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Customer Service Sales

Location:
Qatar
Salary:
3000
Posted:
May 15, 2019

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Resume:

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SHAWN ADAM STO TOMAS

Email address: ac9drl@r.postjobfree.com

Mobile No.+974-****-****

CAREER OBJECTIVE

A hardworking, well mannered with a positive attitude to work. Able to uphold high standards of customer service and speed whilst at the same time adhering to a company’s regulations and procedures.

KEY SKILLS

Communication skills

Teamwork

Initiative

Problem solving

Multi-tasking

Leadership.

Time Management Hard work and dedication

Creativity

Numeracy

Reliability

IT Skills:

Hardware and software installation, configuration and troubleshooting

Windows Installation, configuration and troubleshooting

Security and Anti-Virus

Safety and Usage of Tools

Printers

Knowledge of the following programming languages:

C++

HTML

Visual Basic

ACCOMPLISHMENTS

Shorten the cash handling time to half by implementing my knowledge in accounting and computer skills.

Excellent in handling customer queries and disputes.

Doubled the Sales per day by promoting products online through Social Media Page 2 of 4

PRE- PROFESSIONAL EXPERIENCE

Company: Selfie Market (Doha, Qatar) May 2018 – March 2019 Designation: Cashier/Sales Executive

Duties and Responsibilities as Cashier:

Managing cash and sales transactions

Keep track with the stocks and order to suppliers

Up-sell additional products when appropriate

Troubleshooting POS machine and software

Counting the sales by the end of shift and balance with all the expenses and receipt

Receiving cash from the salesman daily and issuing cashier’s receipt for the transaction

Report any shortages in cash settlement to management for swift action

Perform the daily cash hand-over based on previous day’s collection to the outsourced cash transporting company

Prepare deposit slips and deposit cash to the bank as per prescribed policy & procedures

Prepare all deposit slips and ensure the receipt for the deposit transaction from the outsourced company is issued

Duties and Responsibilities as Sales Executive:

Approach browsing customer and initiate conversations to determine buying preferences

Maintain constant presence on sales floor to address customer needs

Assist customer with trying on items, finding appropriate sizes, and completing purchases.

Goals set for centre’s month on month, maintaining relationship with target customers, customer service, ensuring high rate of return on investment, sales support and sales.

Sign customer up for marketing list and inform of upcoming promotions or customer events.

Proper execution of order and dispatch it on time.

Follow up for payment.

Develop new sample for client.

Maintain good relation with client.

Listening to customer requirements and presenting appropriately to make sales Page 3 of 4

Company: Sheesh Arab Barbeque Restaurant – Doha, Qatar June 2017 – April 2018 Designation: Cashier

Duties and Responsibilities:

Managing cash and sales transactions in dining facilities

Greet customer as they arrive and make recommendation of menu.

Accurately and efficiently operate cash register

Taking and delivering orders

Promoting services, improving customer satisfaction

Answering to inquiries

Receiving of incoming calls of customer for order

Perform a daily tallying of bills and balance at the end of the day

Making a balancing sheet every month for the expenses

Answer the question of the customer when manager is not around

Reporting to the restaurant’s manager

Cash handling and end of day revenue reconciliation and applicable paper work

Obligate for the cleanliness of the restaurant

Troubleshooting POS machine and software

Company: Municipality of Mulanay Quezon Province, Philippines Department: Information Technology

Period of Internship: July 2016 to March 2017

Job Summary:

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.

Duties and Responsibilities:

Assist to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Respond to queries either in person or over the phone,

Assist train computer users

Maintain daily performance of computer systems.

Install, modify, and repair computer hardware and software

Clean up computers.

Run diagnostic programs to resolve problems

Resolve technical problems with Local Area Networks (LAN), Wide Area Networks

(WAN) and other systems.

Install computer peripherals for users

Follow up with users to ensure issue has been resolved

Gain feedback from users about computer usage.

Run reports to determine malfunctions that continue to occur.

Performed other duties as assigned by IT Manager Page 4 of 4

QUALIFICATIONS

Diploma in Computer Programming NC III &Computer Systems Servicing NC II

(installing, maintaining, configuring, and diagnosing computer systems and networks) ACEBA System Technology Institute, Gumaca, Quezon, Philippines Year Graduated – May 2017

Proficient in Microsoft Office Suite, Excel, and PowerPoint

Knowledge in Accounting

Experience in managing multiple priorities and administrative coordination

Well-organized, detail-oriented, and able to multi-task with great follow-up-skills

Good written and verbal communication skills

Excellent in Customer Service

Provider of IT solutions



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