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Customer Service Representative

Durham, North Carolina, United States
May 15, 2019

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Katelyn Ferguson

**** **** **., ******, **, *****

Cell: 706-***-****


Looking to relocate to the Raleigh-Durham Area, and change career paths, a Detail-Oriented leader with 2 years of diverse experience and a wide range of skills. Seeks to obtain a position to utilize those skills to help drive a dynamic and technical business toward increasing financial goals EDUCATION

University of North Georgia, Dahlonega, GA

Bachelor of Science, May 2018

Major: Criminal Justice; Minor: Forensics; Overall GPA: 3.59

Dean’s or President’s list every semester.

Studied statistics, psychology, sociology, and German

Active member of 3 separate honors societies

Acquired Teaching English as a Foreign Language Certification EXPERIENCE

Whitfield County Sheriff’s Office, Dalton, GA

Detention Officer, June 2018-Present

Maintained safety and security of the facility.

Dispute Resolution

Managed locations and movement of personnel

Home Depot, Dawsonville, GA

Cashier, September 2016- May 2017

Facilitated financial transactions with customers and employees.

Applied basic accounting to verify amounts and issued receipts for funds received.

Reconciled balances of receipts to cash-on-hand..

Customer service representative.

Bratzeit, Dahlonega, GA

Line Cook, September 2015-March 2016

Prepared and cooked authentic German/Swiss cuisine.

General Restaurant activities (cleaning, serving, promotion) Other Experience:

Sound Technician, Lafayette Society for Performing Arts, LaGrange, GA • Brother at Large, Phi Sigma Pi, Dahlonega, GA • Public Relations Coordinator, Phi Sigma Pi, Dahlonega, GA • President and Secretary, Old Faith Community, Dahlonega, GA • Color Guard Commander, Flying Tigers Air Force JROTC, LaGrange, GA • Set Designer and Builder, Troup High Thespians, LaGrange, GA • Actor

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