Sales Manager, Hotel Manager, operation Manager

SANDEEP NYARE

Mobile: +** - 996-***-**** Email: *******.*****@*****.***

Skype Name: sandeep.nyare1 Best time to call: 9 AM to 7 PM IST

Address: 2:1, Shivdarshan Building, Sector 8-B,CBD,Navi Mumbai.400614

Seeking an opportunity in Hospitality Industry - to deliver effective leadership skills and to achieve the highest level of guest satisfaction by maintaining standards for a top-notch organization

PROFILE SNAPSHOT

Dedicated and goal-focused professional with 11 years of experience in the Hospitality Industry

Track record of hiring, training and developing staff in hospitality services provision

Conversant with coordinating sales activities with other units and departments

In-depth knowledge of developing and maintaining meaningful relationships with clients to ensure recurring business

Implement strategies to combat problem areas effectively, while maintaining cost control and an increase in revenue and market share

Extensive understanding of Restaurant Operations Management and skilled in identifying new business and winning customer loyalty

Detailed oriented to assess, anticipate and meet multiple guests’ requirements at high quality standards

Knack in displaying a warm and hospitable attitude at all times, even when dealing with intoxicated guests, and insubordinate staff

Well versed in MS Office Suite, hotel operational software like OnQ, and operating system such as IDS and Micros

CORE COMPETENCIES

Hotel Management

Restaurant Operations

Customer Relationship Management

Stock Maintaining

Menu Designing

Planning & Implementation

Food & Beverages Management

People Management

Cost Controlling

Sales & Marketing

EDUCATION

Post Graduate Diploma in Hospitality Management from Ealing, Hammersmith & West London College, UK - 2008

Diploma in Hotel Management and Catering Technology from D.Y.Patil college, India - 2006

CERTIFICATIONS

Food Hygiene Certification, UK - 2008

Bar and Beverage Management from cocktail and dreams, India - 2006

GLOBAL EXPOURE

Interacted with clients across the Globe

Experience of working in UK

LANGUAGE SKILLS

Fluent in English, Hindi and Marathi.

PROFESSIONAL PATH

Employer

Designation

Duration

Intellistay Hotels ( Airoli & MBP,Mahape)

Sales Manager

Mar 2019 – Present.

Royal Tulip Luxury Hotels, India

Sales Manager

Oct 2017 – Feb 2019

Royal Tulip Luxury Hotels, India

Assistant Manager - Sales

May 2015 – Oct 2017

The Regenza By Tunga, India

Sales Executive

Dec 2013 - Apr 2015

Majestic Court Sarovar Portico, India

Oct 2012 - Dec 2013

ISS Facility, UK

Food and Beverage Hospitality Supervisor

Jun 2011 - Jul 2012

Hilton London Tower Bridge, UK

C & B Operations Assistant

Jun 2010 - May 2011

Thistle Kengition Garden, UK

Food and Beverage Operative

Aug 2009 - Apr 2010

Hilton London Paddington, UK

Food and Beverage Assistant

Jun 2007 - Aug 2009

RESPONSIBILITIES

At Royal Tulip Luxury Hotels, India

Initiating new business and maintaining existing business accounts through preparation and execution of necessary action plans

Managing overall facets of the hotel and cross selling other Golden Tulip properties

Carrying out sales activities along with senior management and maintaining a regular sales pattern

Examining marketing trends and conveying tactical changes to the Manager

Generating the business and revenue through existing key accounts

Involving in organizing client interviews and providing a report related to sales activities

Assisting General Manager in directing Sales Campaigns as well as collateral distribution

At The Regenza By Tunga, India

Prepared quotations as per client requirements

Generated new business through visiting potential customers

Collected information related to market and customer and provided feedback on market trends

Identified new markets and business opportunities

At Majestic Court Sarovar Portico, India

Resolved all sales inquiries in an efficient and timely manner

Developed strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction

Maintained an accurate and up-to-date file management in order to serve clients in an appropriate and knowledgeable manner

Acquired detailed knowledge related to hotel rates, strategies, discounts and promotions

Initiated an effective communication and information system with the hotel team to disseminate details of upcoming group, meeting and special events in the primary market area

At ISS Facility, UK

Facilitated catering manager to organize and control all aspects of the Banqueting, Coffee shop, and restaurant

Liable for effective recruitment, training and development of staff and ensured succession plans are in place for key positions on the contract

Placed a general and wine requisition on a daily and weekly basis

Accountable for ensuring effective management of staff with all policies and procedures in relation to food safety, operations management, HR, recruitment, absence management, disciplinary procedures etc.,

Generated accurate and timely reports to senior management as per defined requirements

At Hilton London Tower Bridge, UK

Oversaw agency staff and assigned the work to them on a rotational basis

Ensured that all the team members are following Standard Operating Procedures defined by management

Accountable for handling the guest and closing the shift on a daily basis

Liable for getting the setups done in the meeting rooms and ballroom

At Thistle Kengition Garden, UK

Carry thorough all services related tasks within the department as per defined standard operating procedures

Provided food to customers in the lounge bar and restaurant and room service

INTERNSHIP EXPERTISE

Part time Captain in Hotel Sarover Vihar Garden restaurant (Feb 2005 - Mar 2007)

TAJ Lands End in Conference and Banqueting

As a waiter in Gold Inn Restaurant

MOBILITY

Ready to relocate as soon as possible

Do not possess a bond with the current employer

REFERENCES: Available upon request

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