Business Modeling Tools
UML Modeling using Rational Rose, UML, MS Visio, Balsamiq, Axure, Wire frames
Waterfall, Agile-scrum, Waterfall-scrum, RUP, Scale-Agile
Change Management, Impact Analysis, RAD, JAD Sessions, Data analysis, SWOT analysis, Cost benefit analysis, Gap Analysis, ROI Analysis
Rational Requisite Pro, MS Word, JIRA, Rational Doors, HP ALM, HP QC
Project Management Tools
MS Project, SharePoint, Confluence, Version One, JIRA
HP Quality Center, HP ALM, Rational Clear Quest, Load Runner, Blue beam, RQM, CCM
Tableau Desktop, Cognos v8, MS Visio, Excel, SSRS, MS Word, MS PowerPoint, MS Access, MS SharePoint, Qlikview, Crystal, Spotfire, Oracle BI
MY SQL, Microsoft SQL, Oracle
Utility, Mortgage, Banking, Insurance, Brokerage
Bachelor of Engineering in Computer science-S.R.M University, Chennai, India - 3.4 C.G.P.A
An active listener with excellent negotiating and organizing skills, attained progressive growth through a commitment of delivering quality product on schedule, under budget and maintaining high level of client satisfaction.
Well-versed with end-to-end IT solutions while multitasking as a Project Manager/ Team Lead/ Scrum Master/ Business Analyst
Experience in monitoring and delivering project deliverables for given timelines, budget and resources and excellent Project Management skills
Documented Project Charter, Project Schedule, and Work Breakdown Structure (WBS) and RACI matrix.
Proactive leadership qualities and strong interpersonal skills in building high-performance teams
Innovative, attention to detail, resourceful, results-driven project manager with the ability to work with stakeholders across business, technical, shared services and cross functional areas.
Have extensive experience in managing resources, developing business case, scope, schedule, and budget and stakeholder management.
Strong technical orientation that complement a superior understanding on how to improve existing processes.
Experienced in Vendor Management, Contract Negotiation process, Monitoring program metrics and Reporting.
Extensive knowledge and experience in different software development life cycle methodologies like Waterfall, Agile (Scrum) and Rational Unified Process (RUP).
Strong experience on requirement Elicitation Techniques like Interviewing, Questionnaires, Brainstorming, and Requirement Workshops for enhancing features of the Application.
Experience in Content Management Systems to organize and facilitate collaborative content creation.
Prolonged experience in gathering requirements by facilitating Joint Application Development and Rapid Application Development sessions involving stakeholders, subject matter experts, project managers, developers and end users
Expertise in conducting “AS IS”-“TO BE” GAP Analysis, and eliciting high-level business requirements& experience with Requirement Management tools such as Rational Requisite Pro and DOORS.
Excellent Business writing skills in writing Business requirements document, USE Case Specifications, Functional Specifications, Systems Design Specification (SDS), Systems Requirements Specification (SRS).
Extensively worked on Business Process Models, Use Case Scenarios, UML Diagrams like Use case Diagrams, Activity Diagrams, and Business Flow Diagrams using including creating new ones and updating existing ones using tools like Rational Rose and MS Visio and creating and web page mock ups using Balsamiq and Axure.
Experience in conducting Impact analysis, ROI analysis, SWOT analysis and Cost benefit analysis and great ability to define timelines and set milestones
Experience in Risk management, Quantitative and Qualitative Risk Analysis, task escalation and prioritization to mitigate risk and also authored the meeting minutes and weekly and monthly reports for the project and presented Status in Steering committee meetings
Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes using the Rational Clear Quest.
Experience in Data Analytics, Business Intelligence, Data Mapping, Data Sourcing, Data Modeling, and Data warehouse Architecture and generation of various reports for data marts in data warehouse. A good understanding of Relational DBMS concepts like normalization, Cardinality has aided in writing simple and complex SQL queries for conducting data analysis.
