Administrative Assistant Customer Service
Resume:
ABREHA ZAWDI
* – *** Henderson Hwy. Winnipeg, MB R2K 2H5
Email: **************@*****.*** Cell: 204-***-****
PROFESSIONAL PROFILE
Administrative Assistant Diploma Medical Specialty 2018
Trained in Medical Transcription, Terminology, EHR Billing and Coding
Experience working with the elderly and/or physically disabled individuals
Strong conflict resolution skills; ability to de-escalate high pressure situations
Valid Standard First Aid & CPR/AED license and Food Handler’s training
Physically fit; capable of lifting and standing for extended periods of time
SUMMARY OF SKILLS
Caregiving
Prepared and cooked nutritious meals for patients
Ensured cleanliness and order in the household by adhering to safety and sanitary standards
Performed general housekeeping duties such as laundry, dishwashing, and cleaning
Assisted patient in her daily life activities
Administrative & Clerical
Organized, detail oriented, professional attitude, skilled in building strong relationships
Strong customer service and problem solving skills
Places a high value on confidentiality, discretion and support
EMPLOYMENT HISTORY
Caregiving Private Residence 2009 – Present
Professional Cleaner GDI Integrated Facility Service 2012 – 2015
Customer Service Bulk Barn 2011
EDUCATION AND TRAINING
Administrative Assistance Diploma Academy of Learning Career College 2017 – 2018
Work Experience Skill Training Training Resources for Youth (TRY) 2018
CPR and First Aid Training Resources for Youth (TRY) 2018
Food Handlers Training Training Resources for Youth (TRY) 2018
AWARDS & RECOGNITION
Received Peaceful Village Program Scholarship for further education
REFERENCES
Glenn Schroeder
Case Manager
New Directions
*****.*********@*************.**.**
Nayibe Ramirez, MA
Instructor
New Directions
******.*******@*************.**.**
K. Reimer
Teacher
Gordon Bell High School
*********@****.***
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