Curriculum

Vitae

Of

Chanté

Bronwyn

Pillay

CHANTE BRONWYN PILLAY

Address: Cnr Main Reef Road & Beryl Street, Unit 107, Calderwood Lifestyle Estates, Benoni

Contact Details : 071-***-****

ac9eyg@r.postjobfree.com

PERSONAL PROFILE

First Names : Chante Bronwyn

Surname : Pillay

Identity Number : 960**********

Nationality : South African

Gender : Female

Marital Status : Single

Driver’s License : Code 8

Health : Excellent

Languages : English

Afrikaans

CHANTE BRONWYN PILLAY

Address: Cnr Main Reef Road & Beryl Street, Unit 107, Calderwood Lifestyle Estates, Benoni

Contact Details : 071-***-****

ac9eyg@r.postjobfree.com

EDUCATIONAL QUALIFICATIONS

SECONDARY EDUCATION High School : Dalpark Secondary School

Highest Grade Passed : Grade 12 (With Bachelor’s Admission)

Subjects : Business Studies

: Economics

: Tourism

: Mathematical Literacy

: Life Orientation

: English

: Afrikaans

FURTHER STUDIES

Course Name : Cabin Crew Member Licensing

Organization : EPT Aviation Training Pty (Ltd)

Date : 20 July 2015-28 August 2015

Subjects : Safety and Emergency Training Procedures

Aircraft Type – Boeing 737-200

Dangerous Goods

Security

Crew Resource Management

Grooming

AVMED

Preparation For The Work Environment

CHANTE BRONWYN PILLAY

Address: Cnr Main Reef Road & Beryl Street, Unit 107, Calderwood Lifestyle Estates, Benoni

Contact Details : 071-***-****

ac9eyg@r.postjobfree.com

WORK EXPERIENCE

Period : Full-Time

Company : UDM International

Title : Telesales Consultant

Primary Roles & Responsibilities :

·Contacting potential or existing customers via telephone to inform them about a product or service using scripts.

·Answering questions about the product/service or the company.

·Answering questions to understand customer requirements and close sales.

·Enter and update customer information on the database.

·Take and process orders in an accurate manner

·Handle grievances to preserve the company’s reputation.

·Go the extra mile to meet sales quota and facilitate future orders.

·Keep records of calls and sales and note down useful information.

·Work towards revenue targets, as set by the sales directors.

·Have good knowledge of relevant computer programs.

·Excellent communication and interpersonal skills.

·Possesses patience, a persuasive and persistent nature.

·Cool tempered and able to be resilient.

·Outstanding negotiation skills and the ability to resolve issues and address complaints.

·Having a polite and friendly manner.

·Having initiative.

·Having a positive attitude and mind set.

·Ability to think on your feet.

CHANTE BRONWYN PILLAY

Address: Cnr Main Reef Road & Beryl Street, Unit 107, Calderwood Lifestyle Estates, Benoni

Contact Details : 071-***-****

ac9eyg@r.postjobfree.com

Company : Bid Air Services

Title : Flight Controller

Period : Full-Time

FLIGHT CONTROLLER DUTIES:

It is the responsibility of a flight controller to ensure that you have the required amount of staff according to the SLA agreed upon with the airline. In the event that you are short staffed, it is your duty to arrange the necessary replacements. Should you find it impossible to arrange the above mentioned replacements, then you are to liaise with the airline in preparation for your flight. You are also to notify the duty manager of any irregularities encountered.

KEY PERFORMANCE AREAS:

1.Arrivals processing

2.CUSS Queue combing

3.Excess Baggage

4.MAAS Passenger Handling

5.SLA requirements

6.Stock and equipment control

7.Wheelchair Passenger Handling

CHANTE BRONWYN PILLAY

Address: Cnr Main Reef Road & Beryl Street, Unit 107, Calderwood Lifestyle Estates, Benoni

Contact Details : 071-***-****

ac9eyg@r.postjobfree.com

Primary Roles And Responsibilities :

·At flight closure to go to aircraft to assist with crew queries.

·Blocking and releasing of seats.

·Compliance to Company Code of Conduct.

·Compliance to HR/IR policies and procedures.

·Compliance to reading and signing of memo’s placed in the read and sign file.

·Compliance to safety and security policies and procedures.

·Compliments/Complaints.

·Control of travel documentation.

·Correct performance of working procedures.

·Ensure on-time departure.

·Ensuring an efficient and high standard of service at all times.

·Ensuring that duties are completed 100% and that accidents and incidents are reported immediately.

·Flight editing according to airline requirements.

·Flight monitoring according to airline requirements.

·In case of over booking, the flight controller is to ensure flight protection and if necessary, hotel accommodation.

·Must perform aircraft equipment change in case of aircraft switch.

·Ordering and updating of required meals

·Overall on time performance.

·Perform other relevant duties.

·Performance according to SLA of each airline.

·Performing of upgrades and downgrades.

·Performing on time closure of flight.

·Pre-check in of groups.

·Printing and filing of all relevant post-flight paperwork as per airline and company agreement.

·Printing in-flight paperwork.

·Proactive customer care.

·Time keeping and attendance.

·To communicate final figures to the ramp agents.

CHANTE BRONWYN PILLAY

Address: Cnr Main Reef Road & Beryl Street, Unit 107, Calderwood Lifestyle Estates, Benoni

Contact Details : 071-***-****

ac9eyg@r.postjobfree.com

REFERENCES:

Name : Vukosi Zitha

Contact Number : 076-***-****

Name : Donovan Young

Contact Number : 083-***-****

CHANTE BRONWYN PILLAY

Address: Cnr Main Reef Road & Beryl Street, Unit 107, Calderwood Lifestyle Estates, Benoni

Contact Details : 071-***-****

ac9eyg@r.postjobfree.com

Company : Bid Air Services

Title : Check-in Agent

Period : 13 Months

Primary Roles And Responsibilities :

·Processing and Acceptance of Passenger and Baggage At The Check-in Counters

·Correct Performance of Working Procedures

·Proactive Customer Service

·Forming According To SLA Requirements Of Each Airline

·Passenger Assistants on Arrival

·Assistants of Passengers In case of Irregularities

·Information Assistance

·Performing Any Other Duties As Instructed By Superiors

REFERENCES:

Name : Vukosi Zitha

Contact Number : 076-***-****

Name : Donovan Young

Contact Number : 083-***-****

CHANTE BRONWYN PILLAY

Address: Cnr Main Reef Road & Beryl Street, Unit 107, Calderwood Lifestyle Estates, Benoni

Contact Details : 071-***-****

Company : Home Ideas Centre

Title : Receptionist Clerk

Period : Part time

Primary Roles And Responsibilities :

·Switchboard

·Directing Clients To Verify Exhibitions

·General Housekeeping

REFERENCES:

Name : Belinda

Contact Number : (011-***-****

CHANTE BRONWYN PILLAY

Address: Cnr Main Reef Road & Beryl Street, Unit 107, Calderwood Lifestyle Estates, Benoni

Contact Details : 071-***-****

Thank You For Taking The Time To Review My CV And I Look Forward To Meeting With You In The Near Future.

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