Developer Sales

Udaya Amaradasa

**** ***** ******** **, ****** Mound, TX 75028

214-***-**** **********@*****.***

SUMMARY

* As Product Owner, took a product from ‘no sales in a while’ to 'more than we can handle' in just two years. * Technical Architect with extensive development experience in multi team, multi-customer, large data environments. * Well-grounded in Lean management principles. * Occasional Scrum Master * Excellent communicator, presenter, and servant leader. * BS, MBA, CSPO®.

SKILLS AND ATTRIBUTES

* Product Owner – Excellent at seeking stakeholder input to formulate product road maps with a well prioritized backlog. Skilled in story time, story mapping, backlog refinement, and release planning.

* Stays true to 80-20 rule – Prioritizes customer value over technical wizardry. Good spotter of waste and over-engineering. Able to deconstruct a complex problem to provide incremental customer value.

* Excellent Communicator – Comfortable presenting to large audiences and elicit two-way interaction. Can author well-organized written content. Able to turn large data sets into impactful visuals.

EXPERIENCE

Lead Product Owner

Interface People LP (IPeople), Lewisville, Texas : Apr 2018-Present

Used Agile/Scrum effectively to transform a sleepy ‘no new sales’ product into company’s flagship offering. The application provides a hospital’s clinical staff with views to patient data during a main system outage, enabling continued patient care.

Frequently commended for customer advocacy. Conducted customer townhalls and site visits to identify value. Setup routine calls to gauge customer sentiment. Streamlined product releases to match customer needs. Communicated to internal stakeholders, the product vision, opportunities, and risks.

Conducted companywide trainings, workshops, and webinars to reinforce Lean and Agile principles.

Volunteered as company’s Campus Outreach Representative to provide feedback for curriculum development at the local Community College.

Presented Scrum Team metrics and meeting metrics at monthly company operations reviews.

Other duties: * Interview, recruit, on-board, train, and evaluate Scrum team members. * Contribute to team formation decisions, employee skills evaluations, product delivery workflows, and release planning.

Direct Reports: Other Product Owners and Scrum Masters.

Product Owner – Patient Care Continuity and Data Archival Application

Interface People LP (IPeople), Lewisville, Texas : Dec 2015-Apr 2018

Delivered new functionality three times faster with higher quality as compared to pre-Scrum era resulting in increased customer satisfaction leading to additional sales opportunities.

Helped increase product’s sales 8-fold in one year with revenues exceeding $2 million. Oversaw the delivery of each of these releases.

Successfully eliminated a widening gap in ‘committed vs completed stories’ in each Sprint by better backlog refinement, effective story mapping, and purposeful prioritization.

Vastly improved story prioritization by utilizing usage statistics, telemetry data, and support calls to identify key areas for improvement.

Pioneered the use of Minimally Viable Product (MVP) at IPeople to obtain stakeholder by-in for new features.

Scrum Developer / Stand-in Scrum Master : May 2013-Dec 2015

Interface People LP, Lewisville, Texas

Salvage artist – frequently assigned to ‘at risk/overdue projects’ to win customer confidence and push out difficult deliverables.

Participated in Sprints in the role of developer in a six-member Scrum

Team dedicated for developing a Patient Registration Application. The application is used during a hospital’s EHR application outage.

Invited customers to participate in Sprint Reviews as stand-in Scrum Master. Acted as Scrum Master in several Sprints in a team of 6 developers, DBAs, and QAs. Conducted Sprint Ceremonies and Reviews.

Saved countless support hours by developing a Systems Monitoring tool to monitor machine resources and other metrics and report anomalies. The tool comprises of a Windows Service, Windows UI, and a Web UI (self-hosted) with an embedded database. Used Windows Management Instrumentation extensively.

Developed and maintained data interfaces involving multiple hospitals and third-party vendors for procurement of supplies, and for patient data interoperability (admissions/discharges/transfers).