Experience in working and Comprehension on Client-Server architecture, and Object-Oriented design experience with Data Analysis, service-oriented architecture (SOA), SOAP Protocol, Web Services, Java, Ajax, WSDL and Internet protocol suite like HTTP, FTP, TCP to provide governing concepts used during phases of systems development and integration.
Proficient in various management tools like JIRA, Version One and Good knowledge on Business Intelligence and experience with Business Intelligence tools like IBM Cognos, Oracle BI, TABLEAU & qlikview.
Extensive Experience in writing and executing Test Plans, providing Test Data, and creating Test Cases, Requirement Traceability Matrix, Test summaries with the aid of testing tools like HPALM, HPQC and Load runner and Interacted with developers to report data related bugs and re-tested the fixed issues by JIRA.
Authored and executed the test plans for the manual testing, System Testing, Integration testing, Performance testing, Black box testing, UAT testing and regression testing and reviewed their consistency with the business requirements.
Familiar and authored artifacts following several Compliances like Sarbanes-Oxley Act (SOX), Dodd-Frank’s act, Securities Exchange Act (SEC) and Basel II/III implementation and six sigma.
Certified Scrum master and successful in facilitating the Scrum Process by conducting Scrum Ceremonies and Scrum Artifacts, assuring the Scrum process without any External and internal impediments and conflictions for the Scrum team and coordinating with the Product owner in prioritization of the requirements and the Acceptance criteria.
Outstanding communication skills and ability to work effectively with technical teammates in order to translate business requirements into an effective technical solution and serve as an effective communication channel between the key IT personnel and stakeholders.
Strong Management Skills, demonstrated proficiency in leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environments and great Ability to manage multiple large scale projects concurrently and efficiently.
Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environment.
June 2018 – Current
Con Ed Project Manager / Sr. Business Analyst at Con Edison, Inc. –Manhattan, NY
Project: Power Plan upgrade project
Project Description: The essence of the project is to upgrade Power plan application from 2015.1 to 2017.4 version and addition of new modules & several internal enhancements in the application, involving 50 team members with 3.5 Million budget
Leading 7 Cross functional business teams and Vendor IT with a total team of 50 members
Defining the project guidelines & scope for project and identification of the stakeholders
Responsible for maintaining the scope without gold plating, scope creeps and conducted “AS IS” – “TO BE” Gap analysis by studying the current system
Responsible for budgeting for 3.5 million dollars with contingency & management reserve, monitoring the budget with actual vs. Estimated budget through Oracle BI reports, Resource management based on budget and reporting the budget cost updates to the stakeholders.
Planning and Monitoring the project’s tasks and activities through Work break down structure and Gantt charts in MS project
Obtained requirements from business S.M.Es through elicitation techniques like JAD sessions, interviews, surveys and documented the Functional specifications document (F.S.D), Business requirements document (B.R.D)
Created UML diagrams, Data flow diagrams, Solution Architecture diagrams, Use cases by conducting several design sessions
Tracking daily activities and work progress of project team through daily status meetings in MS Project for higher productivity & high team velocity
Ensuring that they are no impediments for both business & technical teams through effective communication
Excellent communication of the project status, risks and important updates to the Project team & Stake holders
Worked as liaison between the business & IT and also Coordinating experience with the offsite vendor team throughout the project cycle
Responsible for delivery of product as per timelines and completion of tasks to meet the required milestone with higher quality as per acceptance criteria of business needs
Monitoring testing phase and escalating the defect remediation on the critical & blockers for not to impact the testing timelines, provided testing updates & statistics to the steering committee every week.
Facilitated UAT training sessions, UAT phase, system integrated testing, white box testing & performance testing
Documented test plans, test cases in RQM for all testing phases and helped the business and developers in tracking defects for the issues raised through RQM & assisted in issue debugging through CCM.
