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Manager Software

Mount Vernon, New York, United States
May 17, 2019

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An Information Technology professional well versed in Application Development, Quality Assurance management, Project Management, Infrastructure Management, and Business Analyst background. Collaborate with teams across company disciplines both local and remote to transform and improve processes while realizing the company’s vision. Thrives in dynamic, cross-functional, fast-paced environments managing and delivering many concurrent projects in a highly matrixed organization. Managed both offshore and onshore teams to reach project and organization goals.


Avon Products, Inc. Rye, NY 1985-Present

oSr. IT Manager - Quality Assurance, z/OS & AS400 Systems Administration (2006- 2017)

-Reducing production defects by enforcing the Quality Assurance across development and implementation.

-Introduced new testing tools and improvements for functional and performance testing to enhance the QA team.

-Introduced and improved standards across the Software Development Life Cycle (SDLC) phases.

-Manage all software and hardware upgrade projects in z-Series and iSeries environment.

-Managed the z/OS and as/400 DBA, MQ-Series administrator, system programmers, and system administrators.

-Negotiate hardware/software licenses, support, maintenance, and renewal contracts while reducing cost.

-Prioritize team’s workload across many concurrent projects.

-Ensured IT audits and controls performed with a high success rate annually.

-Provide metrics and progress status reports to upper management and project teams.

-Manage competency, career development, and compensation for direct reports local and global.

oSenior IT Specialist / Project Manager / Business Analyst (1992-2006)

-Led and mentored the application development supporting various business teams on multiple platforms.

-Managed projects for critical business application and interfaces to the web and distributed platform applications.

-Reduced production defects by performing detailed testing prior to application’s implementation across platforms.

-Provide insight and bridge the business needs with sound application design and builds.

-Collaborate with diverse members of the company’s business and IT teams both internal and consultants.

-Produce clear business requirements, technical designs, application specification, and documentation.

-Create and maintain systems and application documentation used for training during the onboarding process.

oMainframe Application Programmer Analyst (1985-1992)

-Develop and maintain critical business application developed in COBOL, Basic Assembler Language (BAL), Easytrieve, and JCL.

-Work with various IT and Business teams across many disciplines during the SDLC and STLC process.

-Bridge the business needs with sound application design.

-Provided timely and defect free deliverables.

-Train new employees and consultants during the onboarding process.

-Improve the accuracy, efficiency, and performance of applications that support critical business processes such as Avon’s Order Management System (OMS), CRM and ERP applications.

RAS Securities New York, NY 1983-1985

oConsultant / COBOL Programmer Analyst

-Designed and created a Transaction Management System using IBM PC COBOL.

-Produce order entry, sortation, reporting, and invoicing applications used to run the company’s critical business.

-Customize database and application software to resolve issues.

-Led training for the on-boarding process.

-Provide on-call and on-site support during daily trade transaction entry and monthly billing processing.

-Troubleshoot applications issues.


Project Management and planning

Application design, develop, implement and support

Systems & software analysis and Integration

Strong analytical, troubleshoot, problem resolution skills

Process improvement and business transformation

Develop new application & Maintain existing applications

Excellent verbal and written communication

Extract Transfer Load (ETL)

Excellent interpersonal skills

Clear requirements, specification and documentation

Hardware and software vender negotiations

Software Development Life Cycle (SDLC) phases

Team management, mentoring and developing

Software Testing Life Cycle (STLC) phases

Audit / SOX compliance practices

Team player as well independently work

Manage Mainframe Software Portfolio and contracts

Agile and Waterfall methodologies


Operating Systems: IBM z/OS, MVS/OS390, MVS/XA, MVS/ESA, VM/VSE, Windows

Data Bases / Files: IMS - DL/1, DB2, SQL, Oracle, VSAM, Flat Files

Hardware: IBM Mainframe (zOS), IBM AS/400 (iSeries), Servers, PC

Software Methodology: ITIL trained, SDLC, STLC, Agile, Waterfall, SOX

Languages: COBOL, Basic Assembler Language (BAL), EasyTrieve, FORTRAN, RPG, Micro Focus COBOL, CICS, MQ Series, JCL, PROC, CTL, Web Services

Software Tools: MS-Office 365, MS-Project, MS-Visio, MS-PowerPoint, MS-Outlook, MS-SharePoint, Lotus Notes, TSO, JSF, IDCAM, EDI, FTP, SFTP, Change-Man, Sync-Sort, Inter-Test, File Aid, HP Quality Center

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