Customer Service Accounts Payable

Shilpa Inamdar

**** ****** **** **. **********, IL 60107

Home:847-***-**** Cell: 224-***-**** **************@*****.***

Objective: Highly motivated and highly dedicated individual with extensive experience working in Accounts Payable, Receivables and Customer Service. Proven success in training team members and ensuring the utmost standard of quality. Known for timeliness and ability to adapt and learn quickly. Seeking a job in Accounts Payable and Receivables.

Skills: Adept problem solving and customer service skills.

Shows strong leadership skills, displaying the ability to problem solve.

Strong determination to complete tasks in a timely fashion.

Able to multi-task and work on various projects simultaneously.

Skilled at Microsoft Excel and Word, Kana Software and SAP programs.

Experience: LTD Commodities – Lincolnshire, IL. 2009-Present

Accounts Payable Clerk

Processing and indexing invoices in an efficient and timely manner.

Responding to vendors requesting additional information to process invoices properly.

Contacting vendors regarding payment details or invoice information.

Working closely with Accounts Payable to ensure timely processing of all invoices.

Displays ability to be well organized and shows strong attention to detail. Performs work with high accuracy.

Processing and auditing freight invoices.

Creating purchase requisition for office supplies as needed by department.

LTD Commodities – Lincolnshire, IL. 2007-2009

E-Commerce Customer Service

Responding to emails and customer issues on a timely manner

Handling all customer related issues such as; debit/credit cards, payments, damaged merchandise, returns, refunds and replacements by phone.

Quizno’s Sub – Palatine, IL. 2002-2007

Owner/Manager

Handled payroll, employee management and all ownership responsibilities.

Interacted with customers, suppliers and sharpened problem solving abilities.

Cole Parmer Instrument Co. – Vernon Hills, IL. 1995-2002

Accounts Payable Group Leader

Responsibilities included: Processing invoices for vouchering, debit and credit reports, handling vender’s calls, setting up new suppliers, and solving other accounting problems.

First United Leasing – Bannockburn, IL. 1992-1995

Accounts Receivable Clerk.

Handled sorting, processing, entering and balancing checks. Set-up cross reference with customers when applying tax payments and late charges.

Education: B. S. in Accounting M.S. University. Gujarat, India 1975-1980

Courses Included: Accounting Paper 1&2, Advanced Accounting & Auditing, Business Statistics, Company/Business Organization & Management, Elements of Commerce Banking and Bookkeeping.

References: Available upon request.

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