Summary of Experience:

Huge knowledge of network hardware and software principles of USAF AMREP, and REMIS, DSOR, DMISA, MP&E

Exceptional ability to develop complex tools to resolve issues both software and hardware

Remarkable ability to perform troubleshoot and repaired systems including HP Tandem, Dell

Ability to plan, implement, test, and troubleshoot system software

Ability to develop systems solutions for operational problems

Skilled to document technical specification and all program modification

Develop Test Cases and Change of Documentation management

Solid understanding of flow charts and programming codes including Oracle Golden Gate, SQL, and APEX

Ability to write technical instructions in the use of programs

Familiarity with Windows Server 2003/2008/IIS and 2012, Windows (XP and Windows 7, and 8, 10) Office 2010

Configuration and Account Management, Active Directory knowledge

Professional Experience:

Diligent Consulting (MP&E) WPAFB

June 2018- March 29, 2019

Senior Software Engineer

Design, develop and implement application that support day to day business operations.

Provide innovative solutions to complex business issues

Plan, develop and implement large scale projects from conception to completion

Develop and architect lifestyle of projects working on different technologies.

Interface with clients’ business requirements and objectives.

Translate clients’ business requirements and objectives into technical applications and solutions.

Execute system development and maintenance activities.

Develop solutions to improvise performance and scalability of systems to improve metrics.

Manager of remote team of Developers and system administrators.

Currently supervising the implementing Oracle 11g to 12c into production environment.

Joint Vision Integrated Product Team Deputy Functional (A4FD) WPAFB

Dakota Consulting

May 2017 – June 2018

Managing the deployment, monitoring, maintenance, development, upgrade, and support of all Windows IT systems

Recommends upgrades, patches, new applications and equipment in continuous improvement of the systems

Managing web applications using Internet Information Services (IIS) and troubleshoots application errors

Maintains a Windows SharePoint environment and reviews logs for application, security, and system related issues and recommends resolutions for these issue

Develops and defines solutions, assesses the scope of effort to implement solutions and documents solution proposals

Support of A4FD DSOR Application and documentation.

Software Design Project Lead (AMREP)

ICF International WPAFB, Ohio

September 2013 – October 2016

Develop Test Cases to verify data reliability of new code instituted per USAF Policy.

Reviewed project plans and ensured progress according to schedule.

Developed all procedures and policies for organization.

Monitored data processes proposals and ensured compliance with project.

Planned computer resources required for project and prepared data security systems and disaster recovery in time of emergency.

Coordinated with stakeholders, vendors, clients and technicians and ascertained requirements of computer system and database application of AMREP

Maintained knowledge database of all new technologies in computer systems required for USAF use.

Implementation of Oracle 10g to 11g software March 2015

Currently completing of upgrading Microsoft Server 2003 to Server 2012 .Completion date: 9 Feb 2016

Computer Support Analyst

Northrop Grumman Corp Beavercreek, Ohio

January 2010 - October 2013

Scheduled and performed troubleshooting on complex problems in Windows and HP Tandem systems.

Developed complex tools and provided support to process.

Documentation of all historical data of resolved issues. NGC Wiki

Reviewed systems and configured new hardware to systems and installed upgrades to existing ones.

Oversaw working in facility and complied and followed safety procedures per computer security requirements at all times, including Security system monitoring 24/7 operations

Analyzed network issues and resolved them effectively.

Supervised and ensured that all configuration and installation work, verified it according to business requirements.

Infrastructure Engineer of physical structure and HVAC Systems.

Blueprint, engineering of key data changes and hardware and security features

Active Directory and NGC’s Account management of REMIS data Supported Upgrade of Oracle SQL to APEX. Wrote key scripts required for key system checks for SMC daily use.

System Support Analyst

Smartsource, Inc. Chicago, IL

September 2001 to present

Managed operating systems, installed, performed troubleshoot and provided upgrade to systems whenever required.

Analyzed systems and recommended software and hardware for operating systems.

Identified all issues on hardware and software by performing troubleshoot on systems.

Maintained inventory for hardware and software products and all security issues on systems.

Documented all maintenance, repair and installation work carried on systems, and UPS, and PODS

Evaluated system upgrades and established their feasibility with existing systems and determined their cost and time requirements. Huge knowledge of network hardware and software principles

Exceptional ability to develop complex tools

Remarkable ability to perform troubleshoot and repaired systems

Ability to plan, implement, test, and troubleshoot system software

Ability to develop systems solutions for operational problems

Skilled to document technical specification and all program modification

Solid understanding of flow charts and programming codes

Ability to write technical instructions in the use of programs

Familiarity with Windows Server 2003/2008/IIS, Windows (XP and Windows 7)/ WIFI router configuration. For Huntington and Chase Bank utilizing LINUX, Cloud base configurations for all client operations.

Support of Morgan Stanley new hardware and software upgrade from Windows XP to Windows 7

Set up new office system for USI at Austin Landing, Miamisburg, Oh Jan 2016

Professional Experience and Knowledge:

Master of Business Administration, Information Technology Management, (2013)

Jones International University, Centennial, Co

Bachelor of Science, Management Information Services, (2009) Central State University, Wilberforce, Oh

Project Management Essentials Certified (2019) MSI

Lean Six Sigma White Belt Certified (2019) MSI

Six Sigma Lean Professional (2015) MSI

Security + classes thru New Horizons Fairborn, Oh (2010) (2017) Pursued Associate of Applied Science in Computer Networking (2001-2002)

Certified in HVACR Technical Diploma (2000) Centerville, Oh

Software Skillsets:

Microsoft Windows 95/98/NT/ME/XP, Vista, Windows 7, and 8, Metrix, Oracle10g, 11g, 12c, FEDEX and

UPS, Microsoft Office 2010, 2015, Six Sigma DMAIC Fundamentals, SQL, Congo’s, Golden Gate, APEX, REMIS, DSOR, DMISA, MP&E

Areas of Expertise:

Inventory Management, IT Management Identifying, System Improvements

Database Management, Logistical Asset Management, Departmental Collaboration

Network System support, and troubleshooting, Product Testing

Current Secret Clearance Active till 2020

References available upon request.

Contact this candidate