Conducted multiple end-user training sessions of IPeople products prior to transition to support.

Senior Developer > Team Lead > Technical Architect

Interface People LP, Lewisville, Texas : Jun 2006-May 2013

Seven years of continuous use! Architected and developed a web-based supplies ordering application that interfaced with a hospital’s main inventory management system. The app was used for seven years.

Ten years running! Developed a multi-tier Document Scanning application for use during patient registrations. The application was in continuous use for 8 years with only two bug fix updates. The scanned images are still in use via an archival data viewer.

Saved many hours of development time by designing and developing a unified security model that all of company’s web and windows-based products can plug in to. Incorporated Active Directory authentication and role-based security in the unified security model.

Architected and developed Version 1 of IPeople’s Patient Care Continuity application – ‘Offline Views’.

Managed a team of 6 developers, DBAs, & QAs while being in lead developer role (from 2010-2013).

Senior Consultant, Tek Systems, Irving, Texas : Jan 2001-Jun 2006

Multiple software developer contracts at First Horizon Home Loans, Countrywide Home Loans, Gamestop, and Radio Shack.

Authored GameStop’s Game Exchange Voucher numbering scheme.

Developed GameStop’s nightly transaction capture service - a multi-threaded load balanced, message queuing Windows Service that capture and load sales transactions from all Gamestop stores nationwide.

Developed several multi-tier Web based applications for retail and mortgage industry using Asp.Net, C#, and VB.net with MS SQL Server back-end. Wrote technical and user documentation, conducted end-user training.

Developed COM components for RadioShack.com retail shopping site for credit card verification.

Developer > Senior Developer > Team Lead

Caredata.com (formerly Sweetwater Health Enterprises), Addison, Texas : Jun 1998-Jan 2001

Architected, developed, and maintained an ambulatory facility credentialing application as part of a suite of provider credentialing applications. The solution was developed using Visual Basic 6.0 with MS

SQL Server back-end and installed at over 100 facilities. Mentored junior developers.

Developed enhancements to a Physician Credentialing application. Wrote technical and user documentation and performed customer support training. Managed a team of 5 developers.

EDUCATION

MBA in Business Computer Information Systems, University of North Texas, Denton, Texas

o Developed UNT College of Business’ first ever public facing website.

o Teaching Assistant - Course in Computer based Investigation for IRS Special Agents.

BS in Business Computer Information Systems, University of North Texas, Denton, Texas

o Won 1st place at the Data Processing Management Association’s Regional programming contest.

Self-funded entire college education through part-time programming, scholarships, and tutoring.

TRAINING & CERTIFICATIONS

Certified Scrum Product Owner® (CSPO®), Scrum Alliance 2018

Scrum the Toyota Way, by Nigel Thurlow, Plano, Texas 2018

Bullet Proof Manager, Crestcom International, Dallas, Texas 2017-2018

Dot Net Web Application Development, Microsoft 2003

Object Oriented Analysis and Design, Valtec, Dallas, Texas 2002

TECHNICAL SKILLS

Tools

Jira, Confluence, Power BI, MS Visual Studio, SQL Server Management Studio, VS Code, MS Office 365, Sharepoint, SSRS, various Graphics and Video production software, Asana.

Development Concepts/Frameworks/Languages

Proficient in Kanban workflow, Interoperability, Distributed Application Design, Dot Net framework v2.0-v4.6, SQL and NoSQL database technologies, Classic 3-tier design, Rest APIs, MVC, MVVM, ORM, Classic Asp.net., Active Directory, Windows Management Instrumentation (WMI).

Languages: C#, VB.Net, T-SQL, Linq, CSS 3, HTML 5, Javascript.

OTHER

Member, Career and Technical Education Advisory Board

North Central Texas College (NCTC), Corinth, Texas

2017-Present

Member, Dallas ASP.Net User Group

Microsoft, Irving, Texas

2010-Present

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