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Director/Manager of Application Development

Boca Raton, Florida, United States
May 15, 2019

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** ** *** ******, *** *** Cellular: 954-***-****

Boca Raton, FL 33432



Responsible, motivated and energetic Information Technology professional experienced in the areas of software development, project management and strategy roadmap. Possesses proficient analytical, interpersonal, and client management skills capable of leading multiple development teams and projects in a high-volume environment. Has the unique ability to apply creative and innovative solutions to diverse problems utilizing full life cycle and agile methodologies. Excels in difficult work environments where clear focus, productive interpersonal relationships, critical thinking and strategy development are essential to achieving organizational objectives.


Office Depot, Boca Raton, FL March 2007 – May 2019

A global supplier of office products and services with annual revenue of $17 billion.

Director – Merchandising & Pricing Systems (2015 – 2019)

IT Director responsible for supporting the Merchandising & Pricing Systems for North America.

Managed teams up to 28 FTEs and 20 Contractors with the responsibility of projects, establishing priorities, budget, application roadmaps, resource planning, career development, vendor relationships, service levels and operation support.

Successfully managed large implementations using Agile (Scrum & SAFe Methodologies) of Stibo STEP Product Master Data Management (MDM), TCS Optumera Analytics/Assortment/Pricing Suite and JDA Category Mgmt Suite. Led the development teams installing/configuring these packages on-prem and in the Cloud, while integrating legacy ERPs.

Partnered with the Merchandising Business to set strategic direction and priorities on all development initiatives.

Coached & mentored IT teams successfully transitioning to Scrum Agile development methodology.

Sr Manager – Merchandising Operations (2007 – 2015)

IT Sr Manager responsible for supporting the Merchandising Operations Systems for North America and Europe.

Managed teams up to 10 FTEs and 8 Contractors with the responsibility of projects, establishing priorities, budget, resource planning, career development, vendor relationships, service levels and operation support.

Led the integration of Merchandising Systems for Office Max and Office Depot, leveraging the best of breed systems among the brands.

Successfully managed large implementations using both Waterfall and Agile methodologies for Oracle’s Retail Merchandising System v12 (RMS) in 9 European Countries, Clearance Pricing for Retail locations and Vendavo Rebates/Profit Analytics. Led the development teams building user friendly front-ends and integration to multiple ERPs.

Led the implement of Oracle E-Business ERP for the Merchandising foundation data (Items, Locations and Orgs). Managed the development team with the responsibility of building the interfaces and conversion efforts.

EFunds formerly WildCard Systems, Inc., Sunrise, FL June 2005 – March 2007

The global financial services leader in turnkey host based prepaid cards and custom stored-value products.

Senior Project Manager / Scrum Master

Responsible for the overall business and functional solution for projects from inception through execution relating to product and/or service development, or system functionality enhancements by performing the following duties:

Manage multiple project using the agile and lightweight Scrum software development methodology

Manage client expectations and collaborate with the client to acquire needed information and direction on their projects

Ensure all client and project milestones are met and communicated appropriately

Mentor junior project managers and provide guidance on day-to-day project management activities

Develop and manage project plans, risk, scope, budget, and schedule

Vanguard Car Rental USA Inc., Fort Lauderdale, FL May 1989 – May 2005

Worldwide Rental Car Company operating the National and Alamo brands with revenues of $2.1 billion.

Director - Revenue Systems (1996 - 2005)

Information Technology Senior Management Team Member Responsible for Reservation, Rental Operation, Fleet, E-Commerce, Data Warehouse, GDS, Sales, Marketing, Revenue Management, Licensee, and International applications for National and Alamo brands.

Spearheaded the implementation of a $3 million Revenue Management System which forecasted demand and recommended pricing of vehicles

Developed and managed both technical and business strategy solutions for a Single System ERP project leveraging one core operational system which lowered costs by $60 million across multiple brands annually.

Implemented enterprise Data Warehouse utilizing Informatica PowerCenter and Business Objects to deliver improved business operations and decision making capabilities

Assigned IT resources as part of the Project Management Office and led development of tactical and strategic projects for application teams

Participated in development of IT strategy and objectives

Re-negotiated vendor contracts resulting in ongoing savings of $5 million annually

Responsible for team of 12 internal and 58 external resources

Annual budget responsibility for internal team of $1.5 million and external teams of $30 million

Built strong working relationships with Vanguard business executives

Other Roles (1989 - 1995) - Manager, Team Leader, Sr Programmer Analyst, Associate Developer


Bachelor of Science - Management Information Systems, Florida State University,

Tallahassee, Florida 1989

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