Manager Sales
Resume:
PAM BUBENHEIM
Beverly Hills, CA 90210
Cell: 310-***-**** Email: ***********@*****.***
PROFESSIONAL EXPERIENCE
THE HARMONIST April 2018–Present
BOUTIQUE MANAGER West Hollywood, CA
Oversaw staff of 5
Established and maintained a stable client base
Trained new hires in preparation for the sales floor of luxury perfumes
Responsible for handling all monthly accounts payable
Responsible of ordering all merchandise
Organized in store events
Sought out new clientele and customers to bring into the store GUCCI
July 2015–2018
GENERAL MANAGER
Century City, CA
Increased volume of business by 86% from LY
Oversaw staff of 6
Implemented both training and client development skills to ensure accurate brand representation as well as excellent customer service
Communicated product needs monthly to Buying team
Responsible for monthly PNL
Exceeded top client retention goal
Consistent focus on increasing UPT and cross-selling
Responsibilities also include: scheduling, coaching, and assessing sales associate goals and operational duties LOVESAC ALTERNATIVE FURNITURE
January 2014-July 2015
STORE MANAGER
Sherman Oaks, CA
Responsible for staff of 5
Increased sales by 45% year to date from LY
Implemented training programs for all new hires
Strategically worked with merchandising team to ensure we have the correct product for our market
Advised clients and interior designers with fundamental and space planning for homes. RALPH LAUREN
2007-2013
MANAGER, WOMEN’S RTW ACCESSORIES
Beverly Hills, CA
Transitioned to above title, which also included over-seeing Antique/Vintage Jewelry and Fine Jewelry and Timepieces.
New responsibilities included: over-seeing volume of over 8 million, on-boarding and training of ten associates, keeping up with trends of the market, and continuing collaboration with buyers to ensure correct merchandise is continuously available. MANAGER, HOME COLLECTION Beverly Hills, CA
Increased sales by twenty three percent for the fiscal year to date.
Managed a staff of eight in Home Collection.
Worked regularly with senior management to establish and achieve our sales and margin goals, developed operating budgets and monitored overall performance.
Collaborated with buyers and planners to identify items and merchandise classifications of high sales and profit potential. Achieved this through meeting one on one, product knowledge huddles, and coaching team in the moment.
Responsible for recruitment, selection, training, and supervision of staff to maximize sales and profit performance.
Maintained regular analysis of relevant competition to maintain an awareness of store performance issues and market trends. CADEAU DESIGN
STORE MANAGER/BUYER
2005-2007
Los Angeles, CA
Increased sales by thirty five percent by helping to develop retail strategies to penetrate the market.
Directed input and interaction with the design studio to develop the brand.
Established and maintained a strong client base.
Trained new employees or fundamentals to ensure success during their introductory period.
Worked closely with owner, buying the correct product for the marketplace. HENRY BEGUELIN
STORE MANAGER
2002-2005
Los Angeles, CA
Opened store on Melrose Place.
Responsibilities included: daily operations and sales for the store, develop and maintain client base, and merchandise furniture, leather goods, and RTW.
Worked closely with owners in buying of the merchandise for the store. GUCCI
1997-2002
DEPARTMENT MANAGER
Beverly Hills, CA
Responsible for thirteen million in volume.
Managed a staff of nine in the following departments: handbags, small leather goods, and sunglasses.
Worked closely with buyers for each collection and through the season in defining specific needs for the store.
Extensive customer service responsibilities, using expertise in diplomatic troubleshooting and problem solving.
Excellent rapport with clients, established reputation for providing the best customer service and product knowledge. CHANEL BOUTIQUE
1995-1997
ASSISTANT MANAGER
Beverly Hills, CA
Interviewed, trained, motivated, and scheduled a staff of fourteen.
Oversaw four separate departments, which included: RTW, handbags/leather boots, shoes, and cosmetics.
Upgraded and maintained the selling skills of sales associates through seasonal product knowledge training.
Emphasized client accumulation, reputation, and retention of multiple sales.
Maintained and increased customer base.
EDUCATION
UCLA and Santa Monica College, Child Psychology
Contact this candidate