Human Resources Information Systems (HRIS) Specialist with strong background in Employee Relations and HR Project Management

10+ years’ experience in Human Resources, with a background in Human Capital, Operations, and HRIS Management, technical translation of HR policies and guidelines, and reporting and analytics. Proven ability to manage system implementation and configuration, performance and administration, and identify process improvement approaches. Generalist and Employee Relations Specialist responsible for resolving employee issues related to payroll, benefits, time & labor, and company and union policy. Strong understanding of data analysis, project management, and cross-functional communication. Core competencies include:

Strategic Planning Streamline Operations Business Analytics Project Management Performance Improvement Approaches HR System Implementation and Management Technical Translation Recruiting and OnBoarding Change Management Employee Relations Training & Learning Development Vendor Management

Educational Background Rutgers University / Rutgers Business School - Bachelor of Science

Systems Knowledge ADP Enterprise: eTime (Time & Labor Management) & eV5 (Payroll); ADP Reporting; Oracle Cloud Enterprise SAAS (HCM, Time & Labor, Absence Management); PeopleSoft 9.2; SuccessFactors & iCims ATS; MS Office Suite –Excel: Advanced Skill Level

Centric Brands (Core Staffing) – HRIS Consultant 07/2019 – Current

Project Manager for ADP eTime implementation Go Live. Partners with HR Leadership to consult on configuration and administrative best practices as relates to time and attendance policies. Creates company-wide communications for eTime transition and facilitates training webinars for managerial end-users.

Develops test scenarios, coordinates UAT and manages issue and resolution logs. Serves as project escalation point for issues impacting project schedule and success.

Leads inter-departmental coordination efforts required for specific project tasks and allocation of post-Go Live duties for system administration and maintenance.

Manages interface creation between iCims and ADP, and between client and newly launched Bright Horizons benefit portal

Provides scheduled and ad-hoc reports using ADPR for employee life-cycle trend analysis and forecasting.

Partner with Recruiting Team and HR coordinator to overhaul onboarding, offboarding, and life-cycle processes in HCM

Emblem Health (Acquired ACP’s Business Operations) – HRIS Analyst, Supervisor 01/2017 – 01/2019

AdvantageCare Physicians – HRIS Analyst, Supervisor 11/2015 – 01/2017

HRIS Administrator 11/2014 – 11/2015

Payroll Analyst / HRIS Project Manager (Consultant) 01/2014 – 11/2014

Subject Matter Expert and System Super User specializing in corporate and union Human Capital Management and Time & Labor Management via ADP Enterprise and Oracle Cloud.

Project Manager and hands on technical asset for ADP and Oracle Cloud system implementations and ongoing configuration

Supervisor of HRIS Shared Services team and external consultants – 5 team members. Responsible for managing work and project tasks, performance reviews, delegating managerial and executive level requests

Manages all administration, configuration, data analysis reporting and system auditing, security, maintenance, and training for ADP Enterprise and Oracle Cloud

Recruiter and Hiring Manager responsible for creating external job postings and descriptions for technical staff, screen and interview potential candidates, facilitate new hire orientation and system administrative processes for seamless transition to organization

Business Analyst partnering with HRBPs and executive leadership to develop HR best practices, forecasting needs for change management, streamlining business/system workflow and processes. Increased automated processes to 75%.

HR Business Partner and Generalist providing day-to day strategic advice and consultative solutions to leaders and employees on employee relations and people management issues, recruitment and onboarding processing, compensation, policy and union contract interpretation, benefits and payroll administration, and HCM employee life cycle

Sole Time and Labor Analyst responsible for all Payroll and Benefits aspects related to Time & Labor, including weekly timesheet reconciliation, accrual management, interface file transfer, company and union payment compliance with state and federal laws as relates to overtime, FMLA, Worker’s Comp, etc

HRIS Liaison between Executive and Management - Level staff, HRBPs, Union Management, IT, system end-users and technical analysts to ensure that company/union/government HR and Time & Labor policies remain in compliance by defining configuration, reporting, and data analytics specifications

Create and facilitate specialized in-person and remote trainings and online learning agendas and manuals for HRBPs, system end-users, and new employees.

Report Management and Analytics to analyze and design ad hoc and scheduled reports for metrics, compliance, and decision making

Owns and maintains relationship with 3rd party system vendors (ADP and Oracle)

Case Management system owner responsible for the resolution of all HR, Payroll, Benefits, and Time & Labor, and company / union policy inquiries and request. Decreased Service Level Agreement resolution time from 6 days to 2 days max.

Payroll Analyst responsible for assisting with review and audit of payroll cycles, 401K reconciliation, process garnishments, stop payments, off-cycle payments, and report requests

HR Project Management (Consultant) 04/2010 – 01/2014

Mack-Cali Realty Corporation – HRIS Systems Project Manager

Supported ADP Enterprise and PeopleSoft implementation project in conjunction with recent merger & acquisition. Responsible for creating new employee profiles, accrual profiling and processing of acquired employees for eTime timekeeping.

Specialized metrics and ad hoc reporting on headcount, turnover, and transfer rates using ADP HRB and Excel

International Union of Operating Engineers– HRIS Administrator

Responsible for navigating engineers & contractors through newly-launched online payroll and expense reporting system via call center & Cisco WebEx

Case Management resolution of all inquiries and issues regarding utilizing the system. Partnered with IT to resolve Tier 2 technical problems.

United Community Corporation – HR Coordinator

Supported VP, Operations in HR functions such as, employee relations, processing payroll, database management of life-cycle changes, creation and distribution of organizational communications

Recruiter responsible for creating and posting job descriptions, recruitment of specialized candidates, conducting interviews for administrative, accounting, and social work roles, processing offer letters, facilitation of new hire orientation and onboarding

UBS Financial Services - Senior HR Representative – Team Lead, Shared Services 09/2006 – 01/2010

Team Leader of the HR Advisory Shared Services Center. Supervised 10 team members to provide resolution via call center/e-mail to Wealth Management US (WMUS) staff and financial advisors (approximately 64,000 home office and branch employees) on all onboarding and offboarding, payroll, timekeeping, benefits, employee relations, compensation, commissions and 401K issues

Case Management Supervisor responsible for assigning and managing all incoming e-mail requests to team members for research/response within the 24-hr SLA. Provided Tier-2 research and resolution for escalated issues.

Supported WMUS management in all HCM employee life-cycle processes from new hire to termination; including job data change requests, departmental transfers, termination policy, benefits administration (including LOA, STD/LTD, FMLA), bonus payment requests, etc.

Responsible for providing Database Management via Metrics Reporting of monthly/quarterly headcount

Worked with Reduction-in-Force (RIF) groups since 2008 on all matters relating to termination of employment, severance package and payment, continuation of benefits, COBRA, etc.

Maintain HRMS (PeopleSoft) data quality and audit of all employee on-boarding (including I-9 and w4), life-cycle, and off-boarding documents. Recruited to Advisory role based on excellent client service relations and problem-solving skills

Assisted with the division-wide implementation of ADP Enterprise & eTime by ensuring managers/employees gained working knowledge of new system. Primary advisor on all eTime issues (accruals, historical edits, missing punches and timesheets)

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