS

Applications

SAP Business Objects/BI Platform: v6 - 4.2 (including Administration)

SAP Crystal Reports Server: All versions (including Administration)

Crystal Reports & Crystal Reports for Enterprise

Web Intelligence (WebI) LaunchPad/Rich Client

Universes usning Universe Designer/Information Design Tool (UDT/IDT)

Lumira

Design Studio

Xcelsius

Hana

Cognos v8, v10 (including Administration)

SQL Server Reporting Services 2008 (SSRS)

APOS Bursting Manager

Infoburst

360Suite

MS Office Suite and SharePoint

SQL Development

T-SQL, PL-SQL, Crystal Reports SQL, WebI SQL

Queries/Creating/Analyzing/Testing/Validating data including nested and subqueries

Creating/Modifying/Joining Tables/Views/Stored Procedures

Analyze Explain Plans/Cost/Indexes

SQL Server/Oracle/Netezza/Toad/SQLPlus/SQL Server Management Studio (SSMS), Other SQL Editors

Documentation: Define, Create, Provide

Courseware/Training Guides/User Reference Guides

Project Plans

Requirement Gathering/Technical Specs/Mock-ups

Length of Estimates (LOE’s)

Data Dictionaries

Report and Universe Definitions

Proof of Concept for software applications (POC’s)

Root Cause Analysis (RCA)

Software system and reporting testing and validation procedures

Peer Code Reviews

EMPLOYMENT

Freelance: 8/2018 – Present

Lewisville, TX

SAP Business Objects BI Platform 4.2 Administration

Ad-hoc Crystal Reports: financial and health data

Creating documentation of reports and contents

Provide Technical Support help to users

Resolving Networking Issues

Resolving Windows 10 Issues/Backups and Data Migration

Online Education

oSAP Lumira

oSAP Design Studio

oSAP Hana

Sabbatical: 8/2017 – 8/2018

I was part of a RIF from Rent-A-Center and had the opportunity to take some time off for myself as well as check in and take care of my parents and grandmother. When I started looking for a fulltime job, I found that the market was sparse and began doing a bit of consulting/freelance work as well as online education.

Rent-A-Center Inc.: Plano, TX (Partial to Full Time Remote)

Lead Sr Business Objects Administrator/Developer: 7/2015-8/2017

Administration

SAP/BO Enterprise 4.1 SP 3

Linux Redhat 6.x

Evaluated, Scaled and Created Business Objects Architecture Environments – Virtual Servers

Server Installations and Configurations

Dev, Test, Prod

Installed SP’s and FP’s

Configured application Servers by splitting up APS and adjusting Java Heap Size to create a stable VM Server/Cluster and manage resources efficiently

Configured destinations for report delivery

Configured CMC and Auditing DB

Configured Version Management

Communication with SAP BO Sales, Licensing, and Technical Support representatives

Security/Compliance

Saved the company over 100k by completing a software audit and identifying unused licenses of Xcelsius

Created Security model including configuring Access Roles to be used on Applications, Universes, Folders etc in the CMC based on best practices and business rules.

Used @BOUser function for row level security in Universes

Configured and maintained AD users in the CMC and a Security table used in the Universes using @BOUser for row level security

Reporting/Universes

Responsible for 500+ WebI and Crystal Reports: Creating, Modifying, Analyzing, Testing and Promoting using the Promotion Manager while following the SDLC process

Created audit reports used by the Admin team as well as the reporting team using Crystal Reports

Created/Modified/Analyzed universes in UDT, IDT

Migrated/Converted WebI/Universes/Crystal Reports from 3.1 to 4.1

Created SQL queries used to create reports, validate, update, optimize and analyze data in Excel, WebI and Universes, Crystal Reports

Reports delivered to users through LaunchPad, Infoburst, and email

CRM data Oracle 11g

Team Collaboration

Worked closely with end users (Business Process Users) in requirement gathering sessions to define, articulate, analyze, mock-up and document comprehensive business requirements for reports and systems.

