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Customer Service Medical Assistant

Location:
Rockwall, TX
Salary:
16.00
Posted:
May 20, 2019

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Resume:

EVELINDA PEREZ

*** ****** **

Fate, TX *****

214-***-****

ac9e6k@r.postjobfree.com

Receptionist/ Administrative support specialist/ EXCELLENT SALES REPRESENTATIVE.

Professional Representation * Outstanding Communicator * Customer Service Excellence Receptionist / Customer Service / Medical Secretary & Assistant / Operator & Administrative Assistant. / Translator/ Guest relations/

Qualifications Profile.

Highly motivated, solutions-focused professional with extensive experience and an impressive record of achievements within all facets of reception, administrative and customer service management, full patient care across many diverse industries.

12-2017 / NOW = Online / USED CAR DEALER OWNER: LACKEYS USED CARS – OKLAHOMA:

Highly motivated individual. Sells and buys and distributes used cars, deals with the public and private parties on selling, negotiating and distributing the best cars for our clients. I have worked on several programs for the business. (Frazier, Word, and office).

CLIENTS: 12-13 /11-2017 - 214-***-****

BAYLOR WOMENS HEALTH SERVICES:

HIGH CALL CENTER SCHEDULING RADIOLOGY

Baylor Scott and White Associates:

Guest Relations Specialist/ Translator/Notary:

Provide high level of support and Translator for the whole Emergency Department and on call where needed at all the hospital affiliated with Baylor. Provide high quality Interpretation for all of the Baylor Scott and White health. Guest relations I deal with acting as a mediator for difficult situations and trying times for our patients and staff

Notary and Personal specialist.

Front Office Specialist * 02/2010 - 01/05/2014

Vernon & Waldrep OB GYN Associates. Dallas, Tx 75230 972-***-****). Provide high level of back - front office support for Ob Gyn.

Medical Assistant *10/2003 - 05/2006

Mesquite Pediatrics, Mesquite, Tx 972-***-****)

•Switch boarding / Heavy Phone Answering.

•Heavy patient interaction in person and on telephone.

•Provide high level of back - front office support for Ob Gyn Office including taking and recording vital signs, preparing patients for examinations, maintaining supplied inventories and assisting with office procedures.

Medical Assistant *10/2003 - 05/2006

Mesquite Pediatrics, Mesquite, Tx 972-***-****)

•Switch boarding / Heavy Phone Answering.

Accomplishments:

My own business on sales and distribution of merchandise also working with complaint compliance, translating. Answer phones, take messages, and provide routine information to caller’s, schedule patient appointments within established parameters perform various duties for effective check - in and check -out of patients processes patient charges including co-pays, deductibles and account.

•Provide administrative assistance.

•Responsible for bilingual customer service. Assisted with ongoing record keeping and other paperwork. Handled billing accounts.

•Responsible for collecting, tracking and updating medical accounts into database.

•Responsible for lab work such as urinalysis and conducted hemoglobin test and other health screenings.

•Responsible for immunizations and teachings. Preparing patients for examinations.

•Volunteered as a Troop Leader for the Girls Scouts in Mesquite, Tx

Education:

Associates Degree from Ashford University MBA 1/15-

•High School Diploma from Mesquite High School, Mesquite, Tx 75149

•Business and Liberal Arts classes in Eastfield Community College, Mesquite, Tx

•Geo Leonard Business and Real Estate School.

•E&K Home health Aid School

•Thompson Education Direct

Computer: Frazier software, office, Manager, Centricity, MS Word, Excel, Outlook, Allscripts, Meditec.

BILINGUAL : SPANISH AND ENGLISH

REFERENCES :

Debbie IIanes - Personal - 469-***-****

Elizabeth Reyes - Personal Business - 214-***-****

Christy Dildy - Personal Business - 214-***-****



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