Customer Service Sales

Mmamokete Sylvia Mokodue

About myself

Germiston, Gauteng

****.********@*****.***

083*******

I'm a hard worker,fast learner can multitask and I can work in a team .I love learning new things and I'm driven .I love people and I want to be far with my life . Willing to relocate: Anywhere

Work Experience

Retail

Express shop - Mafikeng, North West

January 2010 to January 2012

I was a sales consultant and sometimes worked as a cashier .I'm a peoples person and I can reach a target .it was a contract .

Education

Computer lit in Computer

Siyafunda ctc - Germiston, Gauteng

January 2018 to June 2018

Matric in Matric

Leteane high schoool - Germiston, Gauteng

January 2006 to December 2006

Skills

Communication skill (Less than 1 year)

Certifications/Licences

Computer Literacy

January 2018 to June 2018

Introduction to PC

Ms word

Ms excel

Ms PowerPoint

Ms access

Internet web browser and typing skills

Additional Information

I also did a call center course.

Inbound call center training

.Telephone Etiquette

.communication skill

.interview techniques

Inbound call center management

Basic and advanced customer service

Training provider Telematrix call center solutions Accreditation no. 123456

Out bound call center training

.Sales training

.cross selling and up selling

Negotiation and assertive ness training

Debt collection

Questioning and listening skills

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