Obtaining the approvals to go live, conducted GO/NO GO meeting and provide product training to the business
Responsible for several process improvements based on the status and risk assessment meetings, identified risks and it’s impacts & provided risk mitigation
Responsible for change management for new change requests and track them in Rationale Change Management
Planned the cutover tasks with roll back & contingency and performed mock cutover for successful implementation
Environment: Water Fall Methodology, MS project, RQM, CCM, oracle BI, Power plan application, Oracle application, MS. Share point, MS Word, MS Excel
May 2017 – June 2018
Project Manager /Sr. Business Analyst at Con Edison, Inc. –Manhattan, NY
Project: CARA (Corporate Accounting Request Application) Phase -1
Project Description: CARA Phase 1 involves sourcing the data to Oracle BI from power Plan application to increase the ad-hoc reporting abilities of user to reduce the IT Dependency, increase flexibility, and reduce manual effort & errors.
Project Management from initiation phase to Project Close Phase and also monitored post deployment.
Documented Project Charter, vision documents & conducted the Project initiation meeting to Steering committee
Create and Monitor the project plan with tasks, dependencies, milestones and by gathering inputs from multiple cross functional teams with team size of 40 members
Setup daily & weekly meetings to ensure milestones are being achieved and to track daily team activities
Participate in System Development Lifecycle (SDLC) process, working as Liaison by conducting business, functional, and technical meetings, voicing concerns/suggestions, and providing solutions that result in better outcomes
Gathered requirements through elicitation techniques for 30 Oracle BI reports and created Functional specifications documents, RICE ID Documents, data dictionary, UML diagrams like Data flow, solution architecture diagrams, Report Mock ups
Performed & assisted in Data analysis, Data integration, Data mapping and Data extraction from source to target and created mapping specification documents & Data dictionary
Identify & document the issues, risks, and escalate to steering committee as required and aid in mitigating the risks
Oversee all deliverables are being produced per quality standards and maintain documentation in SharePoint
Efficiently managed the Resource Management, Change Management, Time Management, Quality management
Worked as Testing lead monitoring the test phases, creating, maintaining the test cases in the RQM and managing around 25 testers during the Testing phases through Rationale Quality Management
Facilitated Unit testing, System Integration testing, end to end testing, UAT testing, White box testing, Performance testing & assisted by working with developers & business users to triage and resolve the issues.
Managed & escalated the Defect remediation through every day status meetings to meet the timelines
Efficient in providing the best deployment plan with Roll backs, contingency plans & performed successful cutover
Responsible for budgeting & forecasting, expense reporting, actual vs estimate analysis and controlling the budget & resources throughout the project
Communication of the status of the project & risks through Status reports & Weekly meeting with the Team & stake holders and maintaining the project documentation as per the quality & audit standards
Environment: Waterfall Methodology, MS SharePoint, MS Visio, MS Project, MS Excel, MS Word, Oracle BI, Power Plan Application, RQM, CCM, MS Visio, Informatica
Jan 2017- April 2017
Project Manager /Sr. Business Analyst / Scrum Master at Con Edison, Inc. - Manhattan, NY
Project: CC&B cancellation voucher automation
Project Description: The Kernel of the project is to automate the cancellation billing manual vouchers
Studied the current system & performed the “AS IS “and “TO BE” Gap Analysis
Obtained requirements through brain storming & interviewing the business users to update the existing system to do automatic cancellations
Created the UML diagrams, Data flow diagrams through MS VISIO, Documented the Functional specification document & Technical specifications document.
Created Data Mapping documents and technical specifications documents for automatic enhancements
Created User stories, sprint burn-down charts, Sprint Task list, Product Backlog, Product burn down chart, Facilitated Sprint Planning Meeting, daily stand-ups, review meetings & Retrospective meeting.
Tracked team velocity& facilitated the process by resolving the conflicts in the team & avoiding the impediments throughout the project.
Hosted Daily scrum calls and updated sponsor on status updates & project progress, conducted Backlog refinement meetings for requirement detailing via use cases & to undertake management of churns.