Worked closely with end user to devise a test plan for UAT prior to report and system roll outs to production

Worked closely with other IT infrastructure teams to coordinate roll out and testing of product upgrades and patches

Worked with Project Managers on SAP migration, Java and Internet Explorer rollout projects

Worked as Project Manager for SAP Business Objects Upgrade project by planning, updating and executing tasks while staying on time and on track

Proactively manage, report and communicate deliverables, issues and risks to senior management, stakeholders and end users

Worked with Data Warehouse team to identify potential issues for an upcoming migration as well as working to define necessary tables/views for reporting

Worked with end users to evaluate Lumira as a possible product to use in house

Began working with Hana DBA’s for a migration project

Support

Worked as top-level point of contact support for users when they experienced issues in their reports, universes or the system

Worked/trained end users and co-workers to troubleshoot/debug issues within reports and universes ranging from simple to complex issues

Created a User Reference Guide for co-workers and documented issues and solutions so the information was easily accessible if the issue re-occurred

Epsilon Inc.: Corp Office: Irving, TX (Partial Remote)

Team Lead/Sr Business Objects Administrator/Developer: 7/2011-4/2015

Administration

SAP Business Objects Enterprise R2, 3.1 & 4.1

oWindows

Cognos 8/10.2.1 (no previous experience)

Supported 5 external clients

Evaluated, Scaled and Created Business Objects Architecture Environments – Virtual Servers

Server Installations and Configurations

Dev, Test, Prod

Upgraded external clients from R2 to 3.1

New install for external client 4.1

Installed SP’s and FP’s

Configured destinations for report delivery

Configured CMC and Auditing DB

Configured Version Management

Communication with SAP BO Sales, Licensing, and Technical Support representatives

Security

Created Security model including configuring Access Roles to be used on Applications, Universes, Folders etc in the CMC based on best practices and business rules.

Used @BOUser function for row level security in Universes

Configured and maintained Enterprise users in the CMC and a Security table used in the Universes using @BOUser for row level security

Reporting/Universes

Responsible for 5000+ WebI, Crystal Reports and Xcelsius Dashboards: Creating, Modifying, Analyzing, Testing and Promoting using the Promotion Manager while following the SDLC process

Successfully created and completed an Xcelsius Dashboard with no previous experience with the tool and was given the project after 2 other employees were unable to execute the task

Created audit reports used by the Admin team as well as the reporting team using Crystal Reports

Created/Modified/Analyzed universes in UDT, IDT

Migrated/Converted WebI/Universes/Crystal Reports from R2, to 3.1 to 4.1

Created SQL queries used to create reports, validate, update, optimize and analyze data in Excel, WebI and Universes, Crystal Reports

Reports delivered to users through LaunchPad, email, and shared drives

CRM data Oracle 11g

Team Collaboration

Worked closely with end users (Business Systems Analysts) in requirement gathering sessions to define, articulate, analyze, mock-up and document comprehensive business requirements for reports and systems.

Worked closely with end user to devise a test plan for UAT prior to report and system roll outs to production

Worked closely with other IT infrastructure teams to coordinate roll out and testing of product upgrades and patches

Worked with Project Managers on report roll-outs as part of a larger project

Worked as Project Manager for SAP Business Objects Installs/Upgrades projects by planning, updating and executing tasks while staying on time and on track

Worked with Scrum Master in an Agile environment to provide reports for assigned sprints

Proactively manage, report and communicate deliverables, issues and risks to senior management, stakeholders and end users

Worked with Data Mart team to design database structure for new external customers as well as working to define necessary tables/views for existing reporting

Support

Worked as top-level point of contact support for users when they experienced issues in their reports, universes or the system

Worked/trained end users and co-workers to troubleshoot/debug issues within reports and universes ranging from simple to complex issues

Created a User Reference Guide for co-workers and documented issues and solutions so the information was easily accessible if the issue re-occurred

Was one of 2 people selected to receive Tableau beginner and advanced training so I could provide visualizations to external customers out of a team of 20

Successfully completed training for Adobe Insight and was certified

Was sent to evaluate Hana as a possible DB tool for our company

Management

Team lead of 2 – 5 people at any given time

Lead weekly 1:1 meetings

Created weekly status reports for management

Write up and delivered mid-year and year end reviews

Work with upper management when necessary

Mentor and trained my employees as well as others who need help

DR Horton: Corp Office: Fort Worth, TX (Partial Remote)

Lead Sr Business Objects Administrator/Developer: 6/2007– 2/2011

Administration

Business Objects Enterprise XI R2/3.1

Windows

Evaluated, Scaled and Created Business Objects Architecture Environments – Virtual Servers

Server Installations and Configurations

Dev, Test, Prod

Installed SP’s and FP’s

Configured application Servers by splitting up APS and adjusting Java Heap Size to create a stable VM Server/Cluster and manage resources efficiently

Configured destinations for report delivery

Configured CMC and Auditing DB

Configured Version Management

Communication with SAP BO Sales, Licensing, and Technical Support representatives

Security/Compliance

Created Security model including configuring Access Roles to be used on Applications, Universes, Folders etc in the CMC based on best practices and business rules.

