Customer Service Office Assistant
Resume:
Rini Sidhu
Phone: (***) *** – **** Email: *********@*****.***
Profile:
A committed, motivated Administrative Professional with exceptional customer service skills. A strong work ethic, professional demeanor, and takes initiative. Summary of Qualifications:
Typing and transcription
Telephone skills
Filling, Faxing, Mailing
Microsoft Word, Excel, and PowerPoint
Organized
Flexible
Experience:
OFFICE ASSISTANT March 2019
Habitat for Humanity, Edmonton
Received and assisted customers and visitors
Answered, screened and routed all incoming calls
Operated multi-line telephone system
Assisted in preparing and mailing out invoices
Co-ordinated conference and meetings rooms
Managed office equipment maintenance
Maintained office supply inventory
Assisted in administrative duties including faxing, filling, printing, copying OFFICE ASSISTANT March 2017 - September 2017
Canadian Cribbing, Edmonton
Ensured all files were updated, maintained, and organized efficiently
Assisted in receiving incoming packages and route to correct recipient
Answered all incoming calls
Assisted with employee scheduling
Rini Sidhu
Phone: (780) 660 – 6018 Email: *********@*****.*** CUSTOMER SERVICE, CASHIER August 2014-August 2017
Justice Tween Brand
Handled 90+ calls daily – signing up new customers, retrieving customer data
Helped customers with merchandise inquiries
Recorded customer information in company database
Accurately processed customer transactions and maintained cash drawers
Packaged customer purchases in an organized fashion
Organized shelves and displays
Maintained orderly appearance of cash rack and supplies stocked
Contributed help to management as needed
Education:
ADMINISTRATIVE PROFESSIONAL DIPLOMA March 2019
Robertson College, Edmonton
Related Courses:
Administrative Office Procedures
Customer Service
Business Communications
Intro to Human Resources
Microsoft Office, Keyboarding
BACHELORS IN PHARMACY May 2012
Rayat Bahra Institute of Pharmacy, India
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