Documented the test cases and test plans as per the requirements for unit testing, System integrated testing & UAT
Monitored testing process and the results for all of phases & multiple test rounds through JIRA
Kicked off & Facilitated UAT testing, provided testing statistics, obtained UAT approval as per SOX regulations
Performed Issue tracking and debugging the issue by assisting the developers & support team
Ensured that the test case scenarios are successfully tested and retested upon debugging the issues
Planned the project activities & tasks and tracked the team progress though weekly meetings
Helped in providing the access to the CIS test environment to test the vouchers for business users
Conducted steering committee meetings with directors to discuss the progress, impediments, Risks & mitigations
Planned the deployment tasks for the implementation through MS Project & provided product training to users
Environment: Scrum Agile Methodology, Mainframe, COBOL, MS SharePoint, SQL, MS Project, MS Excel, MS Word, MS ACCESS, CIS, db2 tables, Oracle Application, JIRA
Aug 2015- April 2017
Project Manager /Sr. Business Analyst at Con Edison, Inc. - Manhattan, NY
Project: Reconciliation of CSS and Satellite Financials (RCSF)
Project description: The Scope of the project is to incorporate the financial data components from the satellite systems to the legacy system for benefiting the regulatory reporting of General Accounting, Rate Engineering and the Revenue & Volume forecasting to avoid the manual reconciliations and lead to less error prone and transparency of the data.
Facilitating, leading the project and managing the team tasks from initiation till closure of the project
Gathering Requirements by brainstorming & interviewing the business users & Subject Matter Experts (SMEs) & Conducted “AS IS” – “TO BE” Gap analysis
Prepared many documentations: Functional scope document, high level and low level mapping documents for detailed billing field specifications, New fields specifications, DB2 field specifications documents, Data warehouse report specification documents
Leading and conducted several workshops to gather requirements for the New reports by explaining the Reverse engineering documents to business users
Communicating with the business users regarding the requirements or changes needed, new Billing rates, Issue tracks, Following up on the project team if they are due in any timeline for providing information/requirements/documents
Data Analysis: Bill decoding, validating the data between Invoices, satellite reports and REVSTAT Db2
Data Integrity: Requesting the changes required for the source system according to the target
Data Mapping: Mapping the satellite data with the help of the satellite bills related CSS similar bills and db2 information
Data Extraction: Retrieving the data for several bills and vouchers information in the customer Information system (CIS), REVSTAT db2, OSB portal
Purchasing the required software License purchases and getting the software installed on the user’s computers
Maintaining the Documentation on the SharePoint website and providing the access permissions to the required users
Allotting work to manual testers and team members to ensure that the resources are not idle and monitor their progress
Lead testing and monitor the exceptions and provide approvals to proceed, Regression testing by system support for daily testing
Providing the test case and training documents to business users and manual testers
Contacting the IT team about the issues found in testing, debugging the issues and maintain the issue list
Conducted UAT kick off meeting to explain the test plans, test scenarios and also User training meetings
Creating the Project Plan, time lines, monitoring the progress of the project, resolving the impediments faced by the team
Plan the deployment phase and Work breakdown structure (WBS) to accomplish the team’s tasks.
Lead the weekly Status meeting and tracking the pending tasks by the team and provide the timelines to complete.
Performed Impact Analysis and lessened the gold plating to minimize the cost and risk
Send out the Status reports to the steering committee members and meeting minutes to the team
Getting the UAT approvals/sign off from the business Managers of several groups as per audit requirements
Getting approvals from Internal audit and PWC by providing the testing information
Lead the GO/NO GO meeting for the final deployment and monitor the deployed jobs
Environment: Waterfall Methodology, Mainframe, COBOL, MS SharePoint, SQL, MS Visio, Blue beam Extreme, MS Project, MS Excel, MS Word, SSIS, MS ACCESS, db2 tables, Oracle Application
May 2014-July 2015
Scrum Master /Project Manager /Business Systems Analyst at Fifth Third Bank- Cincinnati, OH
Project Description: The scope of the project succinctly illustrates about creation of the versatile, automated loan processing online system for processing, underwriting & approval of the mortgage application. The kernel of project functional features is that the eligibility of an applicant for the mortgage can be checked without creation of the user account but only by filling the preliminary application details by the customers. The customer can also compare the loan offers according to the applicant goals in an expeditious & exemplary manner.
