**** ******* ******

West Palm Beach, FL

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T 561-***-****

MICHAEL GOULD

SUMMARY OF QUALIFICATIONS

Accomplished and well-versed Project/Product Manager, demonstrating over 17 years of programming and software development experience. Adept at leading the design, implementation, testing, debugging, and maintenance of software applications while ensuring compliance with stringent time and budget constraints. Currently seeking a position which will effectively utilize all skills, abilities, and areas of expertise as follows:

Exceptional problem solving, communication, organizational and time management skills.

Supply Chain/Logistics Project Management expertise

Full lifecycle experience in scoping, designing, developing, deploying, and supporting enterprise-scale business applications and business intelligence software.

Unique competency in translating business issues into technical solutions including technical leadership and coordination and ensuring customer needs are met.

Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while initiating efficient customer support initiatives.

Exceptional multi-tasking skills with a wide-range of technical abilities and proficiency in several applications and database systems.

Project/Product

Management

Testing/Troubleshooting

Budgeting & Scheduling

Application Development

Technical Support

System Design/Analysis

Team Building/Leadership

Performance Improvement

Vendor/Client Management

Sales/Financial Oversight

Quality Control/Assurance

Client Relations/Interaction

Application Enhancement

Software Development Life

Cycle (SDLC)

PROFESSIONAL PROFILE

LexisNexis Risk Solutions · Boca Raton, FL Jul. 2012 - current Senior Data Engineer/Senior Software Engineer

Responsible for ensuring that all build data is received and run in a timely manner.

Work closely with development for changes extensive changes. Made easy to medium level changes myself.

Write or make changes to automation scripts via Linux

Converted Ab Initio to ECL

Create attributes or modify existing ones to help in the automation of jobs using ECL Work with QA on several builds

Strive to improve processes by innovating new solutions using the HPCC platform.

Make suggestions to management on ways to improve processes as a team or an individual build.

Test Changes to either Linux scripts or ECL to ensure they work as expecting before assigning for code review

ETL and Transformation of disparate data types

Do code reviews for others on my team.

Analyze data from various builds to using built in analysis tools to determine if data had data problems or statistics were out of range or had missing data before sending to QA for final signoff and move to production.

Work with outside Clients and other internal project teams from different groups to help effect the desired outcome.

Used modified Agile methodology to implement programs from QA to production. (Roxie Release) First Coast Logistic Services, Inc. · Jacksonville, FL Oct. 2006 - Apr. 2012 Manager Information Systems

Responsible for overseeing and directing project initiatives of application development and discussing for approval with the President of the company.

Help to develop the plan to maintain all servers in an offsite datacenter

Helped along with the System Engineer to develop redundancy and virtualization of the datacenter

Helped implement Citrix as the remote access for the companies 20+ locations

Managed terminal customer requests for enhancements to the operations software which is currently being replaced by the new software

Managed contract programmers to work to the specification, testing and implementation before signing off on change to the Operation software

Trained all personnel on Operations software

Made the decision to have First Coast move from the operations software to a new vendor based on the decision of the number of people left to support the current software.

Built the list of required changes and enhancements and managed that process through to the start implementation at the terminal level and any specific enhancements that were needed at a specific terminal to handle their day to day differences in doing business.

Member of a team that selected new ERP software and assisted with technical support/programming.

Managed outside programming vendors, specifications, and job performance.

Involved in training at more than 30 terminals during tenure and consistently ensured bug-free software. Omni Computer Services, Inc. · Orange Park, FL Jun. 2000 - Oct. 2006 Managing Director

Managed daily operations for a company that wrote transportation operations software for the intermodal market segment.

Responsible with working with several Intermodal Trucking firms to gather requirements for a system that would be programmed for this specific market segment. There are many different ways an Intermodal company could work depending if they are port based, rail based or door-to-door.

Turned requirements into specifications and budgets. The owners paid for the initial development of the product and recouped the development costs plus small profit from the initial companies who worked with us to develop the product. The product included, order enter, dispatch, billing, settlement modules initially over a period of 10 years moved into automated order entry automated billing including EDI and various other methods that trucking company customers required.

Managed a programming staff of 3 programmers worldwide for cradle to grave functions of the project

Product was built using Sybase ASA and Clarion with some modules written in C# to interface easily with external products such as various accounting systems, messaging systems and communication systems for truck to terminal communications.

Performed data analysis using customer data to determine if we were passing customer requirements.

Performed along with a team of four programmers through complete analysis, development, and sales implementation.

Topspeed Corporation · Orange Park, FL May 1995 - Apr. 2000 Senior Project Manager

Topspeed was the author of a programming language Clarion.

Oversaw a large Y2K project with 14 programmers worldwide for Sylvan Learning Centers, interacting daily with customers and collaborating with both the conversion and testing teams.

Mentored programmers, maintained project schedules, and oversaw change management.

Handled many DOS migrations to Windows

Worked on site at various customer sites, many doing DOS to Windows migrations

Managed and worked on projects in advertising, mortgage, transportation industry before Y2K project

Gathered requirements and build or buy scenarios for customers

Project Manager at Sylvan Learning System headquarters in Baltimore MD. Managed a team of 14 Topspeed programmers and 3 Sylvan programmers, a multi-million dollar project to bring their existing DOS programs to Windows and add additional enhancements to their automated scheduling program used worldwide to allow people to schedule everything from external certification exams to in-house scheduling at the local Sylvan centers for tutors.

