Medical Front Desk
Resume:
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LATIVIA LEWIS
Medical Receptionist
PROFILE
Experienced Medical Receptionist adept in providing excellent administrative and clerical support in high volume medical offices. Skilled in maintaining schedules, making appointments, taking messages, and treating patients with care and respect. Bringing forth the ability to manage front desk settings with organization and a sense of calm. Eager to join a new medical office where I can utilize my skills to help others. EXPERIENCE
Answered phone calls, greeted patients, and handled schedules. Managed Electronic Medical Records, performed computer entry, and maintained confidentiality of patient records
Distributed and collected patient forms to be filed. Verified insurance and pre - certification with multiple insurance carriers
Managed correspondence between doctors and other office personnel. Handled all office accounting responsibilities.
Met and greeted patients upon check-in and collected co-payments, insurance and other fees Answered high volume of incoming calls while simultaneously scheduling and cancelling patient appointments
Performed administrative duties such as faxing, pulling and filing away patient charts, Also, prepared and mailed off business letters
Ensured a neat and clean reception area at all times is maintained Registered new patients and updated existing patient demographics by collecting patient detailed information including personal and financial information Scanned patients' documentation, and communicated information regarding appointments, and follow- ups
Collected and entered data of new patients in computerized database or spreadsheets, including complete and accurate demographic as well as their financial or insurance related information Maintained inventory and ordered office supplies for the front desk Scheduled, rescheduled, or canceled patient's appointments both in- person and via telephone Operated and maintained standard office equipment such as multi-line telephone, copy and facsimile machines, scanners, and printers
EDUCATION
Associate in Medical O ice Administration
High School Diploma
SKILLS
Medical Receptionist, Vestavia Pediatrics Sep 2017 – Apr 2019 Vestavia, Alabama
Medical Receptionist, Bobby E. Hill MD, PC Jun 2014 – Aug 2017 Tuscaloosa, Alabama
Medical Receptionist, Aliceville Rural Health Clinic Jan 2010 – May 2014 Aliceville, Alabama
Apr 2019 – Apr 2019
Herzing University Aug 2016 – Aug 2018
Birmingham
Aliceville High School Aug 1999 – May 2003
Aliceville, Alabama
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REFERENCES
References available upon request
COURSES
Herzing Uninversity
Herzing University
Herzing University
Herzing University
Excellent Communication Skills Expert Multitasking Skills Expert Knowledge of Office Technology Expert Scheduling Expert Medical Terminology Aug 2016 – Aug 2017
Keyboarding Aug 2016 – Aug 2017
Medical Coding Aug 2017 – Aug 2018
Medical Records Management Aug 2017 – Aug 2018
Healthcare Information Systems and Software Aug 2017 – Aug 2018
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