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Administrative Assistant Executive

United States
May 14, 2019

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Riya Kaur


Denver, CO


University of Denver - Bachelor of Science in Business Administration June 2013 Major in Finance


Great-West Financial March 2018 - Present

Financial Operations Reconciler

Review accounts to identify outstanding issues/variances and root issue.

● Open correction requests to appropriate departments and follow up in a timely manner as items are aged.

● Process activity/transactions and respond to various internal/external requests/questions. Robert Half International – Portico Benefit Services November 2017 – February 2018 Billing Accountant

Administer large account billings, including preparation, review and reconciliation associated with the monthly billing cycle.

● Monitor and test 403(b) contribution compliance limits.

● Use various software applications such as spreadsheets, databases, accounting and billing packages to assemble, manipulate and/or format data and or reports

● Interact with various organizational departments, billing vendors, and customers to support requests for information, resolve billing issues, and discrepancies, and support new products and services.

● Evaluate financial and operational controls and create improvements in billing processes and procedures. Great-West Financial July 2015 - June 2017

Reinsurance Specialist

● SAP accounts receivable processing.

● SAP system upgrade project supervision and quality review.

● Multi-million dollar account balance analysis for deposits, interest accrual, and billing premium.

● Process development and documentation to simplify and automate data aggregation from multiple source documents.

● Lead special projects including “Temp Extra” project discovering $500,000 in total under-billed premium.

● Insurance partner contract review, analysis and electronic documentation.

● Claims processing and coordination with over 200 partner companies from initial notification through final payment.

● Monthly, quarterly and annual report quality review for all reports and partners. Rocky Mountain Human Services December 2013 - June 2015 Financial Reimbursement Specialist II

● Run and analyze Dynamo system reports to assist billing department.

● Prioritization of client services from case management department based on assigned government service budgets.

● Design and coordination of final service plan with service providers and government agencies.

● Solve any service denials or rejections.

● Consult and train case management associates on client budget requirements.

● Client service budget review and reassignment of available funds across different clients.

● Conduct annual budget reviews for each client with case manage department.

● Perform service trend and processing procedure analysis, making recommendations for changes to higher management. Office Team Contractor August 2013 – November 2013 Administrative Assistant

● Executive assistant support including calendar management, booking travel, and facility service management.

● Update/maintain on-call schedules in online portal and maintain company contact list.

● Generate leads for new business sales.

● Coordinate with third party IT & telecom companies to resolve issues and input service needs into database. University of Denver, Human Resources Department September 2011 – May 2013 Operations/Administrative Assistant

● Provided clerical and administrative support for the HR Division encompassing Employee Relations and Talent Management

● Assembled training materials; handled filing, record keeping, and data entry

● Performed research and analysis of Human Resource Management practices, trends, and other relevant data Skills & Expertise

Project Management

MS Office Certification

Case Management

Speak Hindi and Punjabi

along with English

SAP Processing

Study Abroad

Accounts Receivable

Civic Services/Volunteering

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