PAM BUBENHEIM

*** ***** ***** *****. **. *

Beverly Hills, CA 90210

Cell: 310-***-**** Email: ac9e6d@r.postjobfree.com

PROFESSIONAL EXPERIENCE

THE HARMONIST April 2018–Present

BOUTIQUE MANAGER West Hollywood, CA

Oversaw staff of 5

Established and maintained a stable client base

Trained new hires in preparation for the sales floor of luxury perfumes

Responsible for handling all monthly accounts payable

Responsible of ordering all merchandise

Organized in store events

Sought out new clientele and customers to bring into the store GUCCI

July 2015–2018

GENERAL MANAGER

Century City, CA

Increased volume of business by 86% from LY

Oversaw staff of 6

Implemented both training and client development skills to ensure accurate brand representation as well as excellent customer service

Communicated product needs monthly to Buying team

Responsible for monthly PNL

Exceeded top client retention goal

Consistent focus on increasing UPT and cross-selling

Responsibilities also include: scheduling, coaching, and assessing sales associate goals and operational duties LOVESAC ALTERNATIVE FURNITURE

January 2014-July 2015

STORE MANAGER

Sherman Oaks, CA

Responsible for staff of 5

Increased sales by 45% year to date from LY

Implemented training programs for all new hires

Strategically worked with merchandising team to ensure we have the correct product for our market

Advised clients and interior designers with fundamental and space planning for homes. RALPH LAUREN

2007-2013

MANAGER, WOMEN’S RTW ACCESSORIES

Beverly Hills, CA

Transitioned to above title, which also included over-seeing Antique/Vintage Jewelry and Fine Jewelry and Timepieces.

New responsibilities included: over-seeing volume of over 8 million, on-boarding and training of ten associates, keeping up with trends of the market, and continuing collaboration with buyers to ensure correct merchandise is continuously available. MANAGER, HOME COLLECTION Beverly Hills, CA

Increased sales by twenty three percent for the fiscal year to date.

Managed a staff of eight in Home Collection.

Worked regularly with senior management to establish and achieve our sales and margin goals, developed operating budgets and monitored overall performance.

Collaborated with buyers and planners to identify items and merchandise classifications of high sales and profit potential. Achieved this through meeting one on one, product knowledge huddles, and coaching team in the moment.

Responsible for recruitment, selection, training, and supervision of staff to maximize sales and profit performance.

Maintained regular analysis of relevant competition to maintain an awareness of store performance issues and market trends. CADEAU DESIGN

STORE MANAGER/BUYER

2005-2007

Los Angeles, CA

Increased sales by thirty five percent by helping to develop retail strategies to penetrate the market.

Directed input and interaction with the design studio to develop the brand.

Established and maintained a strong client base.

Trained new employees or fundamentals to ensure success during their introductory period.

Worked closely with owner, buying the correct product for the marketplace. HENRY BEGUELIN

STORE MANAGER

2002-2005

Los Angeles, CA

Opened store on Melrose Place.

Responsibilities included: daily operations and sales for the store, develop and maintain client base, and merchandise furniture, leather goods, and RTW.

Worked closely with owners in buying of the merchandise for the store. GUCCI

1997-2002

DEPARTMENT MANAGER

Beverly Hills, CA

Responsible for thirteen million in volume.

Managed a staff of nine in the following departments: handbags, small leather goods, and sunglasses.

Worked closely with buyers for each collection and through the season in defining specific needs for the store.

Extensive customer service responsibilities, using expertise in diplomatic troubleshooting and problem solving.

Excellent rapport with clients, established reputation for providing the best customer service and product knowledge. CHANEL BOUTIQUE

1995-1997

ASSISTANT MANAGER

Beverly Hills, CA

Interviewed, trained, motivated, and scheduled a staff of fourteen.

Oversaw four separate departments, which included: RTW, handbags/leather boots, shoes, and cosmetics.

Upgraded and maintained the selling skills of sales associates through seasonal product knowledge training.

Emphasized client accumulation, reputation, and retention of multiple sales.

Maintained and increased customer base.

EDUCATION

UCLA and Santa Monica College, Child Psychology

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