Involved in preparing the project scope objectives & gathered business requirements by conducting client group interviews, focused groups, workshops.
Conducted Joint Application Development (JAD) sessions with Subject Matter Expert, Stakeholders, Development Team to communicate their perspectives, resolve issues & reach consensus.
Prepared business requirement document (BRD) & System Requirement Specification (SRS), System Design document (SDS), Functional Requirement Document (FRD) to provide details of each business & functional requirement, development & implementation plan of these requirements & timelines.
Created UML Diagrams including Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFDs), Logical data Models like ER Diagrams& Graphical user Interface (GUI) -Web Page Mock-Ups using MS Visio & Balsamiq thus defining the Business Process Model & Data Process Model.
Coordinated with project stakeholders to track the progress of the project, updated status & lead review meeting to ensure that schedules &deliverables are met.
Gathered requirements for the SOA architecture with loosely coupled components, SOAP protocol& Web services for the backend of the project &Scripted business rules for classes in middle tier application, & assisted in drafting agreements for various web services in XML format & Strived to accentuate the user experience with the help of Ajax programming.
Supported for analysis & evaluation of data mining, data modeling& data sourcing in a data warehouse environment that included data design, database architecture, metadata, and data marts& data governance.
Assisted in the client side data validations, Data Mapping, staging of the data, Data Integration from various sources to the target through Informatica & generated many reports like Adhoc reports, financial reports, summary reports in data warehouse through Cognos.
Collaborated with DBA to perform data mapping, executed simple & complex SQL queries to filter data from the database, Coordinated & controlled change request for the clients by conducting impact &cost analysis, prioritizing & mitigating changes &Involved extensively with Business Intelligence& data analytics through Qlikview tool
Extensively involved in Regression & Black Box testing, Systems Testing &User Acceptance Testing& Authored test cases, Test Plan, Requirement traceability matrix with the help of quality assurance team in HPALM as well as ensuring testability, reliability, usability, maintainability & performance of the application.
Interacted with developers to report data related bugs thorough JIRA& re-tested the resolved issues.
Hosted Daily scrum calls by shadowing the project manager when necessary to update sponsor on status updates& project progress &Backlog refinement meetings for requirement detailing via use cases & to undertake management of churns.
Created User stories, sprint burn-down charts Sprint Task list, Product Backlog, Product burn down chart, Facilitated Sprint Planning Meeting, daily stand-ups, review meetings & Retrospective meeting.
Tracked team velocity& facilitated the process by resolving the conflicts in the team & avoiding the impediments throughout the project.
Environment: scrum (agile), MS-Visio, qlikview, Version one, .net, MY SQL, MS Word, MS PowerPoint, SharePoint, Excel, JAD, HP ALM, Web Services, HTML, XML, MySQL, Informatica 9.5,Agile, JIRA, Rational clear quest, Balsamiq, Cognos.
April 2013-April 2014
Project Manager /Sr. Business System Analyst at Mercury Insurance, Brea, CA
Project Description: The project throws the lime light on the creation of online application of the Property & causality loss estimation for customers. The kernel of the project is to generate real cost estimation for the damaged/renovation property by considering all possible factors like matching finishes, Municipal codes, Ancillary costs by pondering the provided details from the qualified signed-in user which is achieved by the continuous updating & calculation of cost data, geographic data, Costing rules in a efficacious & robust manner.
Detailed knowledge of the business process being followed in the project environment as per SDLC Methodology
Analyzed the business case to understand the needs of the customers, & documented GAP analysis.
Identified stakeholders for participation in requirements gathering sessions & detailed analysis of project in-scope & out of scope high-level requirements.
