Social Media Mental Health
Resume:
Dawn Daigle
** **** ******, **** ********, ME *4345
E-mail: ***********@*****.***
Objective:
Pursue a career in the art of analysis in order to assist and support individuals in our community with acquiring useful and socially conscious services. Interested in combining skills in system analysis with creative approaches to supporting individuals with their needs for healthcare, mental health supports, and financial stability.
Work Experience:
July 2013-Present Liberty Mutual Insurance Company (CI) Business Systems Analyst I & II;
Subject Matter Expert for Workers Comp, General Liability, and Automobile lines of business
Analyze complex commercial systems issues
oResearch Analyst
oEnhance System Functionality
System Modernization
Agile Methodology
Waterfall Methodology
oRemediate defects with multiple proprietary insurance production systems.
Clipper, Compass, Liberator, PRIME, eCLIQ
Gather/Write requirements for enhancing proprietary systems
Review present system requirements and identify defects and need for code review to fix system defects
Data Mine databases to answer questions with the enhancements and defect remediation
oCOGNOS, BRIO, SAS, Excel, Access
Operation Data Steward
oAnalyze impacts to Commercial Systems due to changing business objects
Train new hires
Qualitative & Quantitative Data Analysis
SQL
2008-2013 Liberty Mutual Insurance Company (CI) Senior Underwriting Technician;
Worked with underwriters to manage and produce insureds’ accounts.
Quoted and Produced National Workers Compensation, Automobile, and General Liability Insurance Policies.
Validated insureds’ policies were in compliance with state bureau regulations.
2006-2008 Liberty Mutual Insurance Company (CI) Senior Underwriting Rater;
Quoted and Produced Commercial Insurance Automobile policies.
2004-2006 Oak Hill High School Ed Tech III, Assistant Field Hockey Coach;
Assistant 9th and 10th grade Algebra teacher.
9th and 10th Grade Field Hockey Coach
200*-****-** Restaurant &Pub Waitress/Hostess/Bartender-Training Team;
Education:
Thomas College Waterville, ME
Bachelor of Science - Mathematics & Technology Education
Computer Experience:
MS Word; MS PowerPoint; MS Excel; MS Outlook; MS Access; Internet Explorer; Proficient Use With Personal Computers; SAS, COGNOS, BRIO, Social Media/Artificial Intelligence
References Available Upon Request
Contact this candidate