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Customer Service Pharmacy Technician

High Point, North Carolina, United States
May 19, 2019

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Kasaundra L. Falls CPhT.

**** *********** *****

High Point, NC 27265



I am a Certified Pharmacy technician looking for work in my field of education. I have transferable skills that I have learned through past work experiences and my educational background. I hope to use my skills to elevate my work environment and work experience to guarantee customer satisfaction. I adapt well to change, learn quickly, and work well under pressure. I understand what is expected of me as a pharmacy technician and I hope to utilize my skills in your company.

Education Level:

High School Diploma: Southwest Guilford High, 2010 Graduate.

Guilford Technical Community College: Pharmacy Technician Associates

Brookstone College: Office Administration.


Certified Pharmacy Technician

Certified Med Tech

Work History:

International House of Pancakes: Server, Hostess, and Cashier. 110 East Parris Avenue, High Point, NC. 336-***-****. Customer Service/Train others. First and second shifts-2.5 years.

Bindagraphics Inc: Bindery worker and machine operator. 100 East Pendleton Drive, High Point, NC. 336-***-****. Light Industrial/ second shift. 1 years 7 mos.

McDonald’s: Crew Member 2739 South Main Street, High Point, NC, 27260 336-***-****. Customer Service/ Third shift-2 months.

Liberty Tax: Tax Preparer. 145 Greensboro Road, High Point, NC, 27260. 336-***-****. Customer Service/ second shift. 2014-2015 tax season.

Jackson Hewitt: Tax Preparer. 1123 E. Lexington, High Point, NC 27260 Customer Service and Computer hardware and software experience. 2015-2016 tax season.





•Resolve/Problem solving skills


•Leadership role


•Excellent Computer Skills

•Goal Oriented

•Establish and build relationships with customers and coworkers.

•Organizational skills

•Order processor skills

•Production skills



•Alpha-Numeric Data entry

•Takes Initiative

•Supervise others

•Distribution skills

•Customer service skills

•Interpersonal Communication skills

•Marketing/ Sales skills

•Excellent writing skills

•Adheres to policies, procedures, and guidelines.

•Understands some medical terminology.

•Excellent math skills

•Type 45 wpm

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