Customer Service Administrative Assistant
Resume:
ALBY SEBASTIAN
Scarborough, ON, M1G1G6
****.***********@*****.***
Ph: +1-647-***-****
PROFESSIONAL SUMMARY
A highly organized individual completed the Financial planning and wealth management program offered through Lambton college. Seeking employment as an entry level accountant or administrative assistant where outstanding accuracy, multitasking, and a strong work ethic will be an asset to the business.
SKILLS
Communication and organizational skills
Time management skills
Cash handling
Proficient in Microsoft office, Word, Excel.
Customer relations
Good telephone etiquette
Good customer service
Interpersonal skills
Adaptability
Multi-tasking ability
Basic maths skills
EMPLOYEMENT HISTORY
CASHIER (October-2017 to Present)
POPEYES LOUISIANA KITCHEN 267 College street, Toronto
Welcomed customers into the store and provided immediate and dedicated assistance.
Determined customer needs by asking relevant questions and listening actively to the responses.
Responded to customer questions and requests in a prompt and efficient manner.
Maintained accuracy by reconciling cash drawer and restoring adequate cash and coins for transactions.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Shared best practice for sales and customer service with other team members to help improve the store’s efficiency.
Answered customer telephone calls promptly and in an appropriate manner.
Completed all cleaning, stocking and organizing tasks in an assigned sales area.
EDUCATION
Post graduate diploma- Financial planning and wealth management, 2018
Lambton college, Toronto, ON
Bachelor of Mathematics, 2014
Alphonsa college, Pala, KL, India
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