Used existing requirements that the Sylvan BA’s had developed and worked with them to expand them into a usable set of specifications so that I could develop project plan and projected costs to get Sylvan’s upper management to make the decision to move forward.

Helped to develop the data base design which was using a Sybase ASE backend for some projects and MS SQL 4.3 to do others. As one of the change management issues, Sylvan requested that we consolidate all projects under Sybase ASE because they were changing their systems to use Unix for database.

Developed testing environment with Customer and worked with them to help make a decision on which testing automation environment they were going to use. Worked closely with them and the programmers during unit and implementation testing phases.

AT&T American Transtech, Inc. · Jacksonville, FL Apr. 1985 – May 1996 Applications/Systems Programmer and Project Lead

Responsible for installation of OS upgrades, large tape automated libraries, and console management.

Helped develop the Statistics online reporting system for the share owner services group using COBOL, IMS DB/DC, SAS based on user requirements originally gathered by AT&T Business applications team

Gathered Business Requirements for new customer systems.

Led 8 programmers on multi-million dollar projects for the AT&T Shareowner Services system including Statistics, Tin Solicitation, Database balancing, Proxy and Vote by Phone.

Developed budgets and schedule based on customer requirements

Met with upper management for status and resource allocation as needed by the project schedule

Backup datacenter tour manager

Worked within the OS internals group, maintaining releases and patch management

Project Lead on data center automation. Managed a team of 3 systems programmer and taught systems operators how to use the product in a large data center. (5,000 users)

Analyzed products to automate the 375,000 tape library. Did comparison of various products, delivered the pros and cons along with a 5 year projected cost to help upper management make a decision on purchase. This was a 3 million dollar purchase plus implementation.

Primary lead on system job scheduler CA-7

Senior Project Manager

Provided completed development life cycle management for several projects for several shareowner services applications.

MICHAEL GOULD

PROJECT HIGHLIGHTS

Project/2 software trainer and project scheduler on the Martin Marietta project to build the external fuel tank for the space shuttle program. Work on site and help develop and maintain the construction scheduling system, WBS and Reporting.

Project/2 software trainer and Project Manager for Middle South Utilities Waterford 3 nuclear plant startup and construction remediation schedule. I taught the onsite employees how to build an automated project schedule using and build a work break down structure.

Project/2 as their automation tool. This project had over 30,000 tasks 15,000 resources. Project Manager and a member of the project scheduling staff for Middle South Utilities Grand Gulf Nuclear plant 5% power up project. This included start up scheduling and construction completion task and resource scheduling. Project Manager AT&T American Transtech. Worked as a software project manager and Sr. Programmer to rewrite the software which supported AT&T stock and bonds division into a multi-company new product which as used to handle the transition of stock to the baby bells and eventually used by First National Bank of Chicago. Sr. Project Manager Topspeed Consulting, Inc. Managed the Y2K program conversions with 14 programmers and 145 different software systems. At Sylvan Learning Systems headquarters in Baltimore MD with 14 programmers. Worked the full lifecycle starting with Analysis through user acceptance. In charge of the day to day operations, project planning and work break down structures on a per project whether for general enhancements or customer requirements. EDUCATION HISTORY

University of Northern Colorado · B.S. in Management Information Systems AFFILIATIONS

USAF – 1973-1975, Colorado National Guard, 1975 – 1982, USAF Air National Guard, 1982 - 1985 TECHNICAL SKILLS AND TRAINING

CJIS Certification (Renewal) Nov 2018 LexisNexis Risk Solutions Perl Basic Nov 2012 LexisNexis Risk Solutions

Linux/Unix Jul 2012 LexisNexis Risk Solutions

HPCC ECL Basic (ETL/programming) Sept 2012 LexisNexis Risk Solutions Perl Basic Nov 2012 LexisNexis Risk Solutions

HPCC ECL Basic (ETL/programming) Sept 2012 LexisNexis Risk Solutions HPCC ECL Advanced (Transformation) Feb 2013 LexisNexis Risk Solutions SQL Anywhere (DBA) Feb 1995 TopSpeed

PostGres DBA Dec 1995 TopSpeed

Clarion Feb 1994 TopSpeed

DB2 for Mainframe Apr 1995 AT&T American Transtech Natural for Mainframe Jun 1995 AT&T American Transtech SAS - Basics Sept 1985 AT&T American Transtech

SAS - SQL access for DB2 Mar 1994 AT&T American Transtech Project Leadership and project scope Mar 1991 AT&T American Transtech Project Leadership (basic) Feb 1991 AT&T American Transtech SDLC Project Methodology Feb 1991 AT&T American Transtech Microsoft Project Feb 1991 AT&T American Transtech Tools for Process Overview Jan 1990 AT&T American Transtech Negotiation Skill May 1988 AT&T American Transtech Process Quality Management May 1989 AT&T American Transtech Project Management using Project (Adv) Aug 1985 Martin Marietta Project/2 Basic User training 1982 Vendor training by PSDI Project/2 Advanced training 1983 Vendor training by PSDI COBOL, VB, Clarion, minimal C#, MS Office,Project 2 (now Maximo), Primavera

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