LEKEASHA LUTCHER
Gulfport, Mississippi *****
Cellular: 228-***-****
Email: *********@*****.***
OBJECTIVE:
To obtain a position within an environment, that requires self-motivation, organization and the opportunity to gain knowledge and grow
Skills:
Windows, Excel, MS Word, PowerPoint, QuickBooks, Ten-Key, Detail Oriented, Proficient With PowerPoint And Creating Presentations, Organized, Productive, Intermediate With Final Cut Pro, APA Formatting, Business Law, Marketing, Learns Quickly, Self-Motivated, Quick Thinker, Works Well With Others, Articulate, Assertive, Expressive, Creative Writer, Proactive, Confident, Ambitious, Highly Motivated, Optimistic, Great Listener, Imaginative, Visualizer, and Excellent Proofreader.
EDUCATION:
Delgado Community College, New Orleans, Louisiana: AA of Bus. Admin.; 2017-Present
Eastern College of Health Vocations, Metairie, Louisiana: Medical Assistant; Aug 2002
PROFESSIONAL EXPERIENCE
Home Depot, Garden Sales Associate/Freight Associate/Merchandiser; 11/13- Present
Performs duties under general supervision and following moderately complex procedures and guidelines.
Assists fellow employees in identifying ways to exceed customer expectations and practice methods to provide consistent, customer experiences to individuals.
Executed seasonal displays that were implemented for the stores
Performed yearly resets and inventory counts for three stores
Unload the trucks utilizing forklift, reach truck, and electric pallet jack
Stock store shelves and overheads utilizing the order puller and Ballymore
Perform bay directed pack down using a first phone
Merchandised plants and trees in three of The Home Depot locations in Mississippi
Delegate, collaborate, and motivated six team members, as well as coached new garden associates
Resolved any customer complaints and concerns
Lagasse Sweet, National Accounts/Account Management/Data Entry Clerk 01/07- 04/09
Operated as the lead point of contact for any and all matters specific customers
Built and maintained strong, long-lasting customer relationships
Developed a trusted advisor relationship with key customer stakeholders and executive sponsors
Ensured the timely and successful delivery solutions according to customer needs and objectives
Communicated clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identified and grew opportunities within territories and collaborated with sales teams to ensure growth attainment
Assisted with high severity requests or issue escalations as needed
Data Entry
Faxing and filing
Billing
Answering heavy volumes of calls
Inventory
Shipping and ordering supplies
Updated and processed Hud applications
REFERENCES AVAILABLE UPON REQUEST