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Customer Service Sales

Location:
Alvin, TX
Posted:
May 23, 2019

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Resume:

Yvette Herrera

**** ****** **. ***

Alvin,, TX **511

Phone 832-***-****

Email ac9f3g@r.postjobfree.com

Objective : My objective is to find a company that will allow me to utilize my inherent and acquired talents to provide excellent customer service while continuing to learn and grow as is required to fulfill my commitments to my new employer.

Experience :

2/2018 – Presemt Ambit Energy Sales Consultant Alvin, TX 77511

Sales of Ambit Energy Service Provider

6/2017 – 2/2018 Liberty National Insurance Company Sales Associate Houston, TX 77063

Sales of Supplemental Insurance to Small Business owners, enrollment of said sales and maintained customer relations with all customers

3/2016-5/2017 Sweat Energy Services Administrative Assistant Houston, Tx 77007

Answered and routed all calls, addressed field employee concerns

Contacted vendors and obtained credit accounts including COI w/ proper limits

Reviewed and enter all invoices into Quickbooks

Consolidated credit card statement with Expensify for all employees

Maintained p.o. Tracker, issued p.o.s to vendors

Aided Safety Director with customer sites NCSM, AVETTA, PICS, & DISA

Arranged employee screening and training

Trade show registration

9/2014-3/2016 Manpower @ Exxon Invoice Specialist Friendswood, Tx

Enter all tickets

approve and process invoice with engineer approval

Set up system with vendors to minimize rejects and speed up payment

Reconcile payment system with cost tracking system

Maintain records of all project folders

Close out projects upon completion

Maintain healthy relationship with vendor admins in order to aide with any problems

Work with engineers to keep track of overages and maintain balances 7/2013 – 8/2014 Allstate Insurance Sales Associate Houston, Tx

Provided estimates to potential clients for car, home, windstorm and flood insurance

Maintained client records (digital and paper)

Customer service – aided all clients with any changes to their policies

Accepted payment s, closed out daily receipts and made deposits. 9/2011 - 6/2013 Ensign Energy Human Resources Assistant Houston, TX

Aided employees with ADP system (navigation process / password reset)

Updated online Google rig map

Point of contact for all potential employees

Guided applicants through application process

Filtered through all applications ( field / office)

Scheduled interviews

Conducted phone interview / wrote recommendations for qualified candidates for Manager review

Submitted personality and /or safety online testing

Reviewed test results - questioned any discrepancies

Scheduled appointments for drug testing – provided clinic with authorizations

Submitted forms for background checks ( Infofax)

Answered questions regarding application status

Reviewed background checks - questioned any potential liabilities

Informed new hires of scheduled training dated (3 day class) directions and hotel information

Assisted generalist with new hire class preparations and paperwork

Created files electronic / hard copy for all new hires

Requests for email set up for all new employees

Ensured that any newly acquired policy / procedure was reviewed and signed by employees

Maintained electronic/ hard copy files current / terminated 9/2010 – 9/2011 Kelly’s @ Rowan Companies Land Division Receptionist Houston, TX

Greeted and directed visitors

Ensured everyone signed in /out

Gave information to callers in regards to appointments, job openings

Directed phone calls

Helped to maintain expense report files

Aided Human Resources by guiding interested callers through the web site for application purposes

Assisted training co-coordinator printing training manuels

Data entry for the HSE Dept by entering STOP cards into the SAP system 10/2008 - 4/2010 Weatherproof Roofing Receptionist League City, TX

Answered phones

Maintained files for past, current, and potential projects

Provide insurance companies with necessary information

Closed out receipts

Collected payments

Guaranteed office supplies were available

Set up meetings with potential clients

Drove owner to his meetings

Ran the lead generating system

12/2006 - 3/2007 Women’s Total Health Care Front Desk Receptionist Angleton, TX

Answered and directed phones for three doctors

Scheduled appointments

Prepared and maintained patient files

Verified insurance and Medicaid coverage

Closed out receipts

Greet patients

Maintained the waiting room

6/2003 - 7/2004 Roman Delight Management Receptionist Houston, TX

Answered and directed all calls

Scheduled appointments for potential vendors and future employees

Created reports daily for owner review (over/short, deposit and comparison data)

Maintained employee files and receipts

Reviewed food vendor purchases prior to payment

Provided accountant with all employee payroll data 1/2001 - 3/2002 Iso-Tex and Tel-Test Receptionist Friendswood, TX

Answered and directed calls

Filing

Took all orders for the company’s radioactive and non-radioactive products

Completed all shipping paperwork (local and international )

Maintained production manual for one of the experimental radioactive products that was manufactured on site

6/1992 - 1/2001 Western Geophysical / Input/Output Electronic Assembler Alvin, TX

Assembled Land marine and bay cables utilized in seismic research

Read blueprints

Prep parts (sandblasting, stripping wire, epoxy, soldering, plugging)

Follow OSHA regulations

Hazmat conscious

Education : Alvin Community College Skills

Associate - Business Administration Taleo recruiting system License with the TDI (Texas Department of Insurance) 10 key ADP Microsoft Office

Peachtree QB



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