Training Customer

Objective:

To derive satisfaction from my work and input my best by applying my skills, dedication and knowledge. Also, to ensure every professional activity as a value addition for the client, organization and myself.

Academic Qualifications:

Qualification

School/ College

University

Year

CGPA/ Percentage

B. Com (H)

Motilal Nehru College

Delhi University

2018

7.2

12th

St. Mary’s Convent College, Nainital

ICSE

2015

86.50%

10th

St. Mary’s Convent College, Nainital

ICSE

2013

86.00%

Work Experience:

Oct’ 17 – Mar’ 18 Customer Relationship & Public Relations Head at Loyelte

Meeting & engaging customers, gathering their experiences, solving their problems & queries and reporting exceptions to the seniors;

Understanding customer concerns and maintain communication with them on behalf of the company;

Built and led a team of 25 students consisting of college ambassadors, vice-ambassadors and other interns, delegating them the responsibilities and work;

Planning weekly, fortnightly team events at merchant’s workplace for attracting more customers and executing them successfully with the joint effort of the team;

Ensuring regular training of team members and recruit, handling their grievances to find right solutions and awarding & counselling them for regular motivation.

Key Achievements:

Head Girl (School Captain) 2014 – 2015;

General Proficiency (All Rounder Ship) awarded in 2014;

General Application (Most Bright Scholar) awarded in 2013;

Best Athlete of the Year awarded in 2014;

President of LTS (Leadership Training Service);

Best Actor awarded from dramatics society in 2014.

Key Strengths:

Supportive and a team player;

Positive and Optimistic;

Highly Decisive & Responsible;

Jovial, Hospitable and Caring;

Great Interpersonal Skills;

Dynamic Personality;

Problem Solving Outlook;

Curiosity to learn;

A Good Counselor & Motivator.

Hobbies:

Socializing, learning about new subjects, Internet Surfing and Reading History specific to People, Organizing & Cleaning, Dancing & Fitness.

Communication Skills:

Fluent in speaking / writing English & Hindi.

Contact this candidate