Used @BOUser function for row level security in Universes

Configured and maintained NT users in the CMC and a Security table used in the Universes using @BOUser for row level security

Reporting/Universes

Responsible for 800+ WebI and Crystal Reports: Creating, Modifying, Analyzing, Testing and Promoting using the Promotion Manager while following the SDLC process

Successfully converted WebI and Crystal Reports to SSRS 2008 having no previous experience using SSRS 2008

Created audit reports used by the Admin team as well as the reporting team using Crystal Reports

Created/Modified/Analyzed universes in UDT, IDT

Created SQL queries used to create reports, validate, update, optimize and analyze data in Excel, WebI and Universes, Crystal Reports

Reports delivered to users through InfoView, email, shared drives, SharePoint and SSRS

Home Builder and Sales data SQL Server 2008

Team Collaboration

Worked closely with end users (Business Analysts) in requirement gathering sessions to define, articulate, analyze, mock-up and document comprehensive business requirements for reports and systems.

Worked closely with end user to devise a test plan for UAT prior to report and system roll outs to production

Worked closely with other IT infrastructure teams to coordinate roll out and testing of product upgrades and patches

Worked as Project Manager for SAP Business Objects Upgrade project by planning, updating and executing tasks while staying on time and on track

Proactively manage, report and communicate deliverables, issues and risks to senior management, stakeholders and end users

Worked closely with the SQL Server Database developer and software programmers in order to understand and help design reporting tables/views

Support

Worked as top-level point of contact support for users when they experienced issues in their reports, universes or the system

Worked/trained end users and co-workers to troubleshoot/debug issues within reports and universes ranging from simple to complex issues

Created a User Reference Guide for co-workers and documented issues and solutions so the information was easily accessible if the issue re-occurred

ADDITIONAL EMPLOYMENT

Progressive IT – Avidyn Healthcare: Dallas, TX

Lead/Sr. Crystal Reports Enterprise Administrator/Developer: 2/2007– 6/2007

Carter Burgess, Inc.: Fort Worth, TX

Lead/Sr. Crystal Reports Enterprise Administrator/Developer: 5/2004– 1/2007

IS Professionals: LandSafe Mortgage (BOFA): Plano, TX

Lead/Sr. Crystal Reports Developer: 7/2003 – 5/2004

TekSystems: Halliburton: Houston, TX

Lead/Sr. Crystal Reports Developer: 4/2003 – 7/2003

Paladin Inc.: Mary Kay Inc.: Dallas, TX

Lead Crystal Reports Developer: 7/2002-1/2003

TekSystems: Carter & Burgess: Ft. Worth, TX

Lead Crystal Administrator/Developer: 2/2002-6/2002

Empire Group: MSASNAL: Irving, TX

Lead Crystal Administrator/Developer: 5/2001-8/2001

RHI Consulting: Arch Wireless/PageNet: Plano, TX

Team Lead Crystal Administrator/Developer: 4/2000-5/2001

GTE (Verizon): Irving/Coppell, TX

Lead Crystal Reports Developer/Trainer: 6/1998 - 4/2000

EDUCATION

• MS Power BI

• Tableau Server

• SAP Business Objects BI Platform 4.2

• Crystal Reports 2019

• SAP Data Hub

• SAP Hana

• SAP BODS

• SAP Lumira

• Local ASUG Meeting

• Tableau Beginner and Advanced

• Adobe Insight

• SQL 2008 Business Intelligence Boot Camp

• SQL Server Reporting Services

• SQL Server Integration Services

• SQL Server Analysis Services

• SQL Services Installation and Configuration

• Business Objects Enterprise XI R1/R2 Administering Servers

• 3-Day Business Objects 2006 Insight Conference

• Seagate Info Crystal Reports and Seagate Info Desktop

• Customer Service Training

• THE ART INSTITUTE OF PITTSBURGH, Pittsburgh, 12/1994

• Associates Degree, Specialized Technology - Industrial Design

Detailed Resume Upon Request



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