Seeking full time employment to utilize leadership, custodial/environmental service, floor care and customer service background.
Planning & organizing
Excellent team player
Sense of urgency
Cleaning chemicals and equipment
Service oriented approach
Quality cleaning inspection
Record keeping/ tracking records
5899 Christie Ave SE
Kentwood, MI 49508
CUSTODIAL ACCOUNT MANAGER- CEM SERVICES-01//11/2018- 04/20/2019
•Oversee multiple accounts in the city
•Walk through the new accounts with customer
•Coordinate to determine employees and supplies needed
•Establish and implement work standard and schedule
•Order cleaning supplies
•Interview and hire applicants
•Plan prioritize and assign and review daily work of staff
•Ensure safety and compliance based on the company standard
•Schedule, train and coach new hires
•Verify employee’s attendance and process payroll
•Do periodic performance review
•Provide necessary counseling and disciplinary action
•Inspect equipment, buildings, perform/recommend maintenance
•Ensure job is performed safely in timely manner
•Make sure all the accounts are clean and safe
•Address customer’s and employee’s concerns.
•Facilitate team work and healthy work environment.
•Communicate and coordinate with operation manager
BUILDING SERVICE SUPERVISOR-CALVIN COLLEGE, GRAND RAPIDS MI- 01/05/-2016- 01/10/2018
•Plan/ Schedule and delegate the crew for daily work
•Interview, train new hires and monitor work activities
•Build strong relation and trust with customers.
•Maintain highest quality and safe work environment.
•Provide necessary counseling and disciplinary actions
•Identify and do necessary work orders.
•Establish and implement work standard
•Plan and carry out event setups & tear down.
•Daily inspection, maintaining logs for work quality and equipment
•Handle blood borne pantheons and sharps.
•Keep the building clean and safe
•Maintain and promote positive/professional work environment
•Maintain floor, carpet, cleaning machines and chemicals.
CUSTODIAL SUPERVISOR-AMPLOYMENT GROUP, ADA, MI. 03/2013 -12/ 2015
Interview, train/coach, and monitor work activities of new hires.
Ensure GMP regulations are followed in food plant.
Plan and implement daily work activities.
Monitor inventory and submit supply orders.
Maintain positive work environment
Communicate and coordinate with upper management.
CONVENIENCE STORE SUPERVISOR, UNIVERSITY OF KY 01/2009 - 01/2013
Maintain cleanliness and food safety in the store
Customer service, resolving conflict.
Train and supervise new hires.
Handle cash and credit transactions.
Report all shift activities to General Manager.
Create and implement new best practices for sanitation and cash handling.
“SCHOOL ADMINISTRATOR/COUNSELOR” MADAN BHANDARI MEMORIAL HIGH SCHOOL, NEPAL 01/2004 – 12/2008
Manage staff and facility.
Handle counseling and conflict resolution.
Plan and implement programs for students and staff.
“TEACHER/COUNSELOR” NEXUS INTL ACADEMY, NEPAL 2006 -2008
Teacher of Sociology Literature (Part time).
Received recognition for being a “responsible, dedicated employee”.
BACHELOR’S DEGREE • 2005 • TRIBHUWAN UNIVERSITY
SOCIOLOGY/HEALTH FROM KATHMANDU, NEPAL
HIGH SCHOOL • 2000 • MECHI SECONDARY SCHOOL, JHAPA, NEPAL
TRAINING AND DEVELOPMENT
Certified Environmental Specialist (OSHA)
OSHA 30 Hours General Industry and hazard communication certified
Custodial Manager Certified from CMM/ISSA
Cross cultural and conflict management