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Customer Service Front Desk

Calgary, Alberta, Canada
May 16, 2019

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Establish priorities at work

Schedule work based on priorities

Organize time according to task to accomplish each one effectively and accurately

Interact effectively with co-workers, customer and management

Highly motivated and able to work creatively and diligently

Excellent customer service skills


Father Lacombe High School 2011-2013

Grade 12


Hush Lash Studio & Fabutan (part-time) 2018-Current

Eyelash extension specialist

Welcome clients as they arrive for appointments and services

Explain the services and products offered at the spa

Cash handling and payment processing

Maintaining the organization and cleanliness of the work place

Stock treatment rooms and store with proper supplies

First Service Residential 2016-2018


Answering phone and responding to email inquiries

Filing, organizing, scanning and faxing paperwork

Handling and processing cash payments

Invoicing and managing building notices

Assisting tenants with move in’s/ move out’s

Deal with residential concerns and requests on a timely basis over the phone and in person

Building walk throughs and inspections

Chatters Hair Salon 2015-2016

Receptionist/ Beauty Consultant

Answer phones and book appointments

Stocking/pricing products

Greeting clients and assisting them with product choice

Maintain cleanliness of front desk, floors, dusting of shelves and products

Deal with customer complaints, concerns and questions

Boston Pizza 2015


Seating and greeting guests

Serving food and drinks to guests

Maintaining cleanliness to designated areas and side duties

Running food/bussing

Partial bar tending

Metropolitan Grill 2014-2015

Head Hostess

Greet guests and patrons personally and on the phone

Offer appropriate seating arrangements

Set up dining rooms and make reservation arrangements

Maintain clean and organize tables and work area

Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant

Running food/bussing

Earls Restaurant 2013-2014


Welcome and direct customer seating

Book reservations personally and over the phone

Running food/bussing

Maintain cleanliness and organization of front desk

Sirens 2012-2013

Retail Clerk

Organize and sort clothing

Operate cash register and handle daily cash outs

Assist customers with clothing/sizing

Control fitting rooms

CAPP (Canadian Association of Petroleum Producers) 2012

Reception/File Clerk

Filing paperwork

Answering the phone

Miscellaneous office work

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