Customer Service Manager

CURRICULUM VITAE

Postal Address: P O Box ****, Ga-kgapane 0838

Id Number: 921********** Nationality: South African

Gender: Female Marital Status: Single

Languages: Sepedi, English, Xhosa, Venda Drivers License: Code 10

+27 (0-71-517-****

House 2199 manningburg ext, ga-kgapane 0838

**********@*****.***

MADINTSI LINDA

LEBEA

ABOUT ME

My confidence, adaptability and resilience allows me to successfully work on my own and in a team whilst utilising my own initiative and thinking. I have a passion for people with a strong integrity to perform and succeed. I am a courteous, compassionate and industrious individual who commits completely to the task set before me. I would like to progress my career within a company that suits my profile which is fair recognition and rewarding, an exciting place to work, and prospects for growth. Thank you for your time and consideration!

Professional Experience

I am hardworking, reliable, honest, a fast learner and an energetic individual. I would appreciate an opportunity to show off my skills and abilities. Thank you for your time and consideration.

MOKERE GROUP

ADMIN ASSISTANT (Vacation work) 2011-2013

Duties: filing reports, screening calls, making travel arrangements for the managers and CEO, taking minutes during meeting as well as organizing meetings, sorting out daily register for the workers and updating CEO’s diary.

SR CIVILS

OFFICE ADMINISTRATOR 2018 (AUG)- 2019 (FEB)

Duties: managing office equipment, filing reports, screening calls, scheduling meetings, data entry, typing of documents and reports, arranging company documents and files.

SAVANNAH GUESTHOUSE (PLK)

ASSISTANT MANAGER 2018 (SEP)-2019 (FEB)

Duties: handling reservations, dealing with special requests by guests, marketing the guesthouse, handling employee register, purchasing of products needed, supervising the employees, coordinating and hosting parties, cashing up and ordering and authorizing deliveries.

MOLOTOTSI TYRES & SPARES (PTY) Ltd

GENERAL MANAGER 2019 (01 MAR)- PRESENT

Duties: ensure daily functioning of the business and managing employees, overseeing the business operations, communicating with employees, reporting/ conveying necessary information to the director, delegating tasks to employees, enforcing company policies, evaluating employee performance, authorizing deliveries and payments, updating stock in the system, making sure that our clients are satisfied, placing of orders and making payments.

Professional Qualifications

UNIVERSITY OF SOUTH AFRICA (UNISA)

BA Hons. SOCIOLOGY incomplete

Student Number: 51387816

LLB (Bachelor of Laws) incomplete

Student number: 51387816

Courses Passed: Foundations of South African Law, Introduction to South African Law, Social Dimensions

Of Justice, Law of Persons, Criminal Procedure pre-trial, Research literacy for law, family Law, Origins of South African law and General Principles of Civil Procedure.

RHODES UNIVERSITY 2016

Bachelor of Social Science

Courses: Legal Theory, Political and International Studies, Sociology, Academic and Computer Literacy, Psychology, Anthropology and Philosophy

MSC BUSINESS COLLEGE (skills certificate) 2012

Courses: digital literacy, operate a personal computer 2010, MS Word 2010

MSC BUSINESS COLLEGE 2012

Skills Certificate in Fundamental Computing

Subjects: Digital Literacy, Operate a Personal Computer and MS Word 2010/2011

MANDELA BARLOWORLD AGRICULTURAL HIGH SCHOOL 2010

Grade 12 / Matric

Subjects: Sepedi (HL), English (FAL), Mathematical Literacy, Life Orientation, Agricultural Science, Life Science and Physical Science

Awards and Achievements: Received a Merit Award in 2008 for outstanding performance in First Additional Language

COMPETENCIES

Computer Literacy

Fast Typing

Excellent Communication Skills

Regulatory and Risk

Interpersonal Skills

Implementing Action Plan

Monitoring and Evaluation Skills

Driving Skills

Relationship Building Techniques

Identifying Opportunities

Always going the extra mile

SKILLS AND ATTRIBUTES

Personal Attributes

Honesty

Integrity

Reliable

Responsible

Creative with a Positive Attitude

Motivated

Enthusiastic

Independent

Committed

Networker

Problem Solver

Performance Driver

Capacity Creator

Opportunity Identifier

Analytical Thinker

Passionate

Loyal

Professional Attributes

Listen to and act on instruction with minimal guidance.

Team Player/Leader

Ability to work on multiple projects simultaneously.

Ability to work under pressure.

Ability to Negotiate and Delegate

Ability to Prioritise

Can apply Self-Management / Time Management effectively.

Ability to see things from different perspectives and from the perspective of the next person.

References

Mr. Justice

Managing Director

SR Civils

+27 (0-72-401-****

Mr. Daniel Ramothwala

Managing Director

Molototsi Tyres & Spares (pty)ltd

+27 (0-82-715-****

***************@*****.***

Richard Pithouse

Department of Politics and International Studies

Rhodes University

+27 (0-46-603-****

*.********@**.**.**

Synopsis

I am a confident, enthusiastic and hardworking individual who has a passion for delivering quality service. Central to success is acute decision-making intelligence and ability to define new strategies that drive growth and increase profitability. I am an exceptional communicator, who takes pride in delivering excellence. I regard myself as a loyal employee and committed to performing my duties with diligence and competence. I am adaptable, trustworthy and efficient in executing the tasks at hand. I am of the concept of proactive behaviour, and of the belief that obvious impediments could be turned into prime opportunities. I am able to transcend my personality attributes and skills to different environments, and excel in those areas that add value. Success is the result of perfection, hard work, loyalty and persistence and I believe I display these characteristics as an individual. I am a results driven individual which follows instructions carefully and am very methodical in my approach to my work. I am an accountable and responsible individual and respect the need for confidentiality to privileged information. I can demonstrate a strong ability to manage my responsibilities and communicate well at different levels. I hope that this document serves the purpose of an introduction as to who I am. I firmly believe that with determination, tenacity and a keen will to learn I will prove to be an invaluable asset to your company.

I trust you find my CV and qualifications suitable for a position within your reputable, well established company. Please do not hesitate to contact me for a formal interview and to discuss my resume’ in greater depth.

Contact this candidate