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Counselor/Human Services

Phoenix, Arizona, United States
May 15, 2019

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Ralston D. Caldwell, MA, LLPC, BCPC (retired)

**** *. ********, *** ****

Phoenix, AZ 85040

Phone: 602-***-****


A position in the area of human services where the experience, supervisory training, and resource utilization, will be directed toward outstanding job performance.

SUMMARY: Strong problem and conflict resolution

Skilled in eliciting cooperative efforts from individuals with diverse backgrounds Successful administration of human resources and employer relations

Experience planning, organizing, and coordinating multifaceted projects in a timely manner


Master of Arts degree, University of Detroit Mercy Bachelor of Science degree, University of Detroit Mercy\ Newburge Seminary (Current) Doctorate in Biblical Studies Relevant Coursework

Testing and Evaluation

Career Assessment


Case Problems

Behavioral Intervention

Case Consultation

Counseling Practicum

Counseling Internship


Master’s Thesis (Published): Male Victims of Domestic Violence

A study into the social and political implications, of the male victims of domestic violence. Historical overview and recommendations toward the reduction of incidence are included.

Counseling Internships

Wayne County Community College Davenport University

Professional Licensure:

Limited Licensed Professional Counselor (LLPC), State of Michigan ( 2003-2013)


Behavioral Health Tech, Behavioral Staffing (11/15- 05/18)

Understand and implement individual treatment plans, record patient behavior and provide a safe, supportive environment for the patients.

Provide and record patient medications and assisting in daily activities

Observe patients, listen to their concerns, record their observations and report to mental health professionals about any unusual behavior

Client supervision

Individual Client Documentation Behavioral Intervention

Case Manager, Operation Veterans Pride (08/14-11/14)

Case Coordination

Develop and maintain mandated records Reports and case files

Conduct client intake, and all associated documentation. Maintenance of program record compliance, contractual requirements, and community linkages.

GMHSA Counselor, Villa del Sol (07/12- 01/13)

Selects, administers, scores and interprets psychological tests to obtain information on information on individual intelligence, achievement, interest, or other problem

Analyzes information to access client problems, determine advisability of counseling, and refer client to other specialist, institutions, or supportive services as needed.

Consults reference material, such as text books, DSM, and journals to identify symptoms, make diagnosis, and develop an approach to treatment.

Development of treatment plans, including type, frequency, intensity, and duration of therapy in collaboration with psychiatrist and other members of the treatment team.

Responds to client reactions, evaluates effectiveness of counseling or treatment, and modifies the plan as needed. Conducts individual and group counseling sessions regarding psychological or emotional problems, stress management, substance usage, and family situations.

Assist the client to gain insight, define goals, plan actions to achieve personal, social and vocational development and adjustment.

Clinical Supervisor/ BHT, AZ Mentor (02/12-07/12)

Clinical Supervision

Development of psycho-socials and treatment plans Implementation of individual treatment plans and assessments Crisis intervention

Clinical Therapist, New Center Community Mental Health (11/01-02/12)

Conducts individual and group counseling sessions regarding psychological or emotional problems, stress management, substance usage, and family situations.

Crisis Intervention

Utilizes treatment methods, such as psychotherapy, behavior modification, stress management, reduction therapy, psychodrama, and play therapy.

Group and individual counseling Completion of psycho-socials,

Intake assessments and treatment plans

As therapist all agency mandates were met or exceeded.

Clinical Therapist, Kephera Counseling Service (04/02-04/04)

Family, individual and group therapy.

Completion of all case notes and monthly reports, treatment plans, psycho-socials, and court documentation. Crisis intervention.

Job Developer/ Placement Director, Peter Claver Training Center (10/91-10/99)

Duties were of job development, and placement Employability classroom instruction

Completion of all monthly statistical reports, job market analysis, and employability classroom instruction. Clients consisted of the homeless, youth, probation, parole, students, and welfare individual


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