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Manager Human Resources

Keansburg, New Jersey, 07734, United States
May 14, 2019

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P. Sharon Reeves, CPP

Keansburg, NJ 732-***-****

Professional Experience

Conduent, LLC

Director of Payroll/Manager Human Resources, 2011 – present

Full administrative responsibility for all payroll and HR related tasks in support of major client accounts including, but not limited to:

Managerial responsibility for staff of 143 on and off-shore (Montego Bay, Jamaica).

Timely and accurate payroll for upwards of 90K active employees and 145K retirees.

Weekly, bi-weekly, semi-monthly and month pay runs.

Union and non-union payroll.

Salary and hourly employee payroll.

Sales force payroll.

Inpat/Expat payroll.

Tax reporting and remittance to all 50 states and Canadian provinces.

3rd party reporting and remittances (wage garnishments, union dues, etc.)

Payroll accounting and reconciliation.



Maintain statutory compliance for all federal, state, local and provincial taxing jurisdictions.

Client communications

Client site visits

Staff development and training (CPP, FCA, Payroll Basics, etc.)

Budget projections and reconciliations (including P&L)

Career development training as an “added value” to clients.

Clients supported: Cigna Health HQ Philadelphia PA, Goodyear Tire & Rubber Company HQ Akron OH, United Technologies Corporation HQ Farmington CT, General Motors Corporation HQ Detroit MI

Manager of Implementations

Managerial responsibility for staff of 14.

Payroll Workstream Lead managing soft and hard resources through the planning, testing, transitional, and steady state phases of the implementation processes.

Manage implementation tasks to overall HR BPO Project Plan.

Preparation of weekly plan workbook and status reports.

Facilitate daily and weekly status update meetings, internally and client facing.

Manage Risks, Open Issues, Action Items and Decisions for the workstream.

Develop Project Plans for cut-over and year-end processing.

Maintain library of current Desk Top Procedures covering Payroll Operations, Shared Services Tax and Garnishments and Year-End processing, managing modifications to the documents, facilitating internal and client review sessions and obtaining client sign-offs.

Provide support and participate in all phases of implementation testing, such as End-to-End, SIT, UAT, Mock Payroll, etc.

Participate in all on-site client Deep Dive Sessions (Cut-over for Payroll/Tax/Garnishments, Siebel case handling, Critical Care, etc.)

Provide on-site client support as necessary.

Participate in transitional and critical care support activities.

Automatic Data Processing (ADP)

Senior Statutory Compliance Consultant, 1991 – 2010

Managerial responsibility for staff of eight.

Development of signature ready tax forms for all federal and state filing requirements (patent pending)

Design and implement additional taxability features (EGTRRA provisions, 529 Plans, etc.)

Research, design and implementation of product feature for multi-jurisdictional taxation.

Prepare W-2 and 1099 mapping documentation

Interpretation of legislative issues and analysis of impact to product

Maintain database of pending legislative issues and their expected impact to product

Research, develop and maintain statutory compliance for all US and Canadian payroll and tax issues

Formal training presentations and speaking engagements for associates, clients and related trade associations

Lead project team in acquisition of wage attachment guidelines for 50 states, Puerto Rico, Virgin Islands, Guam, District of Columbia and over 5,000 local jurisdictions

Developed, populated and maintained a statutory tax database, covering 50 states, Puerto Rico, Virgin Islands, Guam, Northern Marianas, American Samoa, District of Columbia and the federal government in addition to 8,000+ local jurisdictions

Fairleigh Dickenson University, Raritan Valley Community College,

Mercer County Community College, and Middlesex County Community College

Instructor & Adjunct Professor, Present

Developed and teach comprehensive payroll workshops

Prepare new payroll associates for the FCP/ CPP Exams

Provide refresher courses for seasoned employees

Workshops approved by the APA (American Payroll Association) for continuing education credits


DeVry University

Electrical Engineering

Professional Activities

Presenter at Annual NJ Statewide Payroll Conference

Past President of the Central Jersey Chapter of the American Payroll Association (APA), currently sit on the Board of Directors

Speaker Chair of the Annual NJ Statewide Payroll Conference

APA certified instructor and mentor for FCP/CPP preparation workshops

Guest speaker on statutory compliance issues for tri-state APA Chapters

Professional Memberships

American Payroll Association, Member

National Child Support Enforcement Association, Member

Government Affairs Task Force on Child Support Enforcement, Member

Federal Office of Child Support Enforcement Task Force, Member

Former Chapter President of Toastmasters International

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