Teresa Everett
**** **** ****** **, ******, OH **720
******.*********@*****.***
SUMMARY OF QUALIFICATIONS
Certified Medical Practice Executive with 27 years’ experience identifying medical practice business development opportunities to increase market share for the organization. I am passionate about hiring and developing medical professionals to drive revenue growth for a variety of practice types, including: Cardiothoracic Surgery, Family Practice, Pediatrics, Podiatry, Internal Medicine and Diabetic/Nutrition Counseling.
PROFESSIONAL AFFILIATIONS
Member, Professional Association of Health Care Office Management (PAHCOM)
Member, Medical Group Management Association (MGMA)
Member, American Health Information Management Association (AHIMA)
Associate Member, Ohio State Medical Association (OSMA)
CERTIFICATIONS
American College of Medical Practice Executives (ACMPE)
Certified December 2013
Recertified December 2018
EDUCATION
Walsh University Major: Business Management
School for Professional Studies Expected BA December 2019
North Canton, OH G.P.A.: 4.00/4.00
PROFESSIONAL EXPERIENCE:
Healthcare Corporation of American, Tallahassee, Florida
Physician Services Group
Practice Manager
May 2018 – Present
Direct day-to-day operational functions of Behavioral Health and Pulmonary medical practices
Plan, develop and organize workflow processes to ensure efficiency
Review and implement corporate policies into the practice as they are established
Address issues and concerns by leadership, physicians, employees and patients
Responsible for maintaining the medical practice budget which includes all areas of revenue and expenses
Collaborate with marketing team to maintain local community awareness and excellent public relations
Identify strategies for growth and implement plans to achieve growth
Ensure adherence to quality governmental programs
Aultman Hospital, Canton, Ohio
September, 1985 – March, 2018
Practice Manager
March 2010 – March 2018
Oversee the day-to-day operations of Family Practice Associates, North Canton Family Medicine, Canton Pediatrics, Stark County Foot & Ankle Clinic, NCMC Internal Medicine Physicians, NCMC Diabetic/Nutrition Counseling
Human Resource Management for 23 physicians and 60 medical professionals
Responsible for physician credentialing and contracting
Develop policy and procedure manuals
Responsible for maintaining the medical practice budget which includes all areas of revenue and expenses
Analyze and interpret financial data and prepare financial reports
Conduct practice-specific clinical workflow analysis and design to ensure a smooth transition to EHR software
Articulate, coordinate and implement EHR customization and training to providers, clinical and administrative staff
Provide on-site support during initial go-live to ensure users are appropriately utilizing the EHR software
Cardiovascular and Thoracic Surgery Practice Manager
May, 1992 – March, 2010
Responsible for hiring and training office staff as well as conducting yearly performance evaluations
Maintain adherence to medical information regulations including HIPAA and government billing regulations to ensure compliance and minimize risk
Oversee the financial aspects of the surgical practice including patient/physician CPT/ICD-9 coding, insurance billing and patient collection process
Maintain the surgical practice accounts payables and receivables within the QuickBooks Accounting System including monthly reconciliation of all financial accounts to ensure efficient and cost-effective operation
Prepare monthly payroll and coordinate preparation and filing of required tax documents
Analyze and interpret financial data, prepare clinical financial reports and prepare quarterly bonus reports