Gathered all high level requirements from the business users through frequent face-to-face meetings & conference meetings, interviews & brain storming sessions with the business users to document & capture first hand business needs & requirements on Rational requisite pro.
Authored the Business Requirements Document (BRD) &System Requirements Specification (SRS) for the project.
Created workflow scenarios, designed new process flows, responded to data requests, and re-engineered process flows, created process flow diagrams, documented Business Process& various Business Scenarios.
Created validation rules & provided verbiage to developers for client-side validation, server-side validation & database validation & Documented all UML diagrams including Use Case Diagrams, Activity Diagrams
Ensured accuracy, on time deliverables throughout the project & attended the change request meetings to document changes
Coordinated in working with the Date ware house for extraction, Transformation & loading of the data from different sources by Informatica& generated reports for the data marts by Crystal reports for several DataMarts.
Created test cases, test scenarios, Test plan for the system & maintained an error repository
Managed issues & defects throughout the project lifecycle & escalated issues to upper-management via status reports.
Involved in implementing deployment like authoring the user training schedules & conducted user training
Managed the Project’s scope, cost, resources and quality as per the business needs.
Coordinated for preparation of all project documentations, weekly status meeting, WBS, periodic peer review reports.
Environment: RUP Methodology, Rational requisite pro, Rational Rose,,Java, angular JS, Balsamiq, Rational Clear Quest, Tableau, Team found server, MS project, Crystal Reports, Html, xml, Confluence, MY SQL, HPQC, Informatica.
Nov 2011-March 2013
Sr. Business Analyst/Scrum master at Wells Fargo, Philadelphia, Pennsylvania
Project Description: The kernel of the project is creation of integrated data processing & improved cash management system. The main functionality of the system is generating the credit limit for customers by integrating one’s savings account, Checking account, & Brokerage account: considering the daily transactions of customers & linking them to the margin brokerage account. The system also displays the total money that can be credited from the account by considering & maintaining the day-to-day transactions, brokerage assets. It also maintains & buys /sells the short-term securities according to the customer’s account balances, expenses. It also has extensive feature of detecting the frauds through the suspicious transactions & check kiting robustly.
Collaborated with the project sponsors to determine the project scope, vision &worked in several aspects of SDLC including requirements definition, use case development, testing, documentation & user training.
Conducted interviews with the user groups for gathering requirements & analyzing data. Conducted Joint Application Development sessions for eliciting requirements & managing expectations.
Conducted the “AS IS “-“To BE” for the Gap analysis, Cost-benefit Analysis, SWOT analysis & elicited the high level requirements.
Interacted with the Subject Matter Expert (SME), Stakeholders & Elicited business requirements for product change requests, enhancements participate in requirements prioritization.
Managed requirement specifications by using IBM DOORS, & provided guidance to the product feature teams by reviewing deliverables & resolve subject matter issues during the delivery of requirements.
Prepared the Business requirement Document (BRD), Functional requirement Documents (FRD) by conducting meetings with customers, sponsor & analyzing the gathered requirements & decomposed high-level requirements & created the use cases, functional & non-functional requirements.
Project was implemented using the agile (scrum) methodology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC).
Created workflow scenarios, designed new process flows, responded to data requests, and re-engineered process flows, created process flow diagrams & documented Business Process & various Business Scenarios.
Developed & presented user stories to communicate user requirements to product managers, developers, quality engineers & technical writers.
Worked with development team & testers to create a comprehensive set of project artifacts for a web-based application.
Identified all back-end dependencies for .Net framework & documented them in requirements documentation & design document.
Scripted business rules for classes in middle tier application, & assisted in drafting agreements for various web methods & web services in XML format
Designed various UML diagrams like flow diagrams, Use case diagram & process models by using MS Visio.
Coordinated with the other business analyst for the assisting the Data mapping, Data extraction to the data warehouse by using the ETL tools.
Created static & dynamic prototypes using wireframes, HTML, CSS, for better visualization & understanding of the software solution.
Assisted in development of SOA (service Oriented Architecture) architectural solution so that the application meets the business