Customer Service Safety

Norcross, GA ***** Cell: 678-***-**** ***************@*****.***

Safety Warehouse Coordinator

Summary of Qualifications

Highly personable, competent, energetic, and team spirited patient care personnel, recognized for excelling in fast track, high stress environments

Skills include, but not limited to: organization and management, general office work, multi-tasking, quick learner

Over six years of management experience, demonstrated success in building, leading and motivating effective teams

Strong communication skills (written, oral, and presentation) and the ability to interact with all levels

Demonstrated ability to manage multiple priorities and strong attention to detail and follow-up skills

A team player; works to ensure high quality attention

Education & Certifications

Basic Cardiac Life Support Instructor (BLS), American Heart Assoc. 2010 to Present

BS in Health Science, Benedictine University, Lisle, Il 1992 to 1996

Associate in Biology, College of Du Page, Glen Ellen, Il 1992

HIPAA and OSHA Compliance 2007 to Present

Work Experience

Health and Safety Coordinator, Anixter, Norcross, GA 01/2019-Present

Lead safety-training for employees, designed effective methods of measuring safety standards in the workplace, and conducted safety inspections on a routine basis.

Demonstrated broad knowledge of state and federal safety guidelines for the workplace.

•Exhibited knowledge of appropriate emergency protocols.

•Possess knowledge of legal repercussions of workplace accidents.

Train employees in safety procedures.

•Designed methods for appraising safety conditions in warehouses, factories, or offices.

•Inspect working conditions to ensure all products and activities are compliant with safety guidelines.

•Oversee use of dangerous chemicals and machinery.

•Write up reports detailing inspection process.

•Suggest revisions to production methods and employee activity that does not meet health and safety codes.

•Recall defective and unsafe products and machinery.

•Order safety gear and supplies for workplace.

•Stays up to date on new state and federal health and safety regulations.

•Runs emergency drills to gauge employee readiness.

•Consults with company manager regarding the implementation of new safety procedures.

•Addresses any workplace-related health issues and accidents.

•Processes workers compensation documentation.

•Writes and revises company safety handbook.

Hazard Communication Program Exposure Control Program (Bloodborne Pathogens, TB) Hazard Assessment and Personal Protective Equipment Program (PPE) Respiratory Protection Program Chemical Hygiene Plan (including Lab Safety) Hazard Communication Program Lockout/Tagout (LOTO) Confined Space Entry Program Emergency Action Plan

Conveyor Builder, Delta Engineering, Duluth, GA 02/2018-12/2018

Building “conveyors” for Delta Eng. clients (whose length varies from 10 feet to 50 feet.)

Being able to read and interpret the blue print of diagrams, in order to build the conveyor independently.

Assemble, construct, make necessary adjustments, and modifying conveyors

Use of specific cutting machines to cut the profile as precise as possible

Lifting 30-70 pounds of profile independently and aligning all parts properly as per blue print.

Putting on conveyor belt as long as 30 to 80 feet independently using specific tools.

Shipping and receiving crates and large shipments.

Inventory coordinator- each and every supply used to construct conveyor.

Modifications where needed.

Attention to detail

Data entry and RF Scanner experience

Worked under tight deadlines

Perform physical tasks involved in the shipping, receiving, storing, and distributing of products, materials, parts, supplies and equipment.

Unpacks and checks goods received against purchase orders or invoices, maintains records of received goods, rejecting unsatisfactory items where necessary. Pulls and fills orders. May use (but not limited to) power equipment such as a forklift, hand tools, and other devices operated in a warehouse environment. Prepares and maintains records of merchandise shipped. Posts weights and shipping charges and prepares goods for final shipment. Examines, stocks and distributes materials in inventory and on manufacturing lines.

Warehouse Assembly, ADECCO, Duluth, GA 2015 to 2018

Assist with organizing product in Warehouse

Order picking, assembly, quality control, labeling, shipping receiving, detail oriented, and mechanical skills

Unload and place incoming inventory

Cherry Picking

Cross-trained into other specialties, generated and implemented new ideas, methods, and designs to solve various needs

Safety Leader in charge of training proper lifting and transfer

Maintain a clean and organized area

Ensure all products are labeled correctly

Inspect product for defects and damages

Warehouse Safety Assistant, Powell Inc 2011 to 2015

*Assistant to lead person, in-charge of safety goals and measures.

*Brief the co-workers in my group on the days tasks and our expectations

*Assemble of parts of the project and test for proper connections

*Transfer of specific parts to a designated unit.

*Report to supervisor upon completion of a unit.

*Dispose of waste materials in proper containers

*Check for safety measures prior to completing the shift.

*Make customer service and customer satisfaction a high priority. Assist CSR's with elevated customer issues.

*Administer order entry control and pricing policies consistent with company guidelines.

Hire, train and develop employees to work productively with high sense of urgency and positive customer service

attitude.

*Manage inventories to achieve high service level, planned inventory turns and minimize slow moving inventory.

*Administer division price policy consistent with division guidelines

*Manage expenses and operating ratios to perform at or better than budget.

*Work closely with manufacturing plants to assure product availability is on time and complete.

*Order product for Distribution Center from various sources.

*In conjunction with the DC Manager and Sales team, achieve sales and profit objectives by providing excellent service

and implementing sales strategies for existing accounts, while promoting brand awareness.

*Communicate with customers both in person and on the telephone, while executing superior customer service and

communication skills.

*Assist in pricing of quotes and orders under automation system controls.

Kind Regards,

Nick Rizvi, BS

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