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Operations Associate

Location:
Portland, Oregon, United States
Salary:
60,000
Posted:
May 16, 2019

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Resume:

Sara Williams

Portland, OR *****

831-***-****

ac9eas@r.postjobfree.com

linkedin.com/in/saranwilliams/

EXPERIENCE

Associate, Operations

Checkr Inc. (Series C startup automating background checks) January 2018 - January 2019

● Collaborated with legal, engineering, and product teams to refine and implement policies, procedures, and internal tools

● Reviewed escalated background check reports for compliance with industry and regulatory standards

● Performed data analysis to recommend corrective quality assurance actions using tools like Zendesk, Looker

● Acted as point-of-contact for customer support inquiries related to operations

● Maintained communication with data vendors to ensure efficiency and information quality

Client Solutions Specialist

Kenshoo Inc. (Digital advertising technology platform) November 2015 - December 2017

● Utilized Kenshoo Search and Social platforms, Google Adwords, and Bing Ads to implement client’s marketing campaigns

● Analyzed data using basic SQL queries to solve campaign metric inconsistencies

● Evaluated client’s existing configurations to identify and eliminate technical roadblocks before occurring

● Collaborated cross-functionally to develop long and short term solutions for client success

● Developed internal resources outlining procedures, and conducted trainings with cross-functional stakeholders Peer Health Leader

Saint Mary’s College of California (Health and Wellness Center) February 2014 - December 2014

● Developed preventive programs to educate students about sustainable lifelong well-being

● Delegated program responsibilities to a team of five students

● Evaluated and reported team members ability to complete program duties

● Allocated budgets for programming

Education

St. Mary’s College of

California

August 2011 - May 2015

Business Administration,

Finance B.S

UC Berkeley Extension

August. 2018 - November 2018

Data Analytics and

Visualization

Skills

● Zendesk

● Looker

● Slack

● SQL

● Google Docs

● Microsoft Office

● Salesforce

● SEM/SEO platforms

LANGUAGES

Conversational Spanish



